16 episodes

Welcome to Retail Retold, the story of how that store ended up in your neighborhood. Join us as we explore the ins and outs of the retail dealmaking world with today's biggest real estate influencers. Brought to you by DLC Management Corp.

Retail Retold DLC Management Corp.

    • Business

Welcome to Retail Retold, the story of how that store ended up in your neighborhood. Join us as we explore the ins and outs of the retail dealmaking world with today's biggest real estate influencers. Brought to you by DLC Management Corp.

    Ep 015: SHOWFIELDS, Miami with Amir Zwickel

    Ep 015: SHOWFIELDS, Miami with Amir Zwickel

    In today's episode, we feature Amir Zwickel, Co-Founder & Chief Real Estate Officer at SHOWFIELDS. Amir describes the holistic approach to their store model, and tells the story of his new flagship store opening in Miami. 

    He walks us through the new concept of "C" Commerce which contains the five C's: Convenience, Curation, Content, Community, and Connection. Listen as he shares the importance of curating an experience for consumers, providing them with a new way to discover new and local brands. 

    • 46 min
    EP 014: Polpettina, Eastchester, NY with Kyle Inserra

    EP 014: Polpettina, Eastchester, NY with Kyle Inserra

    Kyle Inserra currently works as Associate at CBRE specializing in restaurant brokerage but he didn’t take the traditional path to become one.

    After studying Business Administration at Franklin & Marshall College, he attended the prestigious French Culinary Institute now known as International Culinary Institute. He spent 15 years as Executive Chef and Food & Beverage Manager working in the New York City, Hoboken and U.S. Virgin Islands.

    Coming back to New York from U.S Virgin Island, he opened his former restaurant, Polpettina in 2009. Originally a deli store with just 10 seats, Kyle describes how he turned this place into a widely successful restaurant in Southern Westchester.

    In today’s episode, Kyle shares rookie mistakes he has made in the earlier years of running Polpettina and how he turned these hard lessons learned into valuable experiences.

    From tricky zoning permits to the importance of picking the right business partner, his story describes challenges that would be helpful for any first-time restaurant owners.

    • 48 min
    EP 013: Purple Pop Up Stores with Melissa Gonzalez

    EP 013: Purple Pop Up Stores with Melissa Gonzalez

    Direct-to-consumer (DTC) brands are skyrocketing in popularity — the shopping experience is convenient. But the downside is that you have to buy the product untouched and unseen. 

    That's where pop-up stores come in. Not only these stores present consumers with the elements of fresh feel, exclusivity, and surprise, they give DTC and digitally native brands the opportunity to interact with their consumers and showcase their products - in person. 

    No wonder there are more pop-up stores popping up everywhere. 

    On today’s show, Chris talks to Melissa Gonzalez, retail strategist and CEO of The Lionesque Group. Since 2009, The Lionesque Group has worked with leading and emerging brands to open more than 150 brick and mortar locations. Their impressive client list includes Nordstrom Local, Madison Reed, Sally Hansen, Purple, Amazon Video and many more. 

    Melissa dives deep into how pop-up stores are developed in a variety of shapes and how digitally native and DTC brands decide on their brick-and-mortar locations. Melissa shares her story of working with Purple (the world's first comfort tech company selling mattresses and pillows) to find their pop-up stores.

    Last but not least, don’t forget to check out Melissa’s new book, The Pop Up Paradigm: How Brands Build Human Connections in a Digital Age!

    • 39 min
    EP 012: Massage Envy, Lake Success, NY with Jayson Siano

    EP 012: Massage Envy, Lake Success, NY with Jayson Siano

    In today’s episode Chris sits down with Jayson Siano, CEO of SABRE Real Estate and the Founder of b.creative and FitWell Advisors. Jayson is a renaissance man in the industry responsible for the expansion of many brands into the NY Metro market including Starbucks, Orange Theory Fitness, Chipotle, City MD and SolidCore. In this episode you’ll learn why patience is key as they discuss the story of Massage Envy at Lake Success Shopping Center in New Hyde Park, NY and other stories from Jayson’s past. Jayson also touches on the importance of differentiating your business and how consumers are shaping the future of retail real estate and other trends in the CRE world.

    Jayson Siano    /    Website: sabre.life    / Social: Instagram – JaysonSiano

    Have a story to share with us?
    Reach out to Diane Lee at dlee@dlcmgmt.com

    • 53 min
    EP 011: Howard and Phil’s Western Wear, Pasadena, CA with Bob Phibbs

    EP 011: Howard and Phil’s Western Wear, Pasadena, CA with Bob Phibbs

    LinkedIn’s top retail influencer, author of three books, internationally recognized business strategist, customer service expert, sales coach, marketing mentor, and motivational business speaker?

    Yes, we’re talking about just one person. Impressive, right?

    Bob Phibbs, aka the Retail Doctor, joins us on today’s jam-packed show.

    In this episode, you’ll learn why it’s so critical for retailers to create an emotional connection between their brands and customers, and how improving soft skills of the frontline store staff can improve customer experiences, ultimately driving revenues up.

    Also, stick around to hear Bob’s WILD story on opening a Howard and Phil’s Western Wear store in Pasadena, CA in just TWO days!

    This is a great episode with a true retail rock star who has seen and experienced the ups and downs of the retail industry over the last 30 years.

    If you like this show, please share it with your friends, colleagues, family, and neighbors! Download this one today and make sure you subscribe to it so you don’t miss our new episodes every Thursday!

    • 39 min
    Retail Retold Bonus Episode with Steve Dennis

    Retail Retold Bonus Episode with Steve Dennis

    A decade ago, you could get away with being average in retail because consumers back then didn’t have the same kind of resources and information we have these days. Since the emergence of digital disruptions, everything has changed. There is no room for average, boring retail anymore.

    Steve Dennis, who has more than 30 years of experience in retail as a senior executive at Fortune 500 retail companies and now a strategy consultant, talks why consumers now demand Remarkable Retail and how to create it. Steve says, retail must also be personal. No customer wants to be average, and no customer has to be. That said, how do we define a memorable retail experience? How can retailers create relevant, authentic and impactful experiences for their customers? Find out now!

    Join Chris as he talks with Steve about the essentials for remarkable retail and his new book.

    • 42 min

Customer Reviews

jimmythehacker ,

Great podcast for landlords and retailers!

Great podcast to subscribe to! Gets to the granular level of deals which is always interesting to listen challenges and solutions. Most of the lessons are universal! Insight into the history and future of a retailer is a huge benefit in the business!

Rosierose907 ,

Why is the audio so “echoey”

Very distracting audio

Dad Parsons 1 ,

Great Education!

This is a great educational tool. The podcast covers interesting stories of how retail leasing deals come together. This has become a mandatory listen every Thursday AM.

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