Customer Growth Sessions

Intergrowth
  • 5.0 (5)
  • MARKETING
  • UPDATED BIWEEKLY

Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.

  1. 5D AGO

    S2 EP34: Timing a Business Exit + Finding the Right Business Partners with Scott Bailey from Path Projects

    In this episode of Customer Growth Sessions, Pat Ahern interviews Scott Bailey, CEO and co-founder of Path Projects. Scott discusses his journey in the trail running apparel industry, his previous ventures, and key lessons learned about business planning, partnership, and successful exits. He emphasizes the importance of having complementary skill sets among partners, staying focused on successful products, and strategically planning for long-term growth. Discover high-performance gear from PATH Projects—visit their website, and follow them on YouTube and Instagram for the latest updates. Pat mentioned this episode as a similar listen: “Leather and Leadership” with Dave Munson. Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

    36 min

  2. SEP 3

    S2 EP33: Pivoting When Your Main Growth Channel Shuts Down with LeiLani Kopp from Sweet LeiLani Cosmetics

    In this episode, Pat interviews LeiLani Kopp, founder and formulator of Sweet LeiLani Cosmetics—a clean, plant-based, vegan, and cruelty-free beauty brand. LeiLani shares her journey from working in film and TV to starting her own cosmetics company, inspired by her pro bono work with cancer, burn, and trauma patients. She discusses the challenges of pivoting her business from retail to e-commerce during the COVID-19 pandemic, the importance of adaptability, and her mission to redefine beauty with a holistic approach. Check out Sweet LeiLani Cosmetics on Instagram, Facebook, and TikTok for beauty tips, product updates, and behind-the-scenes content. Connect with LeiLani on LinkedIn to learn more about her journey and mission! Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team. Special Offer: Get 20% off your order at sweetleilani.com with code PLANTPOWERED (all caps) at checkout.

    20 min

  3. AUG 27

    S2 EP32: Buying and Scaling Schuil Coffee Successfully with Tim Volkema

    In this episode of Customer Growth Sessions, Tim Volkema, CEO of Schuil Coffee, shares how he acquired and scaled a specialty coffee business. He breaks down key growth strategies—spotting acquisition opportunities, scaling a team from 15 to 55, and auditing your own business for hidden potential. Tim also explores the impact of launching e-commerce and keeping margins strong to drive profitability.   Be sure to check out Schuil Coffee and give them a follow on Facebook and Instagram to stay updated on their latest offerings and coffee insights. Resources Mentioned by Tim: Traction by Gino Wickman - A powerful guide to building a strong, scalable business using the Entrepreneurial Operating System (EOS). Joven Coffee -Supporting the next generation of coffee farmers with ethically sourced beans from around the world. Brew Sparrows – Discover a thoughtful blend of coffee culture and intentional living through curated brews and lifestyle content.   Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

    27 min

  4. AUG 20

    S2 EP31: How to Scale Output Without Raising Costs with Davina Kaonohi from Element Apothec

    In this episode of Customer Growth Sessions, Davina Kaonohi, CEO and co-founder of Element Apothec, shares the story behind her health and wellness brand. She discusses strategies for business growth, including the importance of building a strong advisory network, creating impactful internship programs, and leveraging AI to enhance efficiency. Davina offers practical advice for entrepreneurs looking to scale their businesses effectively. Davina shared this resource: Founder Institute FAST Agreement Template — a standardized template for early-stage startup advisor agreements. It's a great tool for clearly defining advisor roles, equity, and expectations. Davina introduces her AI venture, PopTech Studio, for brand voice and SEO. Be sure to check out  Element Apothec  and give them a follow on Instagram, TikTok, and Facebook to stay updated on their latest products and wellness tips. Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

    42 min

  5. AUG 13

    S2 EP30: Getting Comfortable with "No" in Ecommerce B2B Partnerships with Kate Cervini from 100mL

    In this episode of Customer Growth Sessions, Pat sits down with Kate Cervini, Founder and CEO of 100ml. Kate shares how her brand delivers skincare and wellness products designed for travelers, and walks us through her journey of building partnerships with boutique hotels. She offers valuable insights into effective cold outreach, the power of persistence, and the importance of adapting to feedback. Kate also provides practical advice for aspiring entrepreneurs, emphasizing the value of testing, learning, and growing through every experience.   Check out 100ml for the latest updates, and be sure to follow them on TikTok and Instagram for more content and behind-the-scenes insights. Kate uses Snov.io as a go-to tool for email discovery. For more on approachable A/B testing, check out this episode of the Paire Podcast: Listen on Spotify. Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

    36 min

  6. AUG 6

    S2 EP29: Building the Perception of a $50mm Business Through Brand with Meghan Martin from Funk It Wellness

    In this episode of Customer Growth Sessions, Meghan Martin, Brand Director at Funk It Wellness, discusses the company's focus on women's hormone health through food-based supplements. She shares insights on creating a strong brand strategy, visual identity, and credibility. Meghan also talks about the balance between education and engagement in their content approach and offers advice on DIY branding and when to hire experts. Get to know Funk It Wellness and connect with Meghan on LinkedIn to follow her journey. Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

    24 min

  7. JUL 30

    S2 EP28: Marketing Attribution and the Marketing Metrics You Need to Know with Derek Rasmussen from Outdoor Vitals

    In this episode, Pat interviews Derek Rasmussen, Marketing Director at Outdoor Vitals. Derek dives into what most brands get wrong about marketing budgets, how to attribute revenue across multiple marketing channels, and the crucial financials you need to know to succeed in marketing. He shares Outdoor Vitals' journey from Amazon reliance, their use of Triple Whale for attribution, and their unique Live Ultralight Membership program. Visit Outdoor Vitals for their latest gear and updates. Also, make sure to follow their YouTube channel and connect with them on Instagram, TikTok, and Facebook for more content! Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

    43 min

  8. JUL 23

    S2 EP27: Business Partnerships and Lessons from Failed Businesses with Vipul Lakhi from My Trio Rings

    In this episode, Pat interviews Vipul Lakhi, the founder of My Trio Rings. Vipul discusses his unique jewelry brand, previous business ventures, the importance of choosing the right partners, and balancing work with personal life. He shares insights on making strategic decisions, tackling founder burnout, and achieving business growth. Check out My Trio Rings to see their latest styles and updates.  Enjoyed the episode? Don't forget to subscribe to be the first to hear about future episodes. Interested in seeing how Intergrowth could help you grow your business? Head over to intergrowth.com/cgs to book a complimentary strategy session with our team.

    39 min
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5
out of 5
5 Ratings

About

Welcome to Customer Growth Sessions, presented by Intergrowth. Join host Pat Ahern, Managing Partner at Intergrowth, as we discuss techniques to build and scale systems that boost profitability for up-and-coming ecommerce businesses.

Information

  • Creator
    Intergrowth
  • Years Active
    2023 - 2025
  • Episodes
    69
  • Rating
    Clean
  • Copyright
    © Intergrowth
  • Show Website
    Customer Growth Sessions