Retail Doctor Group - Consumer and Retail Transformation Experts

Retail Doctor Group
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Retail Doctor Group - Consumer and Retail Transformation Experts

Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world. For more information please visit retaildoctor.com.au, send us an email businessfitness@retaildoctor.com.au or follow us on LinkedIn, Twitter or Facebook.

  1. AI, Robotics and the Human Experience

    NOV 20

    AI, Robotics and the Human Experience

    We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Steve Sammartino of Macro3D. This episode includes: AI's evolution from isolated systems to interconnected neural networks The "dichotomy economy" split between luxury and budget retail The future of physical stores and human experiences Predictions for humanoid retail robots by 2030 Implications for workforce and taxation policies Don't miss this insightful discussion on how retailers can balance technological efficiency with meaningful human experiences in an increasingly automated world.

    29 min
  2. The Human Connection in the Evolution of Data, AI, and Tech in Retail

    SEP 18

    The Human Connection in the Evolution of Data, AI, and Tech in Retail

    We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Dr. Jason Pallant of RMIT University. This episode includes: Insights on the impact of AI and emerging technologies on retail and human interaction. The evolving role of physical retail spaces as community hubs and experiential centers. The importance of human connection and social experiences in an increasingly tech-driven retail landscape. Challenges and opportunities in personalization at scale versus niche, artisanal retail. The future of work in retail, with AI augmenting rather than replacing human expertise. The need for retailers to focus on solving customer problems and providing unique value propositions. The strategic importance of empowering frontline retail staff with technology and data. Don't miss this insightful discussion on the balance between technological advancement and human-centric retail experiences!

    29 min
  3. The Impact of AI: Get Your Business Ready for the Future

    SEP 18 · VIDEO

    The Impact of AI: Get Your Business Ready for the Future

    We're excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with John Ball, the Managing Director of Google Customer Solutions AUNZ. This episode includes: How the current era is seen as a pivotal "technology revolution" that will transform industries and the workforce. Advancements in AI and machine learning are driving rapid changes, with a faster adoption curve compared to previous tech revolutions. The workforce will evolve, with some jobs changing or disappearing, while new roles emerge - adaptability and a willingness to learn will be crucial. Consumers are increasingly expecting personalised, seamless retail experiences powered by data, analytics and technology. Emerging technologies like 6G/7G networks, IoT, robotics and humanoids will continue to enhance the retail experience. Retailers, especially those with legacy systems, need to embrace change, partner with experts, and adapt to evolving customer needs to stay competitive. Don't miss this thought-provoking discussion on the intersection of technology, humanity, and the retail industry's future!

    31 min
  4. A Conversation with Judy Coomber

    APR 18

    A Conversation with Judy Coomber

    In this podcast, Judy, the CEO of Peter Alexander, explores how teamwork and customer feedback fuel innovation, underscoring the necessity for innovation to deliver commercial outcomes. She also delves into cultivating a corporate culture that embraces risk-taking and discusses the supportive role of technology in business development. We hope you enjoy this conversation!

    13 min
  5. AI's Future: Hype or Humanity?

    MAR 25 · VIDEO

    AI's Future: Hype or Humanity?

    We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Howard Saunders, the retail futurist and speaker. This insightful discussion covers: The evolving landscape of artificial intelligence: distinguishing between the hype and the real future potential. A comprehensive analysis of dystopian versus utopian views on AI, and its broader implications for humanity and the retail sector. The enduring significance of human connection in an increasingly digital world, and how AI can enhance rather than replace these fundamental interactions. Insightful perspectives on the future of work, the creative possibilities unleashed by AI, and the transformation of consumer experiences in retail. We hope you enjoy this session!

    24 min
  6. AI’s Impact: Future Retail Transformation Explored

    FEB 26

    AI’s Impact: Future Retail Transformation Explored

    We are excited to present a session where Brian Walker, CEO of Retail Doctor Group, engages in conversation with Marcella Larson, co-founder and CEO of Woven. This insightful discussion covers: The current state and future of AI in retail: separating hype from substance. Practical applications of AI for retailers and consumers, and how it can transform the shopping experience. The importance of data management and the role of AI in personalising customer interactions and driving sales. We hope you enjoy this session!

    27 min
  7. Transforming Retail: Strategies for the Future

    12/10/2023

    Transforming Retail: Strategies for the Future

    We are thrilled to present a new session where our CEO Brian Walker conversed with K D Adamson, renowned futurist and ecocentrist. In this session, we discussed: What does the future of AI look like? Should we be bothered by AI itself? How will organisations/CEOs future-proof themselves with AI? How will Chat GPT play an important role in the future for brands? Is there a future for bricks and mortar shops? We hope you enjoy this session!

    33 min
  8. A Conversation with Shane Lenton

    10/17/2023

    A Conversation with Shane Lenton

    We welcome our 2023 Inspirational Retail Leader finalist, Shane Lenton, Co-Founder and CEO of The Wishlist Company. Shane talks about how his first few work experiences and how they have shaped and inspired him throughout his career to be the great leader he is today. Enjoy this insightful conversation with our 2023 finalist. https://retaildoctor.com.au/podcasts/

    18 min
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About

Retail Doctor Group, has developed this series of podcasts to guide retailers through the steps to improve their business fitness as well as most recently, provide insights and opportunity in light of a COVID impacted retail environment. We will look at strategy, brand power, the point of difference, customer connection, effective people, visual impact, understanding your figures, category and stock management, and how to build your omnichannel strategy. We will also be publishing our State of the Nation segments where we have invited special guests to provide their perspective in a rapidly changing world. For more information please visit retaildoctor.com.au, send us an email businessfitness@retaildoctor.com.au or follow us on LinkedIn, Twitter or Facebook.

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