S3E4 | How do we plan SkyTrain service for events and track maintenance?

"My name is Taylor!" It's been a long time coming as Taylor Swift's Eras Tour comes to Vancouver in December. How does SkyTrain plan extra service on the Expo and Millennium Lines for large events like this? What about when there's single tracking or shuttle trains for track maintenance? Explaining it all is Ian Fisher, manager of operations planning for SkyTrain.