Rethinking Retention to Create Loyal Employees - Erica Keswin

SIMPLE brand With Matt Lyles

In this week’s episode of the SIMPLE brand podcast, I talk with Erica Keswin.

Erica is an international keynote speaker, a bestselling author, and a workplace strategist who partners with some of the most well-known companies in the world. She's one of Marshall Goldsmith's Top 100 Coaches. 

And Erica’s the Wall Street Journal best-selling author of the “Human Workplace Trilogy” that includes Bring Your Human to Work, Rituals Roadmap, and her very latest, The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company.

Here’s what we discuss:

  • Pretty much everything we know about work has changed
  • The need to rethink how we approach employee retention
  • The value of staying connected with employees
  • The right approach to flexibility
  • How being intentional avoids employee resentment
  • The role of meetings and how they can provide value
  • Why middle managers are the MVPs

RESOURCES FROM THIS EPISODE:

  • Erica’s website
  • Erica’s book - The Retention Revolution: 7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company
  • Five Ways to Embrace Your Humanity in the Age of AI
  • Erica on LinkedIn

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