The Air Conditioning Podcast

Brad & Shane Rawson
The Air Conditioning Podcast

We discuss all things Air Conditioning. The Hot topics and the Cold hard facts! Welcome to the Air Conditioning Podcast! First things first, we are by no means professional broadcasters (amateur at best in fact) and podcasting is a first for us so please excuse us for any clumsy technique :) This podcast is intended for general information only and will hopefully deliver unbiased content for the benefit of not only consumers looking to purchase or seeking general information about air conditioning, but also those working within the field of air conditioning. We don't profess to have all the answers to this industry so figured it would be a great opportunity to interview experts in the industry to get their insights. We hope the content in this podcast is of benefit and cheers for listening!

  1. 2021/10/21

    S2. Episode 49 - The Air Conditioning Podcast | Tom Slade | Virtual Trade Assistant

    Hey guys and welcome to Episode 49 of The Air Conditioning Podcast!  In this episode we diverted slightly outside the realms of HVAC to bring you a Plumber!!??  Why you ask?  Well that’s not the reason we invited him on the Show. Nor is it because he owns and operates two successful plumbing businesses (one of which won a Telstra Business Award in2019), nor was it because he is also Chairman of Master Plumbers Australia and President of ACT Master Plumbers! Nope, we invited Tom Martin onto the Show because of his other business which is Virtual Trade Assistant. Tom speaks frankly about how a VA can help us with our business in giving us back our precious time by outsourcing many of our day to day tasks. We were left wanting to know more and will be speaking to Tom further ourselves about potential VA’s for our own business. (Psst! Make sure you listen until then end of the episode for a rather big announcement!) Hope you enjoy the episode and here’s just a smidge of what we covered….. Take us back to the start.  How did all this come about? (4:15) How do you source the ideal VA? (7:10) What are some of the main benefits of outsourcing tasks? (11:00) How much of our business should we be outsourcing? (12:50) How do you measure their performance? (14:30) Do you have the opportunity to listen in on calls for the purpose of coaching and quality assurance? (16:00) Can you briefly run us through the initial consultation and how you implement a VA to a business? (17:35) If a VA is working with multiple business’s does that pose any issues? (22:40) With the time differences and various religious holidays etc, how do we ensure that the VA is working the hours we need them to and does someone else step into their role in their absence? (25:30) And honestly, there is so much more ground we covered in this episode and highly suggest you check it out because having a VA in your business, might just gift you some of your time back again.  More time to work on your business instead of in it. To reach out to Tom and the team at Virtual Trade Assistant, head over to virtualtradeassistant.com.au or send an email to info@virtualtradeassistant.com.au or even call Tom on 02 6100 1798. Until the next (and final) Episode guys, Catcha!

    1 小時 6 分鐘
  2. 2021/09/24

    S2. Episode 48 - The Air Conditioning Podcast | Gene Slade | Lead Ninja Sales

    Hey guys! In this episode of The Air Conditioning Podcast we very fortunate to have chatted with Florida based CEO of Lead Ninja Sales Training & Marketing, Gene Slade. Now living Down Under, you may not have heard of Gene (yet), but this dude is a gun when it comes to helping Service Techs and Business Owners Double Their Sales, Income And Profits across the USA.  With an extremely impressive back story, Gene’s massive enthusiasm, passion for the industry and obsession in helping others, we’re sure you’ll find him as infectious as we did. Here’s just a sniff of stuff we unpacked…… Tell us more about the Gene Slade story by taking us back to the beginning about how you got started and where? (1:30) How much coin is a tech leaving on the table when they carry out a straight service or maintenance visit? (7:30) What questions to ask in order to increase your ticket value (9:30) Talking tech with the client and using industry jargon to impress the client with your extensive level of knowledge……is it really helpful? (11:05) What’s the missing ingredient between a tech who goes carry’s out a service without adding value and increasing their ticket value, compared with the tech who adds value for the client, but also increases their ticket and increases their profits? (13:30) Should technicians be paid by the hour or should the be paid by commissions and incentives? (18:00) Is maintenance servicing, just maintenance? (23:15) What’s your favourite “Grant Cardone” close when it comes to overcoming a client objection? (32:00) For anyone currently in lockdown and unable to go out and work, what should they be doing right now to help their business? (36:00) And guys believe me when I say that is just a snippet of the gold nuggets Gene rips out in this episode.  We hope you enjoy it as much as we enjoyed bringing it to you. If you’d like to learn more about Gene Slade, Lead Ninja Sales Training and the great stuff they’re doing, you can visit leadninjavt.com, or just Google his name, you’ll find him no problem. Thanks for listening people and for your support, we love ya work!

    56 分鐘
  3. 2021/09/10

    S2. Episode 47 - The Air Conditioning Podcast | Ray Pinto | Pinto Air Conditioning Services

    Howdy guys & gals and welcome to Episode 48 of The Air Conditioning Podcast! In this episode, we chatted with NSW based business owner Ray Pinto of Pinto Air Conditioning services. Ray spoke candidly about how and why he started his own air conditioning business, his day to day, how COVID affected his business and where he sees his business heading in the coming years. Here’s a sneak peak of what we chatted about: What sort of work are you doing right now in light of Lockdown? (3:00) What sort of work can you do, and can’t you do with restrictions in place? (3:15) Take us back to the start, how did you get into the industry and how where did you start? (4:15) What you say that going out on your own was a good move? (7:30) Do you think you are working longer or shorter hours working in your own business? (8:00) Do you have an Accountant/Bookkeeper to help you with your accounting and paperwork? (8:30) How do you go with your paperwork?  Are you diligent with it? (9:00) Are you doing mostly Residential or do you work with Commercial clients as well? (10:30) Do you use a manual paperwork system, or do you use an online CRM? (12:00) Is it just yourself in your business or do you have other employees? (14:30) How do manage your customer acquisition? (17:45) Are you looking to take on any apprentices at any stage? (18:30) And that’s just a sniff of the stuff we covered… If you’d like to learn more about Pinto Air Conditioning Services, you can check Ray’s business out on Facebook here. So we hope you enjoy the episode and hope you enjoy your weekend.  Stay safe, stay strong and get vaccinated so we can meet down the pub for a beer as soon as possible!! Until the next episode guys…catcha!

    44 分鐘
  4. 2021/08/05

    S2. Episode 45 - The Air Conditioning Podcast | Scott Kenny | Airmaster Australia

    Howdy guys, hope you’re all safe and well in these uncertain times. In this episode of The Air Conditioning Podcast, we chatted with Scott Kenny who is a Refrigeration tech working for Airmaster Australia. Airmaster is an award-winning building services company, providing HVAC&R Management, smart building solutions and fire services across Australia, New Zealand and South-East Asia. Here’s a taste of what we discussed… Can you start by telling us a bit more about how you got into the trade and Airmaster? (2:00) How long have you been working with Airmaster? (6:00) How long has Airmaster been in business? (6:45) Airmaster is innovative with their technology and data acquisition, can you unpack this a bit further? (9:30) Looking at some Plant Rooms and the sheer size of them, you would imagine that there would be concerns around energy consumption? (13:30) Sounds as though you have a considerable amount of variation in your role? (19:30) Do you think the Airports etc are moving more towards VRV/VRF Systems? (23:00) Has it ever crossed your mind about shifting from Commercial to Residential? (32:00) Airmaster covers a lot of markets, are there any that you would be interested in moving into? (34:00) And that’s just a sniff…. If you like the Refrigeration nitty gritty, we reckon you’ll enjoy this chat. We’d like to personally thank Scott for joining us on the show and sharing his experience and knowledge. If you’d like to reach out to Airmaster Australia, you can visit their website at https://www.airmaster.com.au/ or Scott personally at skenny81 (on insta) But until the next episode guys…stay safe and don’t do anything Brad wouldn’t do…well…just be safe.

    53 分鐘
  5. 2021/07/15

    S2. Episode 44 - The Air Conditioning Podcast | David & Oscar Cardenas | All Climate Solutions

    Hi guys, in Episode 44 of The Air Conditioning Podcast, were joined by David and Oscar Cardenas from All Climate Solutions, a family owned and operated business out of Mulgrave in Victoria, Australia.  From humble beginnings in 2011 to a team 25 staff members strong, they continue to grow from strength to strength covering all aspects of air conditioning and refrigeration in sales and service for Residential and Commercial clientele.  Here’s a snip of what we chatted about…. How did your company start and where are you at now? (3:30) With a team that large, how do you go managing your staff? (4:30) Do you have a staff member that overseas your staff or do you manage them yourselves? (6:00) Was your growth a gradual process or did you see a definite surge? (6:50) What would you put the rapid growth down to? (8:00) With the growth of the business, did this mean that you needed to consider systemising your business? (8:50) What’s your mix of Residential and Commercial work and do refrigeration as well? (11:00) Do you employ your own duct installers, electricians etc or do you use subbies? (12:00) How do you ensure your quality control? (13:40)     What are you using in the way of technology? (14:25) How do you market your business? (19:15) Out of the multiple ways you market your business, what gives you the best return on your investment? (20:45) And that’s just scratching the surface…. We’d like to sincerely thank David and Oscar for joining us on the show today and wish them continued success with their business. If you’d like to get in touch with the guys and their team at All Climate Solutions, you can visit their website at https://www.allclimatesolutions.net.au/ or contact them at 03 9561 0220. But until the next episode folks…catcha!

    56 分鐘
  6. 2021/07/02

    S2. Episode 43 - The Air Conditioning Podcast | Craig Staley | HG Site Design

    Howdy folks!  In this episode of The Air Conditioning Podcast, we were joined by Craig Staley of HG Site Designs.  Based in Omaha, Nebraska in good ol’ US of A, Craig and his team specialise in Small to Medium sized Businesses who are looking to scale their business without spending massive hours of their own time and dollars.  Craig and his team consider themselves to be long term strategic partners to help you grow and improve your business. There is so much to cover in the area of marketing, specifically, Google Ads, Google My Business, SEO and Reviews, and as usual we unfortunately ran well short of time but tried to cram as many gold nuggets in as we could in the time we had with him.  We hope you find the episode helpful! Here’s a tad of what we covered….. Can you tell us more about your company and how you help businesses? (7:00) Once you have a website, how do you drive traffic to it? (10:00) Craig talks about Google My Business…what is it, why it’s important and where does it appear on Google? (10:30) Why are Google Reviews important and is it better to have a high star rating with few reviews or lesser star rating with a larger volume of ratings? (12:30) What’s the best way to acquire client Google Reviews? (15:35) Is it ok to respond to Negative Reviews? (21:00) Is it more important to have a Google My Business page than to have a website? And for anyone just starting out in business with a limited budget, what advice would you offer? (23:45)          For anyone who might already have an online presence and are looking to grow their business, what advice could you offer to assist with growth?  (26:10) Do you think it’s a good idea to outsource your marketing and social media or should we be doing it ourselves? (29:00) And there was plenty more goodies in there…. We’d like to thank Craig for joining on the show and hope that you find it helpful with your marketing of your business. If you’d like to reach out to Craig,  you can find him at craig@hgsitedesign.com or as Craig mentioned he has some free work sheets and videos to help set up your Google My Business page at www.hgsitedesign.com/gmb.  Also, don’t forget to check out his podcast: https://podcasts.apple.com/us/podcast/the-small-business-school/id1510776072 But until the next time guys…bye for now!

    48 分鐘

簡介

We discuss all things Air Conditioning. The Hot topics and the Cold hard facts! Welcome to the Air Conditioning Podcast! First things first, we are by no means professional broadcasters (amateur at best in fact) and podcasting is a first for us so please excuse us for any clumsy technique :) This podcast is intended for general information only and will hopefully deliver unbiased content for the benefit of not only consumers looking to purchase or seeking general information about air conditioning, but also those working within the field of air conditioning. We don't profess to have all the answers to this industry so figured it would be a great opportunity to interview experts in the industry to get their insights. We hope the content in this podcast is of benefit and cheers for listening!

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