Fintech Takes

Alex Johnson
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Fintech Takes

Fintech moves fast. But here at Fintech Takes, Alex Johnson and his rotating panel of guests move faster so that you can stay on top of the latest and greatest news in the industry without breaking a sweat.  Welcome to Fintech Takes—the place where fintech’s biggest nerds come to sit back, relax, and completely geek out. Join Alex and a lineup of fintech’s brightest minds as they dissect what’s happening in fintech and banking.  Each week, Alex and his guests recap the most interesting developments in fintech and explore the industry’s most pressing questions, diving headfirst into the intricate workings of some of the industry’s most ground-breaking business models and unpacking the emerging players that promise to shape fintech’s future. From riveting conversations with fintech’s most relevant operators to comprehensive recaps of the month's most compelling news stories and in-depth analyses of the latest regulatory developments, Fintech Takes is your one-stop-shop for navigating the fintech universe. Subscribe now to join fintech’s nerdiest podcast around!

  1. -2 J

    S9 E8: Special Solo Recap on Deregulation, Marqeta, and Crypto’s Paradox

    Welcome to Fintech Takes, the podcast breaking down the latest in fintech news and trends. I'm Alex Johnson, your self-proclaimed Fintech nerd and creator of the Fintech Takes newsletter. We’re shaking up our regular schedule with a special solo episode of my 𝗙𝗶𝗻𝘁𝗲𝗰𝗵 𝗢𝗳𝗳𝗶𝗰𝗲 𝗛𝗼𝘂𝗿𝘀. What’s that, you ask? It’s my monthly hangout with fellow fintech nerds where we unpack the latest industry news, field audience questions, and have a candid chat. If you haven’t joined one yet, mark your calendar for December! Now, let’s dive in. First up: The Election. While I’m staying out of politics, I’m exploring what Trump’s reelection could mean for fintech. Deregulation is on the horizon, and early shifts in financial services are already happening. But will this “Amish rumspringer” in finance trigger another speculative frenzy? Is deregulation the right answer, or could it lead to long-term consumer challenges? Next: Marqeta. The card issuer processor’s stock plummeted 30% after Q3 earnings. Big clients are bringing program management in-house, signaling a major shift. As regulatory scrutiny rises, the old model where Visa and Mastercard acted as quasi-regulators may crumble. For intermediaries like Marqeta, it’s adapt or lose key revenue. Then, FDIC’s new report on financial inclusion: progress is being made, but many Americans are still left out of traditional banking. Can fintech close the gap, or is the system too rigid to change? Finally, crypto remains a paradox. New FDIC data shows it’s mostly for wealthy, young, banked investors—not the empowerment tool many promised, contrary to what Coinbase et al would have us believe. Is crypto reshaping financial services, or actually deepening divides?  Tune in to find out. 00:02:32 - The “Amish Rumspringa” of finance begins 00:29:13 - Marqeta and the canary in the coal mine 00:36:20 - The unbanked and underbanked  00:48:17 - Crypto’s paradox Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

    55 min

  2. -3 J

    Fintech in 2025: Where the Industry Goes Next - The Optimists' Case for Fintech in 2025

    Alright, folks—let’s ditch the doom and gloom.  In this episode, recorded live from Money 2020 with the CEO of Marqeta, Simon Khalaf, we’re breaking down why there’s actually plenty to be optimistic about in the world of fintech as we head into 2025. Regulators catching up to fintech might seem like a buzzkill, but here’s the twist: it’s a sign the industry has finally made it.  We dive deep into why regulatory clarity, infrastructure upgrades, and smart AI adoption are setting the stage for the next wave of fintech innovation.  Plus, Simon shares why now is the perfect time to align incentives and leverage tech for sustainable growth. If you’re tired of all the negativity around fintech’s future, tune in for a refreshing take on why the best is yet to come. Transform your business with Marqeta's modern card issuing platform. Our open API platform allows businesses to instantly issue cards and process payments. Integrate end to end credit and payment solutions into your business processes using our modern card issuing platform. Learn more at marqueta.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page.   Follow Simon: LinkedIn: https://www.linkedin.com/in/simonkhalaf/ Twitter: https://x.com/simonkhalaf   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

    35 min

  3. 13 NOV.

    S9 E7: Bank Nerd Corner: CFPB, All Day, Every Day

    Recording the day after the election, vibes are strange, and the future’s a question mark—but fintech regulation? Still full steam ahead. This week on Bank Nerd Corner, Kiah and Alex welcome special guest Evan Weinberger, Bloomberg Law’s banking and fintech regulatory correspondent, to break down the latest from the CFPB. Together, they dig into comment letters from banks and fintechs alike (Kiah takes the bank letters; Alex, the fintech ones), shedding light on why traditional banks are pushing for tighter fintech regulations as fintechs like Mercury make their case. Both banks and consumer advocates agree that regulators *can* police fintechs under the Bank Service Company Act, but there’s a catch: the Act is vague, resources are thin, and regulators are swamped. It’s a tug-of-war over control of your deposits.  Not to mention, they tackle recent CFPB orders exposing cracks in fintech-bank partnerships—from Goldman-Apple’s costly fumbles to VyStar’s tech mess with Nimbus.  And to wrap it up, Kiah, Alex, and Evan play "Bank Nerd Draft," sharing their all-time favorite moments in CFPB history. Ah, fintech regulation—here’s lookin’ at you, kid. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Evan: LinkedIn: https://www.linkedin.com/in/evan-weinberger-3746aa4/   Follow Kiah: LinkedIn: https://www.linkedin.com/in/khaslett/ Twitter: https://twitter.com/khaslett   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

    1 h 30 min

  4. 6 NOV.

    S9 E6: Money20/20, 2024: BaaS and Open Banking and AI (Oh My!)

    Welcome to another special Fintech Takes episode.  I’m Alex Johnson, just back from four intense days at Money20/20 in Las Vegas, and here to unpack it all with me is my friend Jason Henrichs, CEO of Alloy Labs and co-host of the Breaking Banks podcast.  In this crossover, we’re breaking down the major topics of Money20/20, 2024 edition. This year, it was all about major topics: bank-fintech partnerships, banking as a service, open banking (1033, anyone?), and, of course, AI. First up, open banking stole the show. Just last week, the CFPB finalized the 1033 rule, igniting some serious debates. I even interviewed Director of the CFPB, Rohit Chopra, on stage, where he tackled the ongoing lawsuit from big banks trying to block the Personal Financial Data Rights Rule (AKA open banking 👋). Meanwhile, the conversations around bank-fintech partnerships, third-party risk management, and BaaS were less dramatic and more…solutions-oriented, circling around setting standards and ensuring that smaller fintech companies have access to bank partnerships. As for AI? Even OpenAI admitted that AI might be overhyped heading into 2025, and the industry is ready for real talk on its utility.  Innovation may headline Money20/20, but this year’s main act? Regulators. Gone are the days when crypto and disruption headlined; in 2024, it’s all about regulatory stakes grounding the industry in today’s…reality—fancy that. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Jason: LinkedIn: https://www.linkedin.com/in/jasonhenrichs/ Breaking Banks podcast: https://podcasts.apple.com/us/podcast/breaking-banks/id641357669

    29 min

  5. 30 OCT.

    S9 E5: The CFPB, Cash + Culture Party Podcast (Live from MX's Money Experience Summit)

    Welcome to a special edition of Fintech Takes, recorded live from MX's Money Experience Summit in beautiful Park City, Utah.  Big shout-out to MX for letting me squeeze in some live podcasting–my favorite thing to do! First up, I chat with Ashwin Vasan, senior advisor at FS Vector, and Kelvin Chen, head of policy at the Consumer Bankers Association—two ex-CFPB experts who help untangle the knots of financial services regulation. We dive into policy talk (recorded before the CFPB's open banking rule dropped), and the messy middle ground of banking and fintech. Plus, we explore how banks are scrambling to stay relevant as embedded finance and BaaS dominate, and why seamless customer experience is the new battleground. Next, I sit down with Jesse Mecham, founder of YNAB, to unpack his philosophy of mindful money management. We chat about how YNAB encourages users to think intentionally about managing their money, challenging the usual fintech rush for speed and convenience that leaves users out of the loop on their own financial decisions. And last but not least, MX founder and freshly returned CEO, Ryan Caldwell, joins to chat about MX’s real secret sauce: its culture. And his passion for culture is contagious. Ryan highlights how leadership, values, and intentional culture is the driver for team dynamics *and* customer outcomes: culture drives results, leadership makes the difference, and in fintech, both are non-negotiable. 00:01:34: Ashwin Vasan, FS Vector + Kelvin Chen, Consumer Bankers Association 00:28:01 Jesse Mecham, YNAB 00:53:45 Ryan Caldwell, MX  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://fsvector.com/ https://consumerbankers.com/ https://www.ynab.com/ https://www.mx.com/

    1 h 19 min

  6. 23 OCT.

    S9 E4: Trust is a Two-way Street

    In this special guest episode, Alex catches up with founder and CEO of Bloom Money, Nina Mohanty, about a pressing yet overlooked issue: first-party fraud.  They kick off by exploring the viral "infinite money glitch" trend on TikTok—yep, it’s first-party fraud, whether people know it, admit it, or not…and it’s on the rise. During the pandemic, neobanks like Chime, PayPal, and Cash App saw explosive growth, but that came with an explosive surge in fraud and disputes, too. In their quest for top-line numbers, many overlooked rising first-party fraud, exploiting gaps like the ACH settlement window. While traditional banks clamped down on this behavior, fintechs allowed it to thrive. This shift in consumer behavior poses major concerns. How do we balance protecting consumers while holding them accountable? What impact does this have on product development, customer communication, and overall trust in fintech?  What does it mean for the wider ecosystem when people are being encouraged to engage in first party fraud?  Tune in for a candid discussion on fraud and its broader implications for financial services. Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com 00:07:29 – Chase ATMs meet the infinite money “glitch” trend  00:20:01 – The explosion of disputed credit card transactions  00:35:31 – Authorized Push Payment (APP) fraud in the UK   00:45:23 – Who bears responsibility: financial services or consumers? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Nina: LinkedIn: https://www.linkedin.com/in/ninamohanty/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson

    1 h 9 min

  7. 16 OCT.

    S9 E3: Not Fintech Investment Advice: Kato, FlowX, Mesa, and Cavela—AI is Devouring Fintech

    Welcome back to Not Fintech Investment Advice, where Simon Taylor and I spotlight new and exciting fintechs.  This time, we're diving into how AI is shaking up customer service, banking, homeownership, and procurement—and where to draw the line. Because knowing when NOT to use AI in financial services? That’s *the* real art. First up: KatoHQ. Their AI-powered voice agents decode customer intent and cut through the IVR hell. No more “Press 1 for misery”—just state your issue, and you're directed to the fix, no shouting required. It’s an idea that could even revolutionize collections by reaching pre-delinquent customers before they spiral. Next up: FlowX.AI, automating digital transformation for banks. Their AI agents streamline workflows and build the infrastructure banks need to compete with fintech disruptors like Nubank. After pouring billions into modernization and cloud migration, FlowX.AI might be the boost banks need to fix unit economics and crank up feature velocity. Then there’s Mesa, targeting homeowners with a credit card that rewards essential payments like mortgages and utilities. It’s like Bilt for homeowners—but can Mesa pull off Bilt’s pandemic-era success without the same tailwinds? Homeownership is our biggest asset, yet there’s no “operating system” to manage it all. And finally, Cavela: slashing procurement costs with AI-driven sourcing and price negotiation, saving businesses 40% on wholesale goods. An AI agent that finds and seals the deal—no human needed? Yes, please! Plus, how do we ensure AI-driven consumer agents serve user interests while enhancing fairness and explainability? Could Australia’s "action initiation" model redefine trust in financial services? Raising the standard of quality for embedded finance infrastructure, Newline™ by Fifth Third is an API platform that enables enterprises to launch and scale payment, card and deposit products directly with Fifth Third Bank.   Learn more at newline53.com 00:02:28 - KatoHQ 00:14:02 - FlowX AI 00:24:33 - Mesa 00:37:58 - Cavela 00:46:21 - Manifesting Fintech Ideas  Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://katohq.com/ https://www.flowx.ai/ https://www.mesamember.com/ https://www.cavela.com/

    56 min

  8. 10 OCT.

    What Customers Want: The AI Concierge Revolution & What’s Next for Fintech CX

    Welcome back to the grand finale of What Customers Want, a limited 4-part series from the Fintech Takes podcast, hosted by me and Corey Besaw, President of APAC and co-founder of Ubiquity. In Episode 4, Corey and I are joined by Aditi Shekar and Mike Forsyth at Zeta, a company that’s building a "multiplayer" financial experience for families, offering adaptable joint banking. Their mission, in other words? Exceptional customer service. We’ve added complexity with each episode, but this time we're diving into the juiciest layer of all: how AI, especially generative AI, is reshaping customer experience and where it’s headed next. Highlights include: Exploring Zeta’s concierge model—a compelling blend of generative AI and human support that dials down customer anxiety. Gone are the frustrating “We’re closed until Monday” moments! Here, AI serves not only as a stand-in, but as your savvy financial coach, ready to unravel transaction data and fine-tune your spending strategy. By leveraging generative AI like ChatGPT, fintechs such as Zeta can handle 30-40% of basic inquiries, freeing human agents to tackle more complex issues. But this balancing act brings challenges; compliance and security are crucial in financial services. How do we find the right mix between constant availability and necessary filtering? The pivotal role data infrastructure plays in this equation. While LLMs excel in the “last mile” of communication, they rely on robust systems for accuracy. Given the exorbitant computational costs of snapshotting an insane number data points per customer, how can organizations ensure effective AI deployment? Imagining a future with micro-models that tailor interactions to individual behaviors. Can AI juggle basic requests while knowing when to tap a human agent? Will generative AI step up as your personal financial coach, or will we hit a plateau like the one Tesla faced with its self-driving promises—remember 2015, when they said fully autonomous cars would hit in...two years? In short, early AI models were a chaotic free-for-all, drawing from the wild west of the internet. Now, we're refining that data for smarter models, but AGI remains an open question. What's clear is that with innovations like GPT driving the bus, fintech is poised for explosive growth. In customer support, cutting-edge tech could be the silver bullet that transforms how customers get what they want in financial services. Enjoyed this series? Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Corey: LinkedIn: https://www.linkedin.com/in/corey-besaw-8004182/ Follow Aditi: LinkedIn: https://www.linkedin.com/in/aditishekar/ Follow Mike: LinkedIn: https://www.linkedin.com/in/mf11/ Learn more about Ubiquity here: https://www.ubiquity.com/

    1 h
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Notes et avis

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À propos

Fintech moves fast. But here at Fintech Takes, Alex Johnson and his rotating panel of guests move faster so that you can stay on top of the latest and greatest news in the industry without breaking a sweat.  Welcome to Fintech Takes—the place where fintech’s biggest nerds come to sit back, relax, and completely geek out. Join Alex and a lineup of fintech’s brightest minds as they dissect what’s happening in fintech and banking.  Each week, Alex and his guests recap the most interesting developments in fintech and explore the industry’s most pressing questions, diving headfirst into the intricate workings of some of the industry’s most ground-breaking business models and unpacking the emerging players that promise to shape fintech’s future. From riveting conversations with fintech’s most relevant operators to comprehensive recaps of the month's most compelling news stories and in-depth analyses of the latest regulatory developments, Fintech Takes is your one-stop-shop for navigating the fintech universe. Subscribe now to join fintech’s nerdiest podcast around!

Informations

  • Création
    Alex Johnson
  • Années d’activité
    2022 - 2024
  • Épisodes
    108
  • Classification
    Contenu explicite
  • Copyright
    © Copyright 2023 Alex Johnson

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