S2:E17 - "Hello? Is this thing on? – An interview with Randall Hawkins about the importance of clear reliable communication between EMS and the hospital." Recorded January 11, 2021

In this episode, we sit down with Randall Hawkins, the National Sales Director of GD.  Randall is here to discuss the importance of reliable, clear communication between EMS and the hospital.  Specifically, we’ll compare and contrast traditional EMS communication technology and tools versus the new mobile tele-health tech that has been becoming more popular and affordable over the last 5-10 years.  Then, we’ll discuss how the OCMCA is leveling up their game by introducing a new mobile tele-health platform by way of their brand-new Electronic Communications Special Study, or eComs for short. 

Communication technology has come a long way and it’s only getting better, cheaper and more reliable.  Instead of trying to stick to traditional communication tech, the OCMCA is testing out the use a telemedicine application called e-Bridge.  This application offers several features including live video streaming and voice and text communication. It is also capable of EMS tracking with live ETA, and specialized burn, STEMI, stroke, sepsis, and trauma functions. They can even customize pretty much any type of alert notification you can think of.  GD’s e-Bridge also offers seamless integration into CAREpoint, which is used by many hospitals throughout the nation. 

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