Retail Corner: New Normal in Retail Technology & Business

retailcorner
Retail Corner: New Normal in Retail Technology & Business

A deeply informative bi-weekly podcast by Proxima360 on New Normal in Retail Industry. We cover current retail landscape, best of breed products and retail business best practices. Tune in to listen to retail experts and community thinkers on retail industries current trajectory as well as future projections.

  1. Retail Returns: Unpacking the Challenges and Strategies. - Amena Ali

    1 DAY AGO

    Retail Returns: Unpacking the Challenges and Strategies. - Amena Ali

    On today's podcast, Amena Ali, CEO of Optoro, discusses the challenges of retail returns management, emphasizing the need for a seamless customer experience. She highlights how returns are a critical touchpoint that can make or break customer loyalty. Ali outlines strategies such as leveraging technology to streamline processes, using data analytics to predict return patterns, and improving sustainability by minimizing waste. These approaches help retailers reduce costs while delivering a hassle-free return experience, fostering customer satisfaction and brand loyalty. About our guest, Amena Ali: Amena Ali has an exceptional track record with more than 25 years experience in delivering value for customers, spearheading software innovation, and growing SaaS and software businesses. As CEO of Optoro, the leading software platform for retail returns, Amena is leading the company to record growth, overseeing new product launches and partnerships, and major customer wins. Optoro’s Returns Management System, used by retail’s most iconic brands, such as GAP, American Eagle and Best Buy, recently surpassed 200M returns. The company’s software platform makes retail returns simple and efficient, reducing waste and enabling circularity. In 2023, Amena was named to the Forbes 50 Over 50 Innovation list, and recognized as one of DC’s Tech Titans. This year, she was named a Washington Business Journal Diversity in Business Award honoree. Amena previously served as CEO of Airside Mobile and VividCortex. Linkedin: https://www.linkedin.com/in/amenaali/ Website: https://www.optoro.com/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    32 min
  2. SEP 5

    Retail Secure: Navigating Cyber Risks in the Digital Age. -Mike Kiser

    Welcome to the Retail Corner Podcast! In this episode, we have a special guest, Mike Kiser, Director of Strategy and Standards at SailPoint. Mike dives deep into the world of cybersecurity in retail, exploring the unique challenges faced by retailers in today's digital landscape. From safeguarding customer data to navigating complex regulatory requirements, Mike shares insights on how retailers can stay ahead of evolving threats and build a robust cybersecurity strategy to protect their businesses and customers. Don’t miss this essential discussion! About our guest, Mike Kiser: Mike Kiser is a security strategist and evangelist at SailPoint. He holds a panoply of industry positions over the past 20 years—from the Office of the CTO to Security Strategist to Security Analyst to Security Architect—that might imply otherwise. In spite of this, he has designed, directed, and advised on large-scale security deployments for a global clientele. Linkedin: https://www.linkedin.com/in/mike-kiser/ Website: https://sailpoint.com About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    31 min
  3. Retail Resonance: Branding Beyond the Shelf. - Kristi Weiler

    AUG 28

    Retail Resonance: Branding Beyond the Shelf. - Kristi Weiler

    In this episode of the Retail Corner podcast, Kristi Weiler, Head of Merchandising Analytics & Pricing at Hanna Andersson, dives into the complexities of brand management. She discusses how a brand is more than just a name—it embodies the values, mission, and unique qualities that set a company apart. About our guest, Kristi Weiler: As the Head of Merchandising Analytics and Pricing for Hanna Andersson, Kristi is a data-driven and results-oriented leader responsible for strategic initiatives that grow market share and deliver profitable comp growth. Prior to joining the Hanna Andersson team, Kristi had a 24-year career at Gap, Inc. in various roles of progressively increased responsibility across inventory management, buying, and e-commerce. As an avid student of the customer, Kristi brings a wealth of experience across the product-to-market ecosystem, a passion for spearheading digital innovation to enhance customer experiences, and a drive for conversion funnel optimization. Living in the San Francisco Bay Area, Kristi is a fitness enthusiast and enjoys time in the outdoors with her family. Linkedin: https://www.linkedin.com/in/kristiweiler Website: Hanna Andersson, the leading premium children and baby apparel brand. About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    22 min
  4. Luxury Unboxed: Digital Strategies and Trends. - Roy Lugasi

    AUG 21

    Luxury Unboxed: Digital Strategies and Trends. - Roy Lugasi

    We're excited to welcome Roy Lugasi, co-founder and co-CEO of Stork, to the Retail Corner Podcast. In this episode, he’ll share his expertise on the unique challenges and opportunities facing luxury brands in the digital era, from preserving exclusivity to enhancing the online customer experience. Join us as Roy offers valuable insights into the strategies driving the future of luxury retail. This is a must-listen for anyone interested in luxury and e-commerce. About our Guest, Roy Lugasi: Roy Lugasi is the co-founder & co-CEO of Stork, the AI-powered digital warehouse for luxury retail. Stork is the only B2B2C solution offering suppliers and sellers of luxury goods greater visibility, access, and control throughout the global supply chain by leveraging AI and real-time insights to future-proof luxury wholesale. As a visionary entrepreneur, Roy has a passion for developing transformative technologies that disrupt the status quo. Roy previously co-founded Weepo, another successful technology startup, with Tamilla Nagim and Shmulik Chicvashvili. That same leadership team went on to build Stork in 2020 to address the blind spots between suppliers and sellers of luxury goods all over the world. Roy lives in New York City with his wife and children. Linkedin:https://www.linkedin.com/in/roy-lugasi-a995b065/ Website: https://www.stork.inc/ About Retail Corner Podcast: Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    25 min
  5. Retail Pulse: Customer Sentiment Analysis. - Scott Voigt, CEO, Fullstory

    JUL 17

    Retail Pulse: Customer Sentiment Analysis. - Scott Voigt, CEO, Fullstory

    On this episode of Retail Corner Podcast, we are thrilled to have Scott Voigt, the CEO of FullStory. With his extensive experience and visionary leadership in the realm of digital experience intelligence, Scott will shed light on the pivotal role of behavioral data analytics and sentiment analysis in retail. He will explore how understanding customer behavior and emotions can unlock unprecedented value for retailers, driving enhanced customer satisfaction, improved conversion rates, and long-term loyalty. Tune in to gain valuable insights from one of the industry's leading experts on leveraging data to transform the retail experience.   About Scott Voigt: Scott Voigt has enjoyed helping early-stage software businesses grow since the mid-90s, when he helped launch and take public nFront—one of the world's first Internet banking service providers. Prior to co-founding Fullstory, Voigt led marketing at Silverpop before the company was acquired by IBM. Previously, he worked at Noro-Moseley Partners, the Southeast's largest venture firm, and also served as COO at Innuvo, which was acquired by Google. Scott teamed up with two former Innuvo colleagues, and the group developed the earliest iterations of Fullstory to understand how an existing product was performing. It was quickly apparent that this new platform provided the greatest value—and the rest is history. Scott holds a Bachelor of Science in Management from the Georgia Institute of Technology and an MBA from the Wharton School. He currently lives in Atlanta with his wife and two children and spends his free time exploring a late-in-life passion for lacrosse in an “old man lacrosse league.” Linkedin: https://www.linkedin.com/in/scottmvoigt/ Website: https://www.fullstory.com/ About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    19 min
  6. AI in Aisles: The Impact of Generative AI on Retail. -Stephen Kaufman

    JUN 27

    AI in Aisles: The Impact of Generative AI on Retail. -Stephen Kaufman

    In today's episode of the Retail Corner Podcast, we feature Stephen Kaufman, Chief Product Officer at Inriver, as he delves into the transformative impact of Generative AI in the retail sector. Kaufman discusses how this cutting-edge technology is revolutionizing product information management solutions, offering innovative ways to enhance and streamline retail operations. About our guest, Stephen Kaufman: As Chief Product Officer for Inriver, Stephen is responsible for driving product innovation, delivery, customer value, and strategic product road mapping. Prior to Inriver, he served as the Chief Product Officer at Esko where he led a global SaaS product team providing best-in-class tools for workflow, content management, digital asset management, and collaboration. Stephen has over 25 years of executive technology leadership experience in both CPO and CTO roles. Previously, Stephen was the founder, CTO, and CPO of Blue Software. He also served as CTO for Schawk Inc., where he led a team that was awarded the ComputerWorld Honor Laureate for Visionary Applications. In 2023, Stephen was also certified in the field of AI in “Designing and Building AI Products and Services” from MIT. Linkedin: https://www.linkedin.com/in/stephentkaufman/Website: https://www.inriver.com About Retail Corner Podcast: Guest Host: Cole Koumalats Producer: Sachin Kumar Bhate Podcast Sponsor: Proxima360 Listen to other podcasts at: https://proxima360.com/retail-corner.podcast or https://retailcorner.live Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT Spotify: https://spoti.fi/3dvjpDJ Google Podcast: https://bit.ly/3DFHXHw Amazon Music: https://amzn.to/3tkbhk1 Interested in being on our podcast? Submit request at: retailcorner@proxima360.com

    25 min

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A deeply informative bi-weekly podcast by Proxima360 on New Normal in Retail Industry. We cover current retail landscape, best of breed products and retail business best practices. Tune in to listen to retail experts and community thinkers on retail industries current trajectory as well as future projections.

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