S3E5 | How we're helping newcomers learn to use the transit system

“Transportation might only be a small part of everyday, but it is that part that makes everything else possible.” Those are the astute words of Chris Chan, manager of travel training at TransLink. Chris shares his challenges learning how to use transit as a newcomer and how that informs his mission to ensure new riders are setup for success as part of fostering a transit system that is welcoming to all ages and abilities.