175 episodes

Welcome to Retail Unwrapped, a podcast from The Robin Report. Join Robin Lewis and Shelley E. Kohan each week as they share insights and unpack issues at the core of retail and consumer products. The conversations are lively and the opinions are honest. New episodes every Friday.

Retail Unwrapped - from The Robin Report Robin Lewis and Shelley E. Kohan

    • Business
    • 4.3 • 6 Ratings

Welcome to Retail Unwrapped, a podcast from The Robin Report. Join Robin Lewis and Shelley E. Kohan each week as they share insights and unpack issues at the core of retail and consumer products. The conversations are lively and the opinions are honest. New episodes every Friday.

    Shoptalk 2024 Sneak Peek: with Krystina Gustafson

    Shoptalk 2024 Sneak Peek: with Krystina Gustafson

    One of the hottest tickets this year is the much-anticipated annual edition of Shoptalk in Las Vegas. 

    This year’s key topics will not disappoint, with a focus on how AI can transform your business, create unified retail experiences, harness brand power, and build loyalty via seamless customer journeys. 

    Join Robin, Shelley, and special guest Krystina Gustafson, SVP of Content for Shoptalk, as they share a sneak peek into one of the most talked about events of the year.
     
     
    For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

    • 20 min
    A Retail Profitability Update with Steve Morris, Founder of Asset Strategies Group

    A Retail Profitability Update with Steve Morris, Founder of Asset Strategies Group

    Here’s a provocative thought: The sum of retail is greater than its parts. Historically, retailers benchmark individual store profit for physical retail as a mainstay of performance measurement. But in a digital marketplace, brick-and-mortar profitability goes beyond the scope of the four walls.
    Join Robin, Shelley, and special guest Steve Morris, founder of ASG and a well-known real estate strategist, as they redefine profitability in an omnichannel world. Listen to this insightful conversation on how to measure real success.
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    For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

    • 35 min
    David Sobie, Co-founder and CEO of Happy Returns

    David Sobie, Co-founder and CEO of Happy Returns

    Returns have become a huge headache for retailers and a hassle for customers --  and the growth of online sales has exacerbated the problem. The cost of returns continues to skyrocket, impacting the bottom line, and at the same time, the negative environmental impact of returned goods is growing. 

    Join Robin, Shelley, and special guest David Sobie, Co-founder and CEO of Happy Returns, a software and reverse logistics company that enables frictionless, no-box, no-label returns for merchants and consumers. Discover why new rules and restrictions around returns may alienate customers and whether technology can help reduce returns in the first place. 

    We learn how UPS’s acquisition of Happy Returns is making returns a lot easier for customers and retailers –- not to mention making tremendous strides in positively impacting sustainability efforts.
     
    For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

    • 49 min
    How to Prevent the C-Suite Shuffle

    How to Prevent the C-Suite Shuffle

    The retail environment is moving at lightning speed, making C-suite succession planning more difficult. Case in point? Gap has had a revolving door of CEOs ever since trying to replace Mickey Drexler. 

    Leading the retail industry in a digital marketplace and finding the right talent has become an exercise in art and science. Join Robin, Shelley, and Kevin Finnegan from Global Recruiters of Lowcountry as they discuss why understanding frontline workers and moving fast on the tech side are highly sought-after skills for today's leadership. 

    Leading brands Under Armour, Footlocker, and Uniqlo top the list of delivering the right balance of high touch and high tech. 
    For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

    • 40 min
    NRF Report: The New Age of AI Retail Tech

    NRF Report: The New Age of AI Retail Tech

    With the sheer number of retail startups at NRF, you’d think you were at the Big AI Show at the Javits Center in New York last week. 

    Clearly, retail tech offers the partnerships, innovations, and solutions required to operate in a digital marketplace. And AI, in its many forms, dominated the conversations at the expo, in the hallways, and on stage. 

    Join Robin and Shelley as they debrief on the big ideas and themes that will re-engineer retail. Startups, including JumpMind, Nexite, Amperity, FluentCommerce, and Parcellab are providing AI solutions for retailers, while major companies such as IBM are leaning into massive data analytics and generative AI to help retailers move forward. All told, the big get bigger, and the small keep getting more agile.
    For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

    • 19 min
    Next Gens Are a Values-Based Consumer Powerhouse

    Next Gens Are a Values-Based Consumer Powerhouse

    Gen Z and the Alphas right behind them are deeply influencing brands and
    workplace cultures. 

    Diversity, equity, and inclusion are table stakes for the next gens who have a new set of values and are hyper-socially aware. Retailers and brands that don’t see the importance of today’s cultural movement will be left whistling in the wind. 

    Join Robin and Shelley as they face the issues head-on. A&F and Lululemon have recovered from former leadership tone-deaf statements about customers and employees, but Victoria’s Secret may be headed down the wrong path. Listen and learn about why next gens canmake or break a business with its values-based consumer power.
    For more strategic insights and compelling content, visit TheRobinReport.com, where you can read, watch, and listen to content from Robin Lewis and other retail industry experts, and be sure to follow us on LinkedIn and Twitter.

    • 22 min

Customer Reviews

4.3 out of 5
6 Ratings

6 Ratings

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