Retail Retold

DLC Management Corp.
Retail Retold

The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.

  1. 1 DAY AGO

    What's in Store?: Legacy brands break ground in brick-and-mortar

    In this episode of 'What's in Store,' hosts Karly Iacono and Chris Ressa discuss the evolving landscape of retail, focusing on how legacy brands are adapting and expanding despite challenges. They explore geographic expansion strategies, innovative new concepts from established brands, and the entry of non-traditional companies into physical retail spaces. The conversation highlights the resilience of the retail sector and the various ways companies are leveraging brick-and-mortar locations to enhance growth and consumer engagement. The change in federal monetary policy can create both opportunities and competition.Legacy brands are still expanding, contrary to headlines about retail closings.Geographic expansion remains a key strategy for established brands.Events like the Olympics can serve as catalysts for brand growth.New concepts within legacy brands can capture additional market share.Ace Hardware's Elevate concept exemplifies local engagement in retail.Fresh Grocer is a new concept focusing on produce in suburban areas.Established companies like Netflix are entering physical retail with immersive experiences.Retail closings are a natural part of the industry's evolution.The durability of retail is evident in the various growth strategies being employed. 00:00 Introduction 00:24 Excitement over federal monetary policy 01:44 Today's episode: legacy brands expanding 02:37 Geographic expansion strategies 03:48 Global events as catalysts for retail growth 08:35 New concepts within established brands 14:08 Established companies entering brick-and-mortar 14:22 Netflix's bold move into physical retail 17:50 The strategy behind Netflix's location choices 21:15 Wayfair's transition to physical stores 22:08 The future of non-retail businesses in physical spaces 24:54 Concluding thoughts on retail durability

    26 min
  2. OCT 17

    These boots are made for everyone

    In this episode of 'Retail Retold', host Chris Ressa and guest Charlie Arbing, Senior Vice President of Real Estate and Construction at Boot Barn, discuss the company's growth trajectory, marketing strategies, and the importance of partnerships in retail real estate. He highlights the unique positioning of Boot Barn in the Western wear market and the company's approach to customer segmentation. Charlie also shares insights from his transition from Starbucks to Boot Barn, emphasizing the value of a nimble and collaborative work environment. The discussion further explores current market trends in retail real estate and the challenges faced in development, underscoring the importance of long-term strategies and relationships with landlords. Boot Barn has grown from 250 to 425 stores in four years.The Western wear market is expanding and becoming mainstream.Marketing strategies have evolved to attract diverse customer segments.Boot Barn values partnerships with landlords and sees them as crucial for successful store openings.The company focuses on a long-term growth strategy rather than short-term gains.Current market trends show a demand for A centers over C centers. 00:00 Introduction to Boot Barn and Charlie Arbing 02:14 Boot Barn's Growth and Market Positioning 06:47 Marketing Strategies and Customer Segmentation 10:21 Transitioning from Starbucks to Boot Barn 12:59 Partnerships and Real Estate Strategies 19:39 Current Market Trends in Retail Real Estate 25:41 Navigating Development Challenges and Future Outlook About Retail Retold: The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and re

    28 min
  3. OCT 10

    The IRREPLACEABLE experience of physical places: Architecture's Impact on human behavior with Kevin Ervin Kelly

    In this episode of 'Retail Retold', host Chris Ressa and Kevin Ervin Kelly, AIA, author of Irreplaceable and partner at Shook Kelly, an architecture firm, explore the influence of environment on behavior. It’s a topic Kelley has been fascinated with since childhood.  Kelly shares insights from his architecture and social science approach, including his work with clients like Harley Davidson and Whole Foods. Discussing his book 'Irreplaceable', he touches on society's shift due to digital disruption and the critical nature of maintaining physical spaces for human interaction. He emphasizes the significance of involving retail processes in public venues and the importance of mixing behavioral study in architecture for impactful design. From case studies, he highlights the emotional connection people have with spaces and the need to innovate in physical retail to thrive.   00:00 Introduction to Retail Retold 00:21 Meet Kevin Kelly: Architect and Author 00:41 Kevin's Unique Perspective on Architecture 02:01 The Founding of Shook Kelly 02:36 The Importance of Environment in Retail 03:52 Kevin's Book: Irreplaceable 04:36 The Impact of Technology on Human Interaction 14:08 Case Study: Fresen Bros. 17:56 Challenges in Modern Architecture 19:55 The Role of Public Places in Society 21:30 Shook Kelly's Operations and Services 28:29 The Power of Senses in Design 34:11 Conclusion and Final Thoughts

    34 min
  4. SEP 26

    Turning small town pork rinds into a big time boon

    From Pork Rinds to Community Groceries: A Rural Success Story with Kelly Perry of Perry's Pork Rinds In this episode of Retail Retold, Chris Ressa chats with Kelly Perry, co-owner of Perry's Pork Rinds and Country Store in Bronson, Kansas. Kelly shares her journey from starting an e-commerce pork rind business to owning a multi-SKU grocery store in a town of 304 people. Faced with numerous challenges, including licensing, food handling certification, and the COVID-19 pandemic, Kelly and her husband transitioned from their full-time jobs to build a thriving rural grocery store. With a focus on community relationships, local sourcing, and innovative product offerings, Perry's Pork Rinds and Country Store has become a local favorite and achieved significant growth. Kelly's inspiring story underscores resilience and entrepreneurial spirit, making this episode a must-listen for anyone interested in community-focused business success. 00:00 Introduction to Retail Retold 00:22 Meet Kelly Perry: From Kansas to pork rinds 01:18 The Unexpected journey to retail 02:35 Building a business from scratch 04:19 Expanding during the pandemic 06:15 Creating a micro grocery store 08:30 Learning the retail ropes 11:41 Community engagement and produce programs 13:39 The popularity of fresh produce 16:01 The difference between pork rinds and cracklins 18:20 24-Hour access inspiration 19:50 Website impressions and social media 20:14 Sales and Growth Journey 21:25 Expanding beyond the store 22:24 Online sales and email marketing 23:40 Local sourcing and community engagement 26:24 Building the store and overcoming challenges 28:29 Unique products and customer service 32:05 Future plans and pork rind expansion 34:48 Fun questions and conclusion

    37 min
  5. SEP 21

    Landing the legacy at Mabel's

    From Accounting to Fashion: Valerie Warren’s Leap with Mabel’s Landing   In this episode of Retail Retold, host Chris welcomes Valerie Warren, the dynamic founder and owner of Mabel's Landing, a women's clothing store in Williamsville, NY.   Valerie shares her inspiring journey of stepping into entrepreneurship from over 30 years in accounting following the closure of a beloved local store, Mabel Danahy’s. She talks about her transition from accounting to retail, the process of setting up her store, and the challenges and successes she encountered along the way. Valerie discusses the importance of location, her selective inventory approach, and how she maintains a personal touch through unique offerings like gift wrapping and in-house alterations.   She highlights the value of having a supportive team and the vital role of vendor relationships in her business success. Listeners also get a glimpse of Valerie's love for the local community, her stance on shopping local, and her thoughts on possibly expanding Mabel's Landing in the future.   00:00 Introduction and Guest Welcome 00:23 Valerie's Background and Journey to Retail 01:28 Transition from Accounting to Retail 03:18 The Legacy of Mabel Danahy's 04:48 Starting Mabel's Landing 05:32 Building Relationships with Vendors 06:38 Choosing the Right Location 11:17 Challenges and Surprises in Retail 13:22 Customer Experience and Unique Offerings 18:44 Future Plans and Final Thoughts 20:14 Fun Questions and Conclusion

    22 min
4.9
out of 5
123 Ratings

About

The Retail Retold Podcast highlights community retailer stories from across the country and gives a behind-the-scenes perspective from business leaders in both retail and real estate industries. The show’s episodes contain valuable insights that help solve the needs of entrepreneurs and real estate pros. Each week our guests share stories of what worked, what didn’t, the ups and downs – giving the audience a critical set of tools needed for business success. Join host Chris Ressa and new guests weekly for amazing insights and thought-provoking stories. Brought to you by DLC Management Corp.

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