51 min
S2: E4 SHARPEN - The CX Experience Cloudlinx: The CX Experience
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- Technology
In this episode the team at Cloudlinx have invited Ritch Caudill and Ric Kosiba from Sharpen with discuss ways in which their platform assists in improving your agents / enablers to better serve your clients. We will discuss how simply showing enablers their numbers in real time will motivate them more than any gamification platform can. We always love to have providers on the platform that have a fresh perspective on CX methods and the team at Sharpen has a few unique ideas that are worth hearing out.
In this episode the team at Cloudlinx have invited Ritch Caudill and Ric Kosiba from Sharpen with discuss ways in which their platform assists in improving your agents / enablers to better serve your clients. We will discuss how simply showing enablers their numbers in real time will motivate them more than any gamification platform can. We always love to have providers on the platform that have a fresh perspective on CX methods and the team at Sharpen has a few unique ideas that are worth hearing out.
51 min