Restaurants Reinvented: Putting Growth Back on the Menu

Qu
  • 4.7 (17)
  • MARKETING
Restaurants Reinvented: Putting Growth Back on the Menu

Shining a light on the change-minded Restaurant Leaders behind our favorite brands. Get inspired with innovative brand building, guest engagement, and revenue-driving strategies. Join host Jen Kern, long-time CMO, as she dishes with leading restaurant pros who are elevating their game and careers by staying agile in the face of uncertainty to help their brands shine and prosper.

  1. Let's Fix Loyalty

    06/01/2024

    Let's Fix Loyalty

    We’re talking about all things loyalty in this block-buster episode with Zach Goldstein, the CEO of Thanx. Zach and Jen discuss why loyalty is broken, with 80% of Fast Casuals and QSRs looking to improve and invest in better loyalty strategies. The conversation emphasizes that the future of restaurant loyalty is here, now. It's data-driven, personalized, dynamic, and poised to redefine how guest loyalty is built and delivered for restaurant brands. Moments to listen for: The true defi...

    53 min

  2. 04/27/2024

    The Straight Talk on Data: Best of Soundbites

    Welcome to Part 2 in our "Best of" Series. This episode doubles down on data (not for) dummies as we explore the transformative power of data in the connected restaurant. Our esteemed guests dive into all aspects of data beyond the numbers⸺specifically, its strategic role in driving innovation from the kitchen to the customer experience. Top takeaways include: How API ecosystems impact data collection and strategies Innovative approaches for data storytelling Pr...

    29 min

  3. 03/23/2024

    AI Insights Unleashed: Best Sound Bites of 2023

    This is the first of a short 3-part series with top 2023 sound bites that are resonating deeply in 2024: Artificial Intelligence (AI), Data, and Platforms. This first episode delves into one of the year's most talked-about subjects: Artificial Intelligence (AI). The guests paint a hopeful picture of technology as a tool for enhancement, efficiency and automation--rather than displacement. Join Jen as she is accompanied by industry luminaries: Phil Crawford, former CTO at CKE; Darien Bates CEO...

    18 min
  4. Investing in the Future of Restaurants

    11/11/2023

    Investing in the Future of Restaurants

    Get ready for a blockbuster episode that's been cooking up for years! We've got the incredible Bobby Yazdani, the mastermind behind Cota Capital and lead investor in Qu, joining the party on Restaurants Reinvented with Jen Kern. Jen and Bobby take a ride through the thrilling intersection of restaurant tech and investment, following Bobby's epic journey from Tehran to the tech capital of Silicon Valley and Oracle. Bobby delves into his investment playbook, sharing the criteria an...

    39 min
  5. The State of Foodservice Technology

    10/26/2023

    The State of Foodservice Technology

    Get ready to hear all the juicy data and trends that came out of Technomic's "State of Foodservice Technology" report. Our guest, Richard Shank is the Sr. Principal & VP of Innovation at Technomic and he shares all the leading insights from the report with us. We focus on three main pillars defining the future of restaurant tech: 1) the kitchen as the nucleus of the restaurant 2) the role of AI/ML - separating hype from reality 3) the evolution of customer loyalty programs Moment...

    1h 4m
  6. The Big POS Reframe

    08/19/2023

    The Big POS Reframe

    In the latest episode of Restaurants Reinvented, Jen Kern dives deep into the current frazzled, tenuous state of POS and tackles head-first the broad misconception that “POS is Dead.” Jen clarifies market confusion by clearly stating that POS isn’t dead but is instead going through a massive transformation and evolution. POS is no longer the main dish, it’s the side dish. POS is neither Hero nor Zero. Jen articulates the current evolution of POS as simply one of many order channels ...

    20 min
  7. We Did This Together: 3 Years of Reinvention

    07/22/2023

    We Did This Together: 3 Years of Reinvention

    In this celebratory episode, Chelsea Madden, Marketing Director at Qu, turns the tables on your hostess Jen Kern, CMO of Qu. Reminisce with Jen & Chelsea as we look back on the past 3 years of the podcast. 3 years, 70 episodes, and thousands of reinventions later, these two marketing mavens muse over the collective beauty and struggle we’ve all experienced in restaurants and technology. The Best News Yet … >> From deep in the pandemic to today’s challenges around labor, ...

    45 min
  8. She's a Game Changer - Kelly MacPherson

    06/10/2023

    She's a Game Changer - Kelly MacPherson

    Join our special guest Kelly MacPherson, from the mega-James Beard award winning Union Square Hospitality Group (USHG). More than a trailblazer, she's been a Game Changer for her entire career. Kelly shares her remarkable journey in hospitality and retail, from configuring her first POS network to becoming one of the early female CTOs -- and she continues to revolutionize how restaurants operate. Despite plans for retirement, she canceled them to join USHG and lead their Technology a...

    43 min
See All (72)

4.7
out of 5
17 Ratings

About

Shining a light on the change-minded Restaurant Leaders behind our favorite brands. Get inspired with innovative brand building, guest engagement, and revenue-driving strategies. Join host Jen Kern, long-time CMO, as she dishes with leading restaurant pros who are elevating their game and careers by staying agile in the face of uncertainty to help their brands shine and prosper.

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