The Rideshare Guy Podcast

Harry Campbell
  • 4.7 (256)
  • EDUCATION
The Rideshare Guy Podcast

A podcast covering the rideshare and mobility industry. Interviews with start-up founders, CEOs, academics, gig workers and more!

  1. APR 30

    RSG264: Should Lyft drivers be worried about Autonomous Vehicles?

    In this episode, Harry speaks with Jeremy Bird, the Executive Vice President of Driver Experience at Lyft. They discuss Jeremy's role and responsibilities, including his focus on autonomous vehicles (AV) and their integration into Lyft’s services. Jeremy emphasizes the importance of having an open and honest conversation about the impact of AVs on human drivers, highlighting the potential for a hybrid future where both AVs and human-driven cars coexist. He mentions Lyft's upcoming partnership with May Mobility to introduce AVs on the platform and stresses the need for economic mobility and support for drivers. The conversation also covers Lyft’s commitment to driver earnings, transparency, and new initiatives like an enhanced rewards program and opportunities for drivers to advance or transition in their careers. Jeremy asserts that while AVs may bring changes, the goal is to grow the overall market and improve the driver and rider experience. 00:30 Intros 2:13 What is Lyft’s main focus right now? 5:00 Should drivers be worried about AVs? 7:07 What has Waymo’s growth been like? 10:04 How will Lyft assist drivers with the rise of AVs? 13:15 Will humans be an option in the future? 17:40 Are humans in competition with AVs? 25:06 Will drivers earn less money because of AVs? 29:29 Will driving for Lyft get better or worse in the future? 31:20 What is causing Lyft’s success? 34:53 How does Lyft compare with Uber? 38:48 Where to find Jeremy https://www.lyft.com/ https://www.linkedin.com/in/jeremy-bird-6a03aa11/ https://x.com/jeremybird

    41 min

  2. 11/06/2024

    RSG 263: Justin Pappan on Renting a Fleet of Teslas! (EV Access)

    In this episode, Harry speaks with Justin Pappan, founder of EV Access, who discusses the inception and growth of his electric vehicle rental service based in Phoenix, Arizona. Three years since its founding, EV Access caters to both visitors and Uber drivers, offering flexible rental options and a focus on customer service. The conversation covers Justin's experiences as a Tesla owner, the operational challenges and strategies of managing an EV fleet, and the company’s future plans, including preparation for autonomous vehicle integration. Justin also delves into the insurance and financial aspects of fleet management, the advantages of Tesla's technology in tracking and maintenance, and innovative marketing tactics. Lastly, he touches on the potential for partnerships and the importance of being prepared for the shift to driverless vehicles. EV Access: https://evaccess.io/ Justin Pappan's LinkedIn: https://www.linkedin.com/in/justin-pappan/ 00:30 Introduction to Justin Pappan and EV Access 00:51 Personal Connection and Tesla Experience 01:40 Challenges and Solutions in EV Rentals 02:34 Business Model and Future Plans 03:42 Fleet Details and Market Strategies 06:27 Operational Insights and Customer Education 17:25 Financial Strategies and Vehicle Partnerships 24:47 Advice and Industry Insights 26:18 The Challenges of Creating Authentic Content 26:45 The Value of Real-World Experience in Online Courses 29:06 Navigating the Car Rental Market 30:45 Effective Marketing Tactics for Fleet Owners 33:51 The Importance of Diversifying Platforms 41:17 Tools and Strategies for Fleet Management 42:21 Insurance Challenges in the Ride-Share Industry 45:57 Preparing for an Autonomous Vehicle Future 50:06 Conclusion and Contact Information Listen to these podcasts mentioned in the show: RSG261: EV Fleet Charging With Bluedot - Martin Hamedani: https://directory.libsyn.com/episode/index/show/therideshareguy/id/32888257 RSG139: Ed Walker on Managing Insurance for Shared Mobility Operators: https://directory.libsyn.com/episode/index/show/therideshareguy/id/15512057

    51 min

  3. 09/11/2024

    RSG262: Finding and Hiring Rideshare and Delivery Drivers With GetScale

    In this episode, Harry interviews Garrett Wood, the founder and CEO of GetScale. Garrett discusses how GetScale uses one-on-one conversations combined with proprietary data and technology to recruit and motivate individuals for gig economy roles. He shares his extensive experience from his time at Uber, where he helped build and scale the first driver recruiting team. The conversation delves into the challenges and strategies of driver acquisition, onboarding, and conversion, including the importance of motivation and real conversations. Garrett also covers the operational details of GetScale's services and how they enhance recruitment processes for large gig economy businesses. Garrett’s LinkedIn: https://www.linkedin.com/in/garrettscottwood/ https://www.linkedin.com/company/get-scale/ https://www.getscale.com/ 00:32 Introduction to Garrett Wood and GetScale 02:51 Garrett's Journey at Uber 05:06 Challenges and Strategies in Driver Recruitment 07:43 The Role of Motivation in Driver Conversion 12:50 GetScale's Approach to Recruitment 19:42 Tactical Insights for Gig Economy Companies 34:05 Conclusion and Final Thoughts

    41 min

  4. 09/04/2024

    RSG261 EV Fleet Charging With Bluedot - Martin Hamedani

    In this episode, Harry interviews Martin Hamadani, Vice President of Partnerships at Blue Dot. Martin discusses his role in leading the commercial and growth efforts for Blue Dot's B2B fleet business, highlighting his extensive experience in scaling startups and business development. They delve into Blue Dot’s solutions for public and home charging for EV fleets, focusing on the integration of various public chargers into a single platform for ease of use. Martin also explains Blue Dot’s value propositions for corporate fleets, gig drivers, and rental companies, emphasizing the importance of a unified EV charging experience. Topics include the benefits and challenges of EV adoption, the impact of Tesla's supercharging network, and strategies for fleet management. Martin concludes by sharing insights on the company's engagement at trade shows and future plans. 00:32 Introduction to Martin Hamadani and Blue Dot 01:14 The Evolution of Blue Dot's EV Solutions 03:53 Addressing Public Charging Challenges 06:34 Home Charging Solutions for Fleets 9:22 EV Charging for Rideshare Drivers 17:06 Tesla vs. Non-Tesla EVs in Fleets 22:33 Charging Flexibility and Costs 24:21 Fleet Owners and Corporate Partnerships 26:47 Exploring Car Sharing and Rentals 36:18 Challenges and Best Practices for Fleet EV Adoption 40:50 Conclusion and Contact Information Martin’s LinkedIn: https://www.linkedin.com/in/martinhamedani/

    44 min

  5. 08/21/2024

    RSG260 - Blind Rideshare Passenger Shares Her Riding Experience

    In this episode Harry speaks with Kathryn Webster. Kathryn is an associate at KKR, a global investment firm investing across private markets in every asset class all over the world. She is also the founder of Together Achieving Dreams Foundation, bridging the gap between potential and possibility for the blind and low vision. 0:00 Intros 3:48 How should riders refer to blind passengers? 5:33 What is it like calling a ride as a blind person? 12:09 How should service animals be referred to? 16:58 What questions can you ask regarding service dogs? 22:37 What should a driver do if they are scared of dogs? 28:11 What does Kathryn think of fake service dogs? Links/references from the show: Kathryn’s LinkedIn: https://www.linkedin.com/in/kathryncornellwebster/ Lyft’s Anti-Discrimination Policies: https://help.lyft.com/hc/en-us/all/articles/115012923767-Anti-Discrimination-Policies Lyft’s Service Animal Policy: https://help.lyft.com/hc/en-us/all/articles/115013080048-Service-animal-policy Downloadable Policy Copy Service Animal FAQ and Policy: https://assets.ctfassets.net/ecaxsf5u3xse/37rxua7DcxdyiAPFyVNN2s/3acbe37181e66fe3744f98ef1d3853c2/Service_Animal_Policy.pdf 3-Minute How-To Service Animals: https://www.youtube.com/watch?v=SppA9cmanfY Service Animal Hotline: 1-844-554-1297 for direct phone support

    35 min

  6. 08/07/2024

    RSG259: Breaking Down GetAround and Hyrecar's Vehicle Rental Programs

    In this episode Harry speaks with Maria. Maria is the VP/MG of Gig at Getaround, the world's leading connected carsharing platform, on a mission toward empowering people to carshare everywhere. Maria’s LinkedIn: https://www.linkedin.com/in/maria-briskman-ba7802138/ 0:00 1:30 What is the joint between Getaround and HyreCar? 7:49 How can this partnership benefit drivers? 10:11 What markets is this available in? 14:57 What has Maria observed about successful drivers? 21:00 What’s it like to be a renter or an owner? 23:40 What are some new things coming? 27:00 Are renters or owners more in demand?

    29 min

  7. 07/17/2024

    RSG258: Rideshare In The AIR With Nikhil Goel From Archer

    In this episode Harry speaks with Nikhil Goel. Nikhil is the Chief Commercial Officer of Archer. Archer is designing and developing electric vertical takeoff and landing aircraft for use in urban air mobility networks. Archer’s mission is to unlock the skies, freeing everyone to reimagine how they move and spend time. Nikhil is also the co-founder of Uber Elevate, which will bring aerial rideshare to a large scale. 0:00 Intros 4:40 What was the inflection point for aerial rideshare? 11:10 What is the main advantage for aerial travel? 19:45 How can the price be reduced? 23:00 How far away is mass adoption? 31:55 What are some of the challenges? 34:40 Will aerial rideshare benefit everyone? Links: Nikhil’s LinkedIn: https://www.linkedin.com/in/ngoel1/ Archer: www.archer.com Uber Elevate: https://www.uber.com/us/en/elevate/vision/

    40 min

  8. 05/31/2024

    RSG257: Rideshare Insider’s Take on Didi, Uber and InDrive in Latin America

    In this episode Harry speaks with Jose Carlos Aguilar. Jose is the Director of Operations at MI NAVE. MI NAVE has the best vehicles to work with all Mobility Apps such as DiDi, UBER, Cabify and many more. MI NAVE: https://www.nave.mx/ Jose Carlos - Director of Operations at MI NAVE Linked In: https://www.linkedin.com/in/josecarlosaguilarb/   0:00 Intros 2:30 What is rideshare like outside the US? 6:25 Why is Latin America exciting for Uber? 10:00 How do take rates compare? 13:15 How is it different for drivers? 21:10 Why is Brazil a good market? 23:49 How does InDrive fit into the market? 26:51 How does a cash economy affect the industry? 30:50 How does the negotiation model work? 37:37 What does Jose think of regulations?

    41 min
See All (96)

4.7
out of 5
256 Ratings

About

A podcast covering the rideshare and mobility industry. Interviews with start-up founders, CEOs, academics, gig workers and more!

Information

You Might Also Like

To listen to explicit episodes, sign in.

Stay up to date with this show

Sign in or sign up to follow shows, save episodes, and get the latest updates.
Select a country or region

Africa, Middle East, and India

Asia Pacific

Europe

Latin America and the Caribbean

The United States and Canada