The Founders Sandbox

Brenda McCabe

The Founder's Sandbox, produced and sponsored by Next Act Advisors, is now in its fourth season. Hosted by NAA founder Brenda McCabe, each episode features in-depth conversations with founders of small and midsized, owner-operated companies, and operators that support the ecosystem including board of directors and service providers. Together, they explore how to build scalable, resilient, purpose-driven businesses underpinned by strong governance. You'll discover: - Inspiring origin stories and pivotal "aha" moments - Strategies for scaling without sacrificing your company's core values - Techniques to cultivate mission-aligned, engaged teams - Tips for balancing ambitious growth with genuine fun Intro music by Daphne Willis Artwork and graphics by Whitney Otte Learn more at https://nextactadvisors.com

  1. 11月13日

    Season 4, #4 - Chris Daden Scaling for work 4.0

    In this episode of The Founder's Sandbox, host Brenda McCabe sits down with Chris Daden, CTO of Criteria Corp, to explore what it takes to scale purpose-driven businesses in the era of Work 4.0. Chris shares his fascinating origin story—starting with a childhood shaped by tech-savvy parents and leading to multiple exits, international teams, and leadership at a global talent success platform. He breaks down how Criteria uses science and AI to remove bias from hiring, why soft skills matter more than ever, and how to future-proof your workforce in an AI-augmented world. Learn about his nonprofit, SoCal Tech Forum, and why building trust is essential for AI adoption at scale. transcript: 00:18 Welcome back to the Founder's Sandbox. The Founder's Sandbox is in its fourth season. I'm here, your host, Brenda McCabe, and I'm live this month's podcast is 00:31 from the Founders Space in Pasadena. And I'm joined with my guest, Chris Daden of Criteria Corp. um And a colleague of mine in the startup ecosystem. Welcome, Chris. Thanks for having me. I'm really excited to be here. So am I. So um I want to briefly give some background on the Founder Sandbox for those that are listening in today. um 00:56 Each episode features in-depth conversations with founders of small and mid-sized owner-operated companies and operators that support the ecosystem. And together, through storytelling, we explore how to build scalable, resilient, purpose-driven businesses with great corporate governance. And you're going to discover today with Chris, his origin story. I always like to start with how the person 01:24 that's a guest to my podcast, really started getting involved with the ecosystem of startups. And your story is quite fascinating. I'm gonna give a spoiler alert here. You and I met, I guess two years ago, at a Thai con event where you were on a panel. I was the MC em and we got to talking over dinner and just your origin story and the multiple exits you've had. 01:53 really um lit up a bulb in my mind. said, Chris, you have to be in my podcast. So it's two years later, and I'm so glad that we're making this happen. Lucky to be here. Thank you. forward to it. So this podcast, again, we're going to talk about a lot of things because Chris, not only are the CTO of Criteria Corp, a talent success company, where you help organizations meet objective evidence-based 02:23 talent decisions that both reduce the bias and drive better outcomes. But also, you're a two times 40 under 40. You've had multiple exits of prior companies. You're a speaker, a founder, a board member, and recently you started your own nonprofit in SoCal called the SoCal Tech Forum. 02:51 Oh, and I forgot you're a member of the Forbes Technology Council. we're going to have... Couldn't have said it better. Thank you, Brenda. So with that, again, my episodes on particularly Spotify, we have a title that's on each episode and we've chosen Scaling Work 4.0 for this month's podcast. Again, it's Chris Daden, CTO of Criteria. So let's start. What would you... 03:21 Call your tagline. Tell us about your origin here in Southern California. Sounds great. Well, just a little bit about myself personally. I've been in tech for ah quite a while now. It's really the only career I've ever had working in tech. So I started in my youth, frankly. My father was a member of the British Merchant Navy. you can imagine with that career involved, he traveled all around the world. uh 03:50 Also, of course, gave me lot of inspiration for the global companies that I run today and the teams that I've started around the world. So although my father wasn't directly in computer science, you know, that career of being in the merchant Navy definitely shaped my global perspective. when he stopped working in the merchant ship Navy as an officer, he started developing his own software for weather routing for large 04:21 merchant ships and container ships. So what was amazing about that was it was ran out of a spare bedroom in my parents' house just upstairs while I was growing up there. And uh we used to even have a rack of kind of four by four Dell just desktop computers that were stacked on top of each other with a switch to switch between them. And we're running the workload that my dad made with the software there on those computers. 04:51 It was very visible and evident in my childhood. My first kind of internship was maybe when I was 13 or so ah in the closet of that office. We pulled the doors off and put a desk in it and that was like my internship desk for the summer. started with programming in the dotnet ecosystem. So what year is that more or less? Yeah, it's probably like 2005, 2006. uh 05:21 So it uh was a great introductory language. Fun fact, there's a YouTube video online of me when I'm about that age doing a tutorial of how to make a calculator. So very few people have found that. I'll leave it to the public to find. But you can hear my very young 12-year-old voice in a YouTube video. it's still there. So anyway, that's part of my origin story for sure. That's what got me into computer science. 05:48 My first company, started my senior year of high school. I was aqua hired into an organization in Irvine. And then I got to join what I would call kind of a real company at that time. um One that had, you know, engineers around the globe working on solving problems and SAS for organizations of all kinds. So that's kind of where I kick started my career. I'm spending the next maybe eight to 10 years in Orange County building companies and 06:16 Now I find myself as the CTO of Criteria, which of course I'm not a founder of, but the energy that I like to bring to the team and the passion I have for what the next era of work has to offer gives me that founder-like energy. Yes. So um how long have you been with Criteria? Were you the first CTO? Were you an aqua hire? Tell us a little bit about that. Yeah, great question. So Criteria has a great history, almost 20 years of science and 06:46 um just developing a great core platform that's been used by thousands of customers around the world. I've been there as CTO for the last three and a half years. So when I joined, was right after acquisition of a couple companies in Australia that were great additions to our product portfolio. And one of my roles right away after joining was to help integrate those teams, finish retiring some of the technical debt that comes with acquisitions. um 07:15 really just all the excitement around building for the next chapter of criteria and making sure that I can contribute in my many ways to our success. So back to that tagline that due to your father's um origins in the Navy, m you have a wide global perspective. Tell me about those teams that you had in India before Criteria. 07:41 Yeah, look, I started doing business in India a little over 10 years ago. I was just reflecting on that last week. I had the luxury of visiting my team again. We also just created a new team for criteria. So I was able to go visit them. We all got together for the first time. It was a lot of fun. But about 10 years ago, I started in a city named Indore and that's in the state Madhya Pradesh. And when I started, it was a tier three city. And, you know, I really stumbled across 08:09 who is now my general manager for my last company. I stumbled across meeting him through like a development agency and we really hit it off and you know at the time I was 18 years old and you know was willing to take some risk I guess because I wanted to work with an engineer and had to build my product and company and you know what it's like being a scrappy founder and I just rolled the dice and said sure like 08:34 Why don't you come work for me full time? Let's find your friends as well and let's start a company together. And his name is Vikram. And to this day, he's still the general manager of my last company in automotive SaaS that I had recently exited in like 2021 timeframe. He's still operating that team. Company's going great. So that's been a lot of fun to see that success. But yeah, over a period of 10 years, it's become... 09:00 from a tier three to a tier two city. So things like basic infrastructure have been developed. So just so much fun and so much reflection there. I'm lucky to have, know, that's my, Criteria's new team is now my fourth India venture. So this is my fourth generation. Oh my goodness. It's a scaling work 4.0. So let's go back to Criteria. again, over dinner a couple years ago, 09:29 You started talking about how the science of finding talent is really the bedrock of criteria. And you've been there three and a half years. Talk to us about that, the talent and the science that is driving this company's technology and being used today in hiring across the world. Yeah, I think. 09:58 Hiring is one of those things that we don't always teach hiring managers or people in organizations. I think we were laughing about that. If you're, say, a great senior software engineer and you've been coding for 15 years or something, I think it's assumed that when you get promoted into, say, an engineering manager role, you're now going to be a great hiring manager. And I think hiring science is something that is often... 10:22 underappreciated in organizations, particularly startups and mid-market companies who may not have the resources, right? Because to be good at hiring science, you also have to invest resources in it, right? So really you don't see most really advanced hiring science or like, you know, psychology teams being involved in hiring until the enterprise level. for criteria, we're all about using technology to harness as many what we call talent signals as possible. So we have a 10:52 an assortment of assessment tests that can measure things like your cognitive ability, your adaptiveness, your personality fit to a job role. And we do that in rigorous and scientific ways. I think there are probably more ways to do hiring w

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  2. 10月23日

    Season 4, #3 - Growth Gears for Scaling

    On this episode of The Founder's Sandbox, Brenda McCabe sits down with Jen Apy, Area Managing Partner and Chief Marketing Officer at Chief Outsiders, to explore how scaling companies can unlock growth through fractional marketing leadership. Jen shares insights from her 30+ years of marketing experience—spanning Mattel, Adobe, Intuit, and now Chief Outsiders—and introduces listeners to the Growth Gears framework: a strategic methodology designed to help small and mid-sized companies grow efficiently and sustainably. Jen and Brenda also dive into key trends such as the rise of "flash teams," how AI is transforming the marketing playbook, and the importance of being a learning organization in a fast-moving world. You can find out more at https://www.chiefoutsiders.com on Linked in https://www.linkedin.com/in/jenapy/ or the chief outsiders leadership page https://www.chiefoutsiders.com/leadership-team and find the Growth Gears assessment here: https://s.chiefoutsiders.com/growth-gears-score?cf3=japy@chiefoutsiders.com transcript: 00:04 So welcome back to the Founder's Sandbox. I am Brenda McCabe, the host of this monthly podcast where I am joined by business owners, founders, and professional service providers that are scaling businesses. 00:34 with great corporate governance. This podcast is now in its fourth season and very excited to have Jen Apy as my guest today. For those that are subscribed to the Founder Sandbox, you always know that we have a story that's going to be told about the origins of the company and the founder and the professional's experience as the introduction here. And we will always come back to the... 01:02 the sandbox where we're talking about resilience, purpose-driven and scalable growth. And when Jen, who I've known now for several years, we work in the same ecosystem, spoke to me about the growth gears, that is kind of the overarching framework of chief outsiders. I was fascinated and wanted to offer the platform of the podcast to get the message out to business owners that are 01:30 scaling and have not yet thought about using fractional marketing services. So welcome, Jen, to this fourth season. um Absolutely delighted to have you here. Oh, I'm delighted to be here. Excellent. So we did choose a title. We're gonna you're gonna hear the word growth gears throughout this podcast. So the title for the podcast today is growth gears for scaling. And 01:56 Jen and I kind of share a similar background in the sense that we've been out there over three decades. I um had my own consulting business. I worked in the McKinsey & Company and reinvented myself uh around really bringing the expertise that I had at multinationals into the ecosystem of growth stage companies. Jen, tell me you are multifaceted marketing professional over three decades. 02:26 of experience contributing to marketing excellence. Tell us a bit about your origin and your currently, I think since five years ago, the area managing partner and chief marketing officer of Chief Outsiders. So share a bit how your role has evolved and what's it like to be with this company that was once a startup itself. Well, thank you so much for having me, Brenda. It's been a wild ride. 02:56 I feel like I was so lucky early in my career to work with fabulous marketers at Mattel and Intuit and Adobe. And now to have the opportunity to apply those skills to help small to mid-sized companies grow. It's really been a fantastic experience. I feel like this is my purpose. Oh, beautiful. To share these enterprise little marketing skills with smaller companies that 03:25 are hungry for growth. you when I, when I meet founders or I meet CEOs, I'm always really curious about, know, what's working, what's not working. You know, how do we create this flywheel that can help them grow in scale? It really is, is something I enjoy. You know, you found your purpose and then I guess your purpose found you working with chief outsiders because you were also a solopreneur for years. What would be your 03:54 tagline if if anybody were to just listen to five minutes of the founder sandbox, what would be. Jen appease tagline such a good question. I think it would be be something like committed to growth. I feel like that is my purpose. That's what I enjoy. And you know now it's part of outsiders. I I now have 125 colleagues who feel the same way. They've all been fortune 1000. 04:23 and larger company marketers from a variety of different industries. think collectively we've probably covered over 80 industries, over 5,000 engagements. I mean, it's just incredible that the people at Cheap Outsiders that I get to work with every day. And I do feel like commitment to growth is almost a shared purpose for all of us. That's why we're here, because we love to make an impact, to see that impact on smaller companies and be a part. 04:52 of their leadership team. We say that we're outsiders, but we're really embedded as insiders and therefore we can have that impact on companies and watch them grow in scale. It's very gratifying as a marketer. m I also work in the small and medium sized enterprise area. And last month I actually wrote a blog on enterprise, forms of enterprise and the like. 05:18 Did some research on actually SMEs. How many SMEs in your estimation actually reach or go beyond $10 million in revenues? SMEs are 47%, I believe, for the number of enterprises in the United States. But how many actually scale beyond the $10 million revenue? You know, it's a surprisingly small number, like maybe less than 1%. But you know, that's why we're here. 05:47 We want to increase the chances that those companies can scale, you know, 10 million, 50 million, 100 million. We believe that by really applying the market insights, customer insights, competitive insights into, you know, the strategies around positioning and offers and target marketing will lead to the cost of 06:14 efficient and cost effective strategies and execution that will help companies scale. that really is the heart of the growth gears methodology and approach. Well, that's a great segue. You and I met at the recurring revenue conference, I guess, in the seventh year. And as you walk me through the growth gears, you also have an assessment tool. Would you like to share? 06:42 overarching what is what are the gears, the growth gears, what are the key aspects that one can be surveyed about and then and how to engage with the chief outsiders, because I found it fascinating. And I actually used it with one or two of my clients to kind of get the wheels, no pun intended, right to to start moving, right? 07:12 Yes, so the assessment that we use asks companies and leaders questions about the business, about how much do they know about their customers, their competitors, the company, they looked at market trends? And then starts to ask about, do they know where their revenue comes from, where their growth is gonna come from? they understand what channels are most efficient and are they measuring uh the effectiveness of the marketing? 07:41 programs that they have in motion. And it's not every single question that we could ask, but just enough to get them thinking about where growth is gonna come from. And so we use this assessment, usually around this time actually, we're getting close to Q4. And we use it about this time in order to help them think ahead in terms of what are the priorities that are needed for the following year in order to stimulate. 08:08 enable or actualize growth. So if anyone's interested in doing this assessment with me, it's free. Just, you know, reach out to me on LinkedIn, happy to provide you with the link and then have a conversation about what the answers mean. Absolutely. Jen, we'll put those, the survey or the assessment, pardon me, in the show notes. All right. Great. In addition to other areas. So talk to me a little bit about Chief Outsiders. You did say it was a startup at one time. 08:37 How long has it been around? What's the organization look like? And what are the challenges that you particularly are dealing with with the advent of AI? That's a very little question. That's a great question, though. But Chief Outsiders has been around for over 10 years. I think we've been around before the term fractional executive or fractional marketer was even a term. think 09:01 Maybe early on we might've been discussed as strategic business consultants, right? Because we're helping companies grow in scale. But we've been around for over 10 years. We've been on the Fortune 5000 for quite a few years. I think definitely 10 or more. the way that we've grown is by really focusing on what marketing leadership needs to do. 09:30 for companies, which at the end of the day, it's about knowing who your customers are, where to find them, and then how to grow the company based on that focus on finding and retaining customers, whether it's increasing market penetration within a certain target segment or finding new markets or launching new products, whatever that growth strategy is, how to harness that and help 10:00 a company, um, scale over time and marketing has changed so much. I know over the years, mean, I've seen that with your companies is overwhelming. I pardon. I will get back to the question, but I, many, many years ago, McKinsey, was a marketing expert research. We didn't have all these amazing tools we have today to conjoin analysis, you know, with your Excel sheets, right. And focus groups. 10:29 Right. So the sophistication, channel, you know, growth explosion is, you know, I threw my talent a long time ago. Well, you know, it used to be, you know, direct mail and then websites, right. And then e-commerce and, and then it was about social media and content marketing and then SEO. I mean, it's just daunting. And now we have to be thinking about AI in all facets of the 10:59 the marketing toolkit, right? It's impacting every aspect of what we do as marketers. And we have to be think

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  3. 9月23日

    Season 4, #2 - Sustainable Impact Through Family Play

    On this episode of The Founder's Sandbox, Brenda speaks with Anbern R. Guarrine: a partner of The Guarrine Group (tGG), a global training company based in Illinois. tGG has facilitated team building, leadership, and organizational development workshops around the world for over 30 years. tGG partners with excellent facilitators who help groups have FUN, which is a hallmark of tGG Anbern R. Guarrine calls herself a "Facilitator of Family Play." By facilitating games, she helps participants gain insights about their strengths, their relationships with peers, and how they can use their skills to move forward in their professional and professional lives. As a partner in tGG, Anbern enjoys challenging herself by taking on uninteresting topics and developing them into fun, game-based learning modules. She is Gallup trained in Strengths Coaching and has received the Family Firm Institute (FFI) Certificate in Family Business Advising. She enjoys sharing best practices with professionals of various disciplines and continually grows her understanding of the consulting space. You can find out more at: https://www.theguarrinegroup.com/ Transcript: 00:04 Welcome back to the Founder's Sandbox. I am Brenda McCabe, your host, now in this fourth season of the Founder's Sandbox podcast. This monthly podcast reaches entrepreneurs, business owners who learn about 00:33 building resilient, purpose-driven, and scalable businesses with great corporate governance. My guests also share this mission and actually working with entrepreneurs and um business owners to also work on those aspects, each in their own manner. My guests are founders, professional service providers, who like me want to use the power of the enterprise, be it small, medium, or large. 01:02 to make change for a better world. Through storytelling with a guest on topics that's gonna touch on their, you know, why they do what they do today. And we are recreating a fun sandbox environment where we can equip one business owner at a time to build a better world. Today, I'm absolutely delighted to have as my guest, Anberne Guarrine. Guarrine? 01:31 Anberne Guarrine. Yes, Anberne Guarrine. um And she is, thank you, Anberne, for joining the podcast today as CEO and founder, the co-founder of the Guarine Group out of Illinois. As the founder sandbox host, Brenda McCabe and blogger, I often have guests who speak about playfulness and innovation. 01:59 And I write about the hidden value that playfulness brings to innovation and creativity in teams. When Anber was introduced to me by a fellow guest, um she truly brings uh the playfulness that is used in the business environment to a next level. As facilitator of family play, think listeners. We're team building. 02:27 rubber ducks and beach balls meet second and third generation family business owners. So I am absolutely delighted to have you here today. Thank you, Ann-Bern. Oh, thanks for having me. I'm so excited. Fantastic. So I would love you to share with uh my listeners the origin story. I mean, how did you use playfulness in the business environment in a very structured 02:56 manner now you're going on I believe 10 years with the Guarine group working with family owned businesses. What was the origin? What was that seed that you had in your mind? Thank you. Yeah, so when I was in college undergrad is psychology and I learned that I like working with groups. Okay. And so while I was 03:21 you know, doing my day job of whatever it was that I was doing, I knew that I always gravitated towards doing team buildings and leadership programs. And so at some point I said, you know what, I should start making this a business. And so the entrepreneurial spirit came in and I created a training company with a friend of mine. And so we were doing team buildings and leadership and communication programs. 03:51 We had corporate groups. We also had government contracts. And at some point, it was really all fun. I was doing what I wanted to do, but at some point there was just a tug in the heart, know, in my spirit. I was looking for something more. I was looking for sustainable impact because I was thinking as fun and as wonderful as our experience is with the groups that I was doing. 04:20 I just felt like there's gotta be something more. There's gotta be more sustainable impact. And around that time, my business partner's brother said, you know, I'm going into inheritance planning. I'm thinking maybe my clients need some team building. And you know, I know a whole lot about team building and groups. 04:46 I did not know a whole lot about families and especially families who own businesses together. That's a whole different dynamics. And so my, my business partner and I, you know, went through what resources can we get? And we found that there is a group that actually does this for a living. Yes. They do family business consulting. And so we both got our certificate for family business advising. 05:15 And then we hit the ground running. um But we cannot shake off our fun activities and our games. We can't shake it off. And so we took it with us in the family boardroom. And that's how I got started. And I still use rubber ducks and beach balls and whatnot. Right. And later on in the interview, you'll talk about what a typical engagement looks like, right, with the Guarani group. 05:45 in which uh you not only touch on the family use family play, right playfulness, but you also get into kind of the um Constitution of the family. So let's carry on. Let's carry on. You know, what have you found is unique about the family business experience? Unlike working for the corporates, right? What is that? I don't know secret sauce. 06:12 that are the uniqueness that you've had to kind of curate your business around? Yeah, so what I found out is that uh family businesses actually live in three ecosystems, okay, whether they're aware or not, there's the ecosystem of the family. There's the ecosystem of the business. And then there's the ecosystem of ownership. 06:41 And those three systems have different values. They protect those values differently and they have different goals. So let me explain this. If you think about your family, you think about your objective is to support the growth and development of everyone in the family. Your values are love, unconditional regard, you know, you want everybody to thrive. There's all of that social. 07:10 Connections. Yes. When you think about the business experience, you think about people, what are their contributions? How can they help this business grow? We're thinking of keeping the business for the long term. You know, you're making decisions for the long term. And so you're thinking of profit. You're thinking of growing the company. So those are the values and those are your mindsets, right? As an owner, oh 07:38 If you are investing in the business, you're thinking of what's my ROI? How can I get as much profit in a short period of time? And so those are the values and the objectives. Now, if you think of all these three circles as not just individual circles, but connected kind of like a Venn diagram. Yes, like a Venn diagram. A family business is right in the middle of it. 08:04 So you're making decisions, thinking about the family, thinking about ownership, thinking about the business. And whether you're aware of it or not, you're making the, you have different hats that you're wearing, right? And so what we do as family consultant or consultants to family businesses is we help you kind of untangle that and kind of understand this is my situation and these are my goals for the family, my goals for the business. 08:34 there could be some friction there, but there's also a unity there. And so just the awareness and the appreciation of your unique experience. So uh how do you, is it typically the CEO, the chairman? um Is it the general counsel? Again, because you're working on uh family wealth um creation, who is the typical 09:03 uh decision maker that would get engaged with a querying group? So sometimes the people, yeah, no, that's a great question. Sometimes the people that make the decision are actually not sometimes not always not the people that have the title. 09:26 So sometimes it is the people that are in the family ecosystem that are not necessarily part of the business or not necessarily owners, but they have a big say in terms of the family dynamics. Interesting. So a confidential mentor is it maybe general counsel, so an outside they're already an outside advisor to the family. It could be because sometimes when you're very close to the situation, you 09:54 don't know what you don't know, right? Right, right. Yes. um Sometimes on the rare occasion, there are family leaders who are very in tune to what their family needs and they're constantly looking out, right? But sometimes there have to be somebody else that is not currently involved in the day-to-day that says, hey, you might want to have a conversation with this person. Right. 10:24 That makes sense. Yeah. Particularly as some family companies evolved to bring in professional management, right? So there are probably many, many aspects or many entry points. All right, you're 10 years into uh the great chlorine group. uh I would love to ask, you know, what are some best practices, right, that you've identified without revealing the names of the businesses? But what have you found to be 10:55 best practices in, I guess, G2, G3, right? Yes. um Before I say anything, I want to preface it to say that you see one family business, you just see one family business, so they're not all the same. But there is a thread that is common. And I'd like to say three things. So first is, there is a clear 11:22 and conscious separation of the family ecosystem and the business ecosystem. And they have two separate government structures. Okay. So for the business, you have your board, have, you know, typically the board would have an independent non-fa

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  4. 8月14日

    Season 4, # 1. Purpose: Ethos in Employee Benefits

    On this episode of "The Founder's Sandbox", Brenda speaks with Donovan Ryckis; CEO of Ethos Benefits, the nation's leading fiduciary benefits consultant in mid- -large market employers. Ethos Benefits was founded in 2016, after a chance request from a client of Donovan when he operated as a financial advisor--the client was faced with an increase in the companies' health insurance bill for the companies' employee plan that would have had a financial burden that threatened the sustainability of the company. 'Ethos' represents the guiding principle, character, or spirit of a person or organization. It's the 'why' that drives decision-making and fuel's purpose. Through Donovan's origin story we will have our eyes opened as business owners to the potential risks of employer sponsored healthcare plans and how to mitigate these risks. You can find out more about Donovan and Ethos at: www.linkedin.com/in/donovanryckis Upcoming master class on August 14th https://ethosbenefits.com/ https://businessofbenefitspodcast.com/ For a limited time only access the documentary: It's not personal, it's just healthcare. https://ethosbenefits.com/documentary/ Transcript: 00:04 Welcome back to the Founder's Sandbox. I am Brenda McCabe, your host on this monthly podcast. It reaches business owners and entrepreneurs who learn about building resilient, scalable, and 00:32 purpose-driven companies, all with great corporate governance. I am Brenda McCabe, and I am your host. And the guests that come to the podcast are not only those founders and business owners who are sharing their experiences, but also corporate directors, investors, and professional service providers who, like me, want to use the power of the private enterprise, small, medium, and large, to create change for a better world. 01:00 Through storytelling here and a recreated sandbox, my goal is to equip one startup founder or one business owner at a time to build a better world through great corporate governance. Today, my guest is Donovan Rikas. He is joining the podcast as CEO of Ethos Benefits, the nation's leading fiduciary benefits consultant in the mid to large market employer space. 01:29 So I'm absolutely delighted to bring in a professional service provider in the employer benefits area, which we're going to unpeel this sector today in the podcast. it's fascinating. So thank you, Donovan, for joining me today. Thank you, Brenda. Thanks for having me. Excellent. So the company you and Chelsea, your wife and president of Ethos Benefits, 01:59 was founded in 2016, which wasn't that long ago. But it happened serendipitously. You got a chance request because at that time, you were a financial advisor, right? Yes. When your client was faced with an increase in the company's health insurance bill for their employee plan, pardon me, that would have had such a financial burden, it would have threatened the sustainability of 02:27 the company and that's your client. So what did you do Donovan? What was the origin of Ethos Benefits? Thank you. Yeah, so that's exactly right. I started as a financial advisor. So Ethos Benefits was formerly a registered investment advisory, which was Jay Donovan Financial. And one of the interesting things that are a little bit different on the security side versus the insurance world is 02:56 the ability to license and designate yourself as a fiduciary advisor to your clients. So that's really important and that's kind of where we started as financial advisors. So that essentially means that you're not gonna be commission-based with variable commissions based on what you wanna sell and the client doesn't really understand, right? You're gonna be transparent with how you earn any compensation. 03:23 and you're not gonna have any conflicts of interest that might change the recommendations or advice that you're giving them. So it's gonna be flat fee and you get to work with them directly instead of working for the financial institutions and the insurance companies kind of in the background that are actually the ones incentivizing. Cause it's this odd relationship where it's like you think the financial advisor is working for you but they're actually incentivized by the institutions that they're representing. Very important clarification because we do have a question 03:53 further on, which is, you know, what, what, how does the 401k management, right about employers 401 plan, mirror that of healthcare benefits? Yeah, for sure. You'll start to see some of those. So that's how we're working as financial advisors. And that's an important distinction as we get into an explanation of 04:22 the whole healthcare industry and how that works. So you're exactly right. I was working as a financial advisor, working with business owners because they had more kind of complicated planning and tax structures and things that I could do to really make a difference. And what I realized is when most of them had commission-based advisors, they'd rush to sell a product, mutual funds with upfront loads and REITs that had proprietary commissions and all this kind of stuff. And then they would leave without worrying about any of the 04:52 tax consequences, you know, islets or trusts or even wills, right? Like all these extra things that business owners needed to set up their own personal wealth, but also their company, their 401k, maybe combining a defined benefit plan. So that was kind of the niche I chose. And it was incredibly lucrative. I loved it. Was doing exactly what I wanted to do until that client kind of asked me for that help, like you alluded to. 05:21 And it was 40 % increase on his health insurance. He said, my broker says, this is it. There is nothing else. Can you help? And I didn't know any idea. Like I had no idea about health insurance or what I do. But yeah, just- No, no. problem. 05:39 And certainly as a financial advisor, it kind of seemed like going backwards and beneath me. didn't really want to do it, but I was like, I could hear the panic in his voice. And I was like, yeah, absolutely. Just send me everything you have. And after about three weeks, basically making as many connections in the industry and learning as much as I could and trying different things, we basically mitigated that increase entirely. 06:05 And he actually came three points under where he was currently today before that increase. And we didn't take away any benefits from employees. We didn't put them in smaller HMO networks. We didn't increase deductibles or increase their premiums. None of the usual tricks. So this was a like for like solution. We actually improved the plan a bit and came in under. And it really made me realize in that moment, it wasn't my experience or my education or my smarts that 06:34 may be able to do this, it was a lack of conflicts in compensation and incentives, right? Because his broker does about $7 billion a year annually. I didn't come in with more market knowledge, leverage, or experience. I just didn't have conflicts of interest and compensation. That's what started me down this path. And back then, you hadn't yet created Ethos Benefits with that name. 07:03 So when I did a little bit of research, I couldn't have been more delighted that you actually reached out to to be featured on the founder sandbox because of two reasons, you the word fiduciary, right? It was in your basically your call to action, right? Or your or the definition of company. So, you know, you are the governance of a company goes way beyond making a profit for shareholders. 07:32 the duty of care, the duty of loyalty and the duty of obedience is really the underpinning elements of fiduciary duty. And on your website, you say our ethos is simple fiduciary first. So we're going to appeal that in here in a minute here. So act in the best interest of those we serve, no matter the cost. You also on the website, you you had a purpose ethos represents the guiding principle. 08:01 character or spirit of an organization or a person is the why that drives decision making and feels purpose. So I, I looked like I was reading what next act advisors may consult a firm is about is just really finding those purpose driven. So with that, I wanted to just, you know, ask you, what was that you had that first client that first aha moment, and 08:29 How long did it take you and did when did you realize that this could be a a career change for you, right? Rather than a financial advisor, you were actually actually a health care benefits advisor, right? Yeah, I mean, I think I think the first moment is, you know, being being a financial advisor was very lucrative. And I like the people I was working with. I liked working with entrepreneurs and business owners and and, you know, just 08:58 I found them inspiring and I was curious about the things they're doing. And I think that kind of lifts everybody up when you keep a circle like that, right? Like you push yourself harder, you learn, educate and do different things. So I love the clients I was working with. Like I said, maybe working on personal wealth for individuals though, isn't the most rewarding thing you could be doing. seeing that... 09:25 Don't get me wrong, I was paid well enough. It would have took me a long time to figure out that it wasn't very personally fulfilling. But seeing that first case, mean, the first thing I did when I got that successful proposal back, before I presented it to the clients is I was looking at the math of what does this cost? What difference does this make per paycheck to all the individuals in this planet? And then I'd look at somebody, my God, this person's got a wife and two kids. Look at the difference in premium there. 09:54 I was calculating my work in return to the average American worker and realizing like me putting myself aside to proactively, strategically go after this problem instead of making a decision for my own personal commission, looking at how much that impacted everybody. And that

    39 分钟
  5. 7月10日

    Season 3, #14 - Scaling the Co-founder Relationship

    Tim He checks many boxes as a guest on the Founders Sandbox- a 3x founder, now advisor, professor, creator, writer and coffee snob. Tim's newsletter, "Cherrytree", allowed him to keep teaching entrepreneurship while the pandemic closed the classroom. By providing a newsletter, Cherrytree now offers consulting and coaching to cofounders. In Tim's own words; "I want to actually change how people become cofounders. And then how they stay cofounders." It is a tough decision to "divorce a co founder" and we find on this episode with Tim He sound advice on getting the pre nuptials in place for just in case scenarios and preventatively preserving the co founding team dynamics. Listen to this month's episode "Choosing the right Cofounder" on The Founder's Sandbox with Tim He. You can find out more about Tim at: https://www.linkedin.com/in/timhe2000/ https://www.dumbfoundcoffee.com/. Transcript: 00:04 Good morning. Welcome back to the Founder's Sandbox. I am Brenda McCabe, your host on this monthly podcast now in its third season. The Founder's Sandbox is a podcast where my guests are 00:33 business owners, founders, professional service providers and corporate directors. And we all share a mission and we find ourselves speaking here on the Founder Sandbox. This mission is really to work through the power of the private enterprise, be it small, medium or large, to create change for a better world. And each of my guests tells a story, right? The origin story. 01:03 that touches on the topics that I'm so passionate about resilience, scalable, purpose-driven enterprise, all with good corporate governance. And we do this in a fun sandbox environment here in the Founder Sandbox. I am absolutely delighted to have as my guest today, Tim He. He is joining us from Dallas, Texas today. And Tim. 01:33 is he's going to be speaking to us. He checks a lot of boxes, but today he's going to be speaking from his experience as an advisor to pre-seed and seed companies. And we share a common kind of subject matter expertise. We work with a lot of founders that are seeking to find a co-founder or we're working with them to how to divorce a co-founder, which 02:01 Nobody likes to talk about this, but it happens more frequently than not. Matter of fact, Tim has chosen for this episode, the title of Scaling Your Co-Founder Relationship. So Tim, welcome to the Founder Sandbox and thank you for joining me today. Thanks for having me. This is gonna be a lot of fun because the thing with co-founder relationships is that when it's bad, 02:28 It's bad. You you think of divorce, arguments, sometimes even litigation, but when it's good, it's pretty magical. You build very valuable companies that change not just your lives, but the world. And it creates a type of team and culture and company that people want to root for. And when I get to see that, that's the best part of my job. And it's actually pretty magical. It's very fulfilling, isn't it? It is. 02:55 So you check a lot of boxes, but we're going to focus on that. You are a founder yourself, prior founder, advisor, creator, writer, and coffee snob. So we'll get to your love of coffee later in the podcast. When you reached out to me, it did kind of make me giggle because nobody likes to talk about divorce, right? Let alone your co-founder. 03:24 And you specifically reached out to me because the work you do and your platform at Cherry Tree is around co-founder, choosing the right co-founder and the like. I have experiences with my clients on making that tough decision to divorce a co-founder. And I read some of your blogs. 03:52 And you do provide sound advice on getting what I call the prenuptials in place. So kudos to you. And more in the podcast today. So I love what I do, right? And my consulting firm where I advise kind of scaling companies to work with them on purpose and resiliency. 04:21 advice to founders when working at Cherry Tree and finding the right co-founders, scaling it that, it doesn't crack under startup pressure. It's probably rot with your own origin story as founding a company. Can you share that with us here, Tim today? Of course. Yeah. I'd say almost 10 years ago now, I started a company with five other co-founders. So six of us in total. 04:51 which is pretty unconventional in the sort of software startup ecosystem, but it wasn't intentional on my part. I was in college at the time and I was thinking, you know, I want something to do other than homework. So I found a bunch of my friends and asked them if they wanted to start a company with me. And I didn't expect them all to say yes, but they all did. And so we were like, sure, let's just do something together. And that was sort of the beginning. 05:21 And you were six co founders. Yeah. And let's carry on. That's good. That's unconventional. It was a lot, but it was a lot of fun. You know, I was best friends with some of them. And then some of them were mutual friends or classmates that I met in school. And so they also had different relationships with each other. Not all of them knew each other in the beginning. All of them knew me. 05:49 but to varying degrees as well. And so I kind of got to see the entire spectrum of what a co-founder relationship can be. And at the same time, I was teaching entrepreneurship in Seattle and a lot of my students would ask me the same questions about co-founders. You know, the basics like how do you split equity? How do you choose titles and roles and responsibilities? How do you fight with each other productively? 06:18 All those things that me and my co-founders were going through at the same time. And so we made a decision to be very open and transparent about it. I shared with my class how I split equity with my team and the reasons behind it. And I shared with them what we debated about on the product side or the marketing side and how we came to a resolution. And so the students had a very behind the scenes look at what goes on with co-founders. 06:47 And then COVID hit. And so I started writing online for my students quite a bit. And then over time that became a book about co-founders. And then when I published the book, you know, more people started reaching out to me, but it wasn't just college students anymore. was people with venture backed companies, companies going through YC and all sorts of industries all over the world. And then somebody was like, Hey, I don't want to read a 200 page book. I want something quick. 07:16 something easy and actionable. And so that's how I got started with the Cherry Tree newsletter, which comes out every Monday and Friday. And it's nice and easy. It's very relatable and actionable. And then people started replying to the email asking for personalized advice because they said that, you know, 500 words is not enough to solve a tricky situation. And that's how I got started with co-founder coaching. And so now 07:46 the Cherry Tree Company as an umbrella, comprises of the newsletter, which is free. And for people who are maybe just starting out and want to build good habits, and then also the coaching component as well, for people who are either going through some high growth stage, like raising a fund or going through a major pivot, or they just want to talk about some concerns or curiosities they have about co-founder relationships. Let's go back to your 08:16 co-founder, your six co-founders. that company still exists today? What was the, so what was the outcome? Yeah. It was a software company in the real estate space. And so COVID kind of took us out, but it didn't take out the friendships. We are all still best friends and visit each other over the holidays. In fact, when I, when I move in a couple months, I'm moving to a city where two of them already live right now and 08:43 One of the things I looked for was an apartment that was close to them so we could all hang out together. COVID took out the company, but not the co-foundership. All right. You did speak about the newsletter. why did you choose that medium? And again, I think you said there are typically 500 words. I've read a few of them. I blog myself. And we shared a couple of our blogs back and forth. 09:12 reached out to me, said, oh, I've written about that, and how to split equity and the like. So what made you choose the medium of a newsletter? 09:25 Yeah, I mean, I've always liked writing. think it makes me, it forces me to think very hard and clearly about what I wanna articulate. Back when I was teaching, I found that I would have a topic or a concept in my head, but when I went to explain it to somebody, I couldn't quite articulate it the way that I felt, especially when they started asking very thought-provoking questions. I felt I was stumbling. I felt that I... 09:52 had an answer in my head, but I couldn't quite deliver it to them. But, you know, because we all went remote, I was writing for them and that was a forcing function to get everything crystal clear. And that became a really good habit for me. Plus I've always liked reading. I follow several other newsletters as a reader, as a customer of theirs. And so I've always been intrigued by it. 10:16 And then one of my friends who is at a private equity firm specifically focused on newsletters was telling me a little bit about the backend of newsletter businesses and the unit economics for it. And I realized it was a very viable and very scalable business opportunity. And so I thought I would do this practice because it's good for my own just thinking process. 10:42 And I get to update it every every week, twice a week with new information that I find. And so a newsletter kind of just made a lot of sense. Excellent. And then the show notes later, we'll put the the URL is it cherry tree dot v hi.com, right? We had to access your newsletter. So teaching 11:09 you're teaching in a university in Seattle, entrepreneurship, you're so young, it's amazing. How did you get into the teaching position? I got very lucky.

    35 分钟
  6. 6月24日

    Season 3, #13- Scaling AI with Ruthless Compassion

    On this episode of The Founder's Sandbox, Brenda speaks with David Hirschfeld, owner of 18 year old business Tekyz, that boasts a hyperexceptional development team building high "ticket" products in the B2B space. They speak about ways in which AI is a gamechanger, how Tekyz backs their work for clients with relentless pursuit of quality, and how Tekyz practices ruthless compassion,to protect the company and enable it to grow Having collaborated with over 90 startups, he developed the Launch 1st Method—a systematic approach that minimizes risks and accelerates software company success with reduced reliance on investor funding, after observing that many companies launch a product first and then fail at a later stage – With Tekyz approach of Launch 1st exceptional founders are in love with the problem not the product. David's expertise bridges cutting-edge AI technologies, workflow optimization, and startup ecosystem dynamics. When not transforming business strategies, he enjoys woodworking, golfing, and drawing leadership insights from his experience raising four successful sons. You can find out more about David and Tekyz at: https://sites.google.com/tekyz.com/david-hirschfeld?usp=sharing https://tekyz.podbean.com/ - Scaling Smarter Episodes. www.scalingsmarter.net - Schedule an interview https://www.linkedin.com/in/dhirschfeld/ https://x.com/tekyzinc https://www.linkedin.com/in/dhirschfeld/ https://www.facebook.com/dmhirschfeld transcription: 00:04 Welcome back to the Founders Sandbox. I am Brenda McCabe, the host here on this monthly podcast, now in its third season. This podcast reaches entrepreneurs, business owners that are scaling. 00:31 professional service providers that provide services to these entrepreneurs, and corporate board directors who, like me, are building resilient, purpose-driven, and scalable businesses with great corporate governance. My guests to this podcast are business owners themselves, professional service providers, and corporate directors who, like me, want to use the power of the private company to build a better 01:01 world through storytelling with each of my guests in the sandbox. My goal is to provide a fun sandbox environment where we can equip one founder at a time to build a better world through great corporate governance. So today I'm absolutely delighted to have as my guest, David Hirschfeld. David is the owner and CEO of Techies, 17 or 18 year old business now that boasts 01:29 a hyper exceptional development team that are building high ticket products in the B2B space. Welcome David to the Founder Sandbox. Hi Brenda and thanks for having me. Great. So I'm delighted that we actually did a dry run in February. We've known each other for some time and AI, we're going to be touching on AI. And I think that the world of AI 01:58 particularly in software development, has changed significantly since we last spoke in February. So we're going to be getting into some, I think, novel concepts for the listeners of the Founder Sandbox. So I wanted to, you I always talk about how I like to work with growth stage companies that typically are bootstrapped and 02:26 It's only at a later stage do they seek institutional investment by building great corporate governance and reducing the reliance on investor funding until such a time that they choose the right type of investors that can help them scale. So when I found out what you do at Techies with Launch First and the type of work you do in B2B businesses, I absolutely wanted to have you here on the founder sandbox. 02:56 So let's jump right in, right? I think I'm eager to learn more about how to scale your bespoke development at Techies, right? To scale my own business? Okay. So there's a lot of different aspects to scaling my business and I bootstrapped for the last 18 years. 03:25 I've never taken any investment with techies. And I've done that very specifically because it gives me a lot of freedom. I don't have a reporting structure that I have to worry about. That doesn't mean that I can be lazy with my team. To grow my team, I have a philosophy 03:52 that I only hire people that are smarter than I am. And the ones that are in a position to hire, they can only hire people that are smarter than them. And by really sticking to this philosophy, even though sometimes it makes us grow a little slower than we would like, it means that when we bring in people, those people contribute immediately and contribute in a way 04:21 that it's our job to get the impediments out of their way and to facilitate them so that they can contribute and help us grow the company. So I call it the ball rolls uphill here because my job is to support everybody that is above me, which is everybody. And then the people that I support directly, their job is to support the people that are above them. 04:51 Because if we're hiring correctly, then people that we bring in can contribute in the area that we're bringing them in way more than the person that's hiring them. Okay. Thank you for that. So before you launched Techies, you had a career in companies like, I believe, Computer Associates, right? Texas Experiments and TelaMotorola. 05:19 There was a period of time between your experience in these large corporations before your launch tech is where you actually had your own startup and you sold it in 2000, right? And I believe you also learned perhaps with the second startup about how hard it is to find product market fit. Can you talk to that for my listeners, please? 05:46 I don't know that it's that hard to find product market fit. It depends if that's your focus or not. If your focus is to nail down product market fit, then it's not that hard to determine whether you can achieve that or not fairly quickly. You can do that by selling your product to potential customers. That sounds strange. Of course, we all want to sell our products, but 06:14 What I'm suggesting is you start selling your product before you have a product, before you have a full product. And I don't mean an MVP, but a design prototype. You go out to the market and you start to sell it. If you have product market fit and you've identified the early adopter in your market and you know that they have a very high need from a perception perspective and there's a big cost to the problem that you're solving. 06:45 then you can offer them a big enough value upfront that they'll buy your product early and you can prove that there's a market for your product and they'll buy it in enough numbers that you can achieve a measurable metric, which I kind of call the golden ratio, which is three to one in terms of what is the lifetime value of a customer versus what does it cost to acquire that customer? And you can get to that three to one ratio. 07:13 in a prelaunch sale model before you ever started developing your product as a way of proving product market fit. Or you pivot quickly and cheaply because you're not having to rebuild a product that you've built in the wrong way. Or you fail fast and cheap. And every entrepreneur's first goal should be to fail fast and cheap. know that sounds backwards, but that should be your goal is that you can fail fast and cheap or if you 07:42 If you fail to fail fast and cheap, that means you've found a path to revenue and product market fit. And now you know you have a viable business. making the investment to build the product is a no brainer. And you came upon this methodology, right? Yes. because you did yourself when you had your first company, you did not understand the funding part, right? Can you talk? 08:12 a bit about your specific example and then how that's informed now 17 years of techies and over 90 projects with startups. Okay. So my first company was Bootstrap. Okay. And that one was successful and we grew it despite me, it was me and a partner. And despite ourselves, we grew it over eight years. 08:39 where he ended up with 800 customers in 22 countries and sold it to a publicly traded firm out of Toronto. That was in the product food, snack food distribution business because that was what our product was focused on. So I started another company about five years later, not realizing the things that I did the first time. 09:08 that made it so successful, which really fit the launch first model to a large degree. But the second time I built a product that would have been successful had I followed my first model, but I didn't. So I went the route of building an MVP and getting customers on a free version of it, and then going out and trying to raise money, which is the very classic approach that the SaaS products 09:38 take now. And the problem is with that approach is that you end up digging a really deep hole in terms of the investment that you make to build the product with enough functionality that you can convince people it's worth putting an investment in and you're not generating any revenue at the time. And I should have just started selling the product and generating subscription revenue right from the beginning. First of all, I would have been able to raise money much more easily. 10:08 Secondly, I would have not needed to raise money as much if I'd focused on sales. The problem with a lot of founders is they fall in love with their product. They believe that people will buy it at enough numbers and that investors will see the potential. they're afraid of sales. I've fallen into this trap before too. I've done it both ways. And I can tell you selling early 10:38 and staying focused on the customer and the problem are the way to be successful. So founders who I find are consistently successful, they are focused on the problem, they love the problem. The product is just the natural conclusion to solving the problem, not something to be in love with. They spend their time talking to customers about the problems. So how does a potential customer find you and work with you? 11:08 Oh, they can find me at Techies or they can find me at LaunchFi

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  7. 5月15日

    Season 3, #12 - Purpose: Preserving Family Wealth

    On this episode of The Founder's Sandbox, Brenda speaks with Alexa Steinberg – a corporate and transactional attorney for middle-market companies and entrepreneurs. Acting as outside general counsel, Alexa represents privately held companies in a wide range of general corporate and transactional matters, including entity formation, structuring, and commercial transactions. With a focus on mergers and acquisitions, she offers clients guidance on structuring deals and ensuring compliance with relevant laws and regulations. Brenda and Alexa discuss her journey from working at a small, all-female law firm to joining a full-service firm to better support her clients. Alexa shares how her parents—both deeply involved in business and community service—shaped her values around financial literacy, record-keeping, and the importance of building generational wealth. They speak about family-owned businesses and best practices in family governance, such as setting clear roles, regular meetings, and involving independent board members. Alexa also emphasizes the importance of building trust with clients and maintaining a purpose-driven, relational legal practice. Brenda and Alexa explore what "purpose-driven," "resilience," and "scalable" mean within the context of business and legal practice. You can find out more about Alexa at: https://www.greenbergglusker.com/alexa-steinberg/ episode transcript: 00:04 Hi, I'm pleased to announce something very special to me, a new subscription-based service through Next Act Advisors that allows members exclusive access to personal industry insights and bespoke 00:32 corporate governance knowledge. This comes in the form of blogs, personal book recommendations, and early access to the founder's sandbox podcast episodes before they released to the public. If you want more white glove information on building your startup with information like what was in today's episode, sign up with the link in the show notes to enjoy being a special member of Next Act Advisors. 01:01 As a thank you to Founders Sandbox listeners, you can use code SANDBOX25 at checkout to enjoy 25 % off your membership costs. Thank you. 01:18 Welcome back to the Founders Sandbox. I am Brenda McCabe, your host of this monthly podcast where I have guests that are either founders, professional service providers, corporate board directors that actually share a mission with me, which is bringing change to the world through great corporate governance, but building resilient, scalable and purpose-driven companies. On a monthly basis, my guests are going to tell their origin stories and kind of how I've met them. 01:48 through the work they do. And I've recreated a fun sandbox environment in which we do storytelling. And ultimately we will touch upon resilience, purpose-driven and scalable or sustainable growth in the businesses that they are working in or owners of. 02:17 l I'm absolutely delighted to have as my guest today, Alexa Steinberg, Alexa is counsel at Greenberg, Glasgow. And before that, she was actually practicing in a smaller law firm and where her story today is going to kind of have some some 02:47 lessons learned on why she chose to leave the firm and move into Greenberg, the Greenberg Lasker. But more importantly, you and I go back a couple years. are part of an informal group of women. We call ourselves Women and Wealth. We meet periodically to really refer business to each other for those women business owners that 03:16 are seeking perhaps an exit in the next three to five years. And through our skillset, some of us are CPAs, strategy advisors, yourself as counsel. A lot of these businesses are family owned. And so you and I and another, know, seven other ladies get to meet each other over lunch and discuss these opportunities. And we're all very passionate about helping women business owners. Aren't we, 03:44 We are Brenda, thank you so much for having me on the Founder's Sandbox. I am an avid listener, so I'm very excited that I get to be a guest. Thank you, thank you. you know, we've had many, conversations, obviously, but I wanted for my listeners to really dive into what you do today, right? Which is really purpose. 04:12 driven and it's preserving family wealth, right? And I know that you actually come from a background where your father owned his business. So tell us a bit, us down memory lane and that first story that you told me. Well, you know, growing up, I watched both of my parents. My mother was a career woman. My father, a financial planner. 04:38 running his own book. My mother, a buyer and then in fashion and then into real estate. I watched they were both very involved in the community. My mother sat on the Studio City Council, the Neighborhood Council. She was on many boards involved with the temple. My father as well sat on many boards involved with the 05:07 Boys and Girls Club, and involved with the Jewish Federation. So I watched as my parents really instilled the importance of being involved in community, being involved in family, being involved in the greater good and in purposeful and meaningful organizations. And I... 05:35 sort of learned a lot about that watching them both in their respective arenas being involved. And you know, they've, they've truly inspired me, not only in my career path, but in how I treat my clients in the arenas that I've become involved in. There's a specific story that I think I've shared with you, Brenda, about my father and how he sort of taught me 06:05 the value of wealth, the value of money, because as his career, that was what he did. He focused mainly on planning for retirement and financially setting yourself up and your family up to have generational wealth and what that looked like and how you could prepare for it when you were 10, 15, 20, 25 years old, preparing for family, preparing for children. 06:35 So when I turned 16, my father went into our QuickBooks. We had a family QuickBooks. Oh, wow. That was before it was actually. It was probably a hard disk, right? Not even on the internet. Oh, yeah. It was like a hard disk. had a full set up, massive computers, the whole thing, in our family office. And he went into his QuickBooks. And he took. 07:03 what he spent on me in a year. And he divided it by 12. And this included insurance. Mind you, I just turned 16. So my car insurance, my car lease, medical, entertainment, my tennis lessons, all of these things that were spent on me, what it cost for me to function. Children are expensive, you know. 07:32 I was very expensive because I will tell you that check was large that he cut me every month. And he laid out, these are the things that are monthly expenses for you that you need to pay with this money. And the rest you can use on entertainment, gifts, shopping, which I loved. But I had to learn to balance my checkbook and balance 08:01 this amount of money, because I wasn't able to get any more until the next month. And that really taught me how that money was never something that was readily expendable to me. even if I went to Starbucks and I bought a drink with my father's credit card, he'd ask me for the receipt. He'd want to know where the receipt was, always. 08:28 I was very meticulous in his record keeping which I am now very much meticulous in my record keeping and I enforce with my clients and make sure that record keeping is so important in your business as well. You know and so when I when I graduated high school my father said to me okay the checks are done. And you need to go get a job in college. 08:56 And what I will do is I will subsidize the paycheck that you bring home. So if you bring home $600, I will pay you 50 cents on the dollar for what you bring home, but only up to $300. So I could get a max of $300 every paycheck that he would subsidize. And then that was how I had money to live and to function. my parents, I was lucky enough that my parents would pay for my college. 09:24 in my housing, in my dorms, but it was still really teaching me the value of money. And my father required that a certain portion of those funds get put away in savings and invested. And he would tell me how to do that. And he would guide me. because my father was a financial planner, he would call me like a client and say, listen, 09:53 You're 70 % stocks, 30 % cash. I think you need to swap it. Let's talk about what that means. And of course, I'm like, you're my dad. Just do it. Why are we having this conversation? But it was so valuable because he wanted me to understand what he was doing and why he was doing it and how it really functioned. that I've also taken into how I guide and advise my clients. 10:22 I don't just do for them. understand, I want them to understand how we're doing it, why we're doing it, what the alternatives are and what it means if we do it this way or that way. You know, a lot of my discussions with my clients are about strategy and about structure and so they can make an informed decision. You know, I think that that's extremely important, especially in a family business. Working with your family is tough. So, 10:52 The way that you can make it that much easier is communication and understanding and knowledge. And I try to arm my clients with that. And that's something that my father really taught me. my mother as well, because my father managed our money and my mother would bring it home and hand my father a check and be like, here, I don't know what you do with it, but do something with it. 11:21 She also would, he would say, hold on a second. Like, I know you just sold a house and here's your commission check, but let me show you what we do with this and how we create generational wealth and how we invest it and what the best benefit for these funds are and how to use debt to our advantage. Um, you know, and that's all of these things were such a value add that I 11:51 I obtained understanding about and that I've now turned this value add to my clients and how the

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  8. 4月29日

    Season 3, #11 - Purpose: Bridging Gaps for Better Governance

    On this episode of The Founder's Sandbox, Brenda speaks with Dr. Keith Dorsey – Keith is joining to announce the launch of his book on May 6, 2025 "The Boardroom Journey Practical Guidance for Women to Secure a Seat at the Table". Dr. Keith D. Dorsey is an internationally recognized governance expert and NACD Directorship 100™ honoree who equips senior leaders with proven strategies to secure and excel in board roles. With over 25 years of corporate leadership experience and active board service spanning private, municipal, university, and nonprofit sectors, he delivers engaging presentations that blend research-based insights with actionable guidance. Dr. Dorsey speaks on corporate governance, board effectiveness, and strategic leadership, helping organizations build stronger boards and executives navigate their path to the boardroom. His book, The Boardroom Journey, offers practical guidance for expanding boardroom impact and success. Read more about Keith's experience. You can find out more about Keith and his upcoming book at: https://www.linkedin.com/in/dr-keith-d-dorsey-798a2681/ https://www.boardroomjourney.com/book Transcript: 00:04 Hi, I'm pleased to announce something very special to me, a new subscription-based service through Next Act Advisors that allows members exclusive access to personal industry insights and bespoke 00:32 corporate governance knowledge. This comes in the form of blogs, personal book recommendations, and early access to the founder's sandbox podcast episodes before they released to the public. If you want more white glove information on building your startup with information like what was in today's episode, sign up with the link in the show notes to enjoy being a special member of Next Act Advisors. 01:01 As a thank you to Founders Sandbox listeners, you can use code SANDBOX25 at checkout to enjoy 25 % off your membership costs. Thank you. 01:20 So welcome back to the Founder's Sandbox. I am Brenda McCabe, your host and this monthly podcast. We're now in our third season and my podcast, the Founder's Sandbox, reaches entrepreneurs, business owners with guests. And these guests teach us about building resilient, scalable and purpose-driven enterprises, all with great corporate governance. My mission is simple. 01:49 with this podcast as I really want to assist through my content and my guests, those entrepreneurs and business owners and building the scalable, well-governed and resilient businesses. And I like to have in my guests, corporate directors, primarily to speak about their own experience sitting on corporate boards and building with great corporate governance. I like to think that we can use the 02:16 power of the private enterprise, be it small, medium, or large, to create change for a better world. And we do some of the storytelling in a fictitious sandbox on the founders or the corporate directors' origin story. I am absolutely delighted that this month I have Dr. Keith Dorsey as my guest. So welcome, Keith. It's great to be here. Thank you, Brenda. Thank you so much. 02:45 While you check many boxes, you're joining today because you have authored a book. It has a launch date of May 6, 2025, so just around the corner. And the title of your book is The Boardroom Journey, Practical Guidance for Women to Secure a Seat at the Table. So kudos to you. Thank you. For, wow, you're a busy person. We'll get to that later. 03:13 you know, where did you find the time and the courage to publish a book, launch it in today's environment? And we'll get to those questions later. So for my guest, Dr. Keith Dorsey and I go back many years, actually prior to you being a doctor, right? You check many boxes as a guest. You are a seasoned board member, executive advisor, 03:44 informal coach, and researcher. I love that. And it was in preparing your doctoral dissertation that you discovered that, I'm going to quote here, I was reading a compelling study on the effects of gender diversity on corporate governance. And you basically repurposed your original dissertation to provide actionable guidance on increasing boardroom diversity. 04:14 And when you switched your dissertation, that topic that you had to defend, otherwise you wouldn't be a doctor today, right? Was the idea for the book that is launching on May 6th. So again, welcome to the podcast and thank you for joining me. So we chose as a, my guests know, we chose a title because I at Next Act Advisors am about building purpose, purpose driven companies. The title 04:43 that Keith and I came up with is, you know, bridging gaps for better governance. So Keith, share with us kind of your origin story. Go back all the way, although I'm gonna encourage my listeners to purchase your book, but go back to your origin story. You nailed it in like one page in the book, but tell us where your origins and what was your, not only your boardroom journey, but your journey to where you are today. 05:12 Thank you. I often tell people, Brenda, that this is my third chapter. You know, the first chapter was the US military. actually enlisted in the military in between my junior year of high school that summer and my senior year of high school. I knew before I started my first day of my senior year of high school when I was leaving for basic training in the Air Force. so my first 05:38 chapter was the Air Force for a number of years. was stationed in Florida, the Republic of Panama, and the United Kingdom for a number of years. And then I got impatient and decided I wanted to get out. I had a successful early career in the Air Force. And I said, if I can be this successful in the US Air Force, which is like a large corporation, imagine what I can do in an actual corporation. 06:05 I set out on this journey to explore sales. And that led me to my second chapter, which was corporate America. And I worked for almost 30 years in corporate America, primarily as a turnaround specialist in the area of sales. I would take over the toughest sales organizations within these large companies and really lift the hood up and figure out 06:35 were they having a people product or process problem within the organization and then begin to tweak the areas. And I worked for two large companies, Fortune 500 or Fortune 1000 for almost 17 years and then a Fortune 500 for almost 12 years. And I was just a strategic growth expert. I turn around teams and I would also start teams within the organization. 07:04 to come up with ways for double digit growth and oftentimes triple digit growth. And so that's what I did for almost 30 years. And then in January of 2019, I entered my third chapter, which was supposed to be semi-retirement in this portfolio career. unfortunately, I failed miserably at retirement and what I've been doing for the past six years in this almost seven years and this 07:33 portfolio environment as executive advisory work. I also started serving on boards in which today I served on five boards, two private, one municipality, one university, and one nonprofit. And then I decided to go back to school to get my doctorate. And so I went back to school at the University of Southern California and 08:01 pursued my doctorate in organizational change and leadership. all my research was in the, you know, at this point, at that point, all my research was in the lack of gender and ethnic diversity on corporate boards. And so- So, and that's fascinating that you chose your doctoral kind of dissertation and then focus around organizational- 08:31 strategy, right? Yes. Was that based at all on your 30 years of sales strategy? Were there any analogs? I wonder. There was. Part of what I would do whenever I would take over a situation that required me to turn it around, like I said before, was to really look at the organization. To look at many components of the organization, people, product, processes. 09:00 artifacts that are going on, the subcultures, the cultures. And so I've always been fascinated about it. And I did things innately and I wanted to learn the science behind many of the things that I innately did. And after really diving into research and studies around organizational change and leadership, I wish I would have known many of those things that I figured out the science behind back when I was. 09:28 and an actual executive doing it. But nevertheless, by learning it now and using that in my governance roles, I still have the opportunity to put the science behind what I'm doing as a board member. And I tell people, whether it's as a board member or my researcher or my writing roles that I have today, that I'm bilingual. I speak business. 09:56 And I speak academia. And boardroom lingo, right? Which combines a bit of the two. I like how you use the word science. You know, we were chatting before actually getting on air today. We've known each other primarily because we're both members of the National Association of Group Directors, right? And I've been a member since, I don't know, 2016. 10:26 I don't know how long you've been a member, I, your book is truly a kind of a North star. wish I would have had it when I began my board journey. I actually started my board journey while in Europe and I got onto public board and I went, Holy cow, I better get trained and went to the local equivalent of the NACD in Spain called Instituto de Consejeros Administradores, ICA. 10:56 So for my listeners, I do want to do a shout out if you are intentional and want to learn more about what the journey is to getting on first or subsequent boards. The book that Keith has authored is launching on the sixth. And there is a third section. And specifically, it's around your capital that you need to 11:25 kind of package. It's called commitment capital. It's trademarked. We're going to get into that but it's truly unique because I've read a lot of board books over my 12, 13 years and I have not seen anything as unique as this. So shout out to you. Thank you. Okay. I wanted to also

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The Founder's Sandbox, produced and sponsored by Next Act Advisors, is now in its fourth season. Hosted by NAA founder Brenda McCabe, each episode features in-depth conversations with founders of small and midsized, owner-operated companies, and operators that support the ecosystem including board of directors and service providers. Together, they explore how to build scalable, resilient, purpose-driven businesses underpinned by strong governance. You'll discover: - Inspiring origin stories and pivotal "aha" moments - Strategies for scaling without sacrificing your company's core values - Techniques to cultivate mission-aligned, engaged teams - Tips for balancing ambitious growth with genuine fun Intro music by Daphne Willis Artwork and graphics by Whitney Otte Learn more at https://nextactadvisors.com