Sapiens Insurance 360

Sapiens
  • 5.0 (2)
  • TECHNOLOGY
  • UPDATED BIWEEKLY
Sapiens Insurance 360

Each month, Sapiens Insurance 360 podcast brings you the latest news, trends, and issues from across the insurance solutions and technology spectrum. From insurtech ecosystems, to in-depth data analytics, to embedded distribution models and more, Sapiens Insurance 360 provides perspectives from our in-house SMEs and industry partners to keep you well informed and a step ahead of the insurance industry curve. Tune in each month for the latest updates to innovate and transform your insurance enterprise.

  1. 3 DAYS AGO

    Tackling Flood Risk: Expert Insights to Protect Your Future

    From biblical times to today, flood risk has been a recurring global problem, projected to surge due to the onset of climate change. Insurers are often called on to resolve post-flooding complexities, such as compensation, servicing, and remediation, but flood mapping and weather modeling technologies can help turn flood planning into flood prevention. Special guest Dr. Andrew Smith, COO & Co-Founder of Fathom, a climate risk intelligence firm recently acquired by Swiss Re, joins host Graham Gordon, Sapiens' Director of Product Strategy, to discuss the challenge of flood risk and its broader impact on communities and economies in our latest podcast.

    19 min

  2. OCT 23

    What’s Happening in Today’s Mortgage Industry?

    Today's mortgage industry is anything but business as usual, with dropping rates, rising applications, and the widespread adoption of AI which is transforming the underwriting process. In this week's podcast, Sapiens' Marketing Director Mark Sidlauskas is joined by Michael Kelleher, Founder of Adopt The Brand LLC and Justin Patterson, Sales Engineer, Sapiens Decision, to explore how new underwriting technology is increasing transparency and efficiency for greater customer experience and market share.

    18 min

  3. OCT 7

    Payments as a Gateway to Modernization

    Anyone who works in insurance knows that the billing and payment experience is a critical touchpoint in the customer journey. Streamlined payment systems that maximize operational efficiency are often the simplest, most effective way of improving policyholders’ overall experience. That said, a next-generation payment system, rather than an entire system overhaul, can provide a quick win by successfully impacting customer retention, operational efficiencies, and time and cost savings. In this week's podcast, Jacqueline Guerrero, Senior Alliance Director at InvoiceCloud, joins Stephanie Lobeck, Product Manager of Sapiens' CoreSuite for Workers’ Compensation solution, for an in-depth discussion on the importance of the customer experience and how the payment experience plays an essential role.

    12 min

  4. SEP 29

    What’s Behind Insurance Consumers’ Purchasing Behavior?

    Most insurance consumers have their own purchasing requirements, preferences, and processes, often based on their generational cohort characteristics. But advanced technologies, particularly AI and predictive analytics that track and influence consumer behavior, can revolutionize the purchasing game. Stuart Hayman, Director of Sapiens’ Insurance practice, joins Amanda Ingram, Sapiens’ P&C Product Strategy & Marketing Manager, to examine what's behind today’s insurance consumers’ purchasing behavior, and how next-generation technology has become vital to attract, influence, and retain consumers for the long term.

    16 min

  5. SEP 15

    Embracing Change: Transforming Insurance Through Customer Feedback

    There's no better way to inform a company's transformation initiatives than through customer feedback, and insurance companies are no different. Insurers who listen to and incorporate customer feedback can drive meaningful change and enhance the customer experience for long-term engagement and sustainable sales growth. Special, return guest Tara Kelly, SPLICE Software President and CEO joins host Janet Sachs, Sapiens’ Senior Marketing Writer, to discuss how customer feedback can serve as the catalyst for transformative change in insurance organizations in our latest podcast.

    13 min

  6. SEP 3

    AI Transformation: Unveiling its Generative Power with Microsoft and OpenAI

    Insurtech has been revolutionized by advancements in AI technology, and in particular, Gen AI, which continues to transform underwriting, customer service, fraud detection, and more. The partnership between market leader Microsoft and groundbreaking AI R&D company, OpenAI, has helped bring innovative Generative AI models to market and supports greater research into how these technologies can benefit business and society. Special guest Ben Haklai, National Technology Officer for Microsoft, joins Sapiens Chief Strategy Officer, Alex Zukerman, to examine this important partnership and how it continues to move Generative AI and its applications forward in our latest podcast.

    16 min

  7. AUG 26

    Innovating for Tomorrow: NAIC's Bond Project

    With the National Association of Insurance Commissioners' (NAIC) bond project well underway, insurers now have clearer guidelines on how to identify and define bonds for greater transparency to inform their accounting and investment strategies. Sapiens' Sharlea Taft, NAIC Liaison, joins Julie Kramer, Sapiens' Vice President of Financial & Compliance, for an in-depth discussion on the NAIC's mulityear bond project and how it will enable better risk management and adaptability to market fluctuations.

    7 min

  8. AUG 12

    Navigating the Gen AI Landscape

    With the proliferation of Generative AI (Gen AI)-applied technologies such as chatbots, ChatGPT, and various cybersecurity tools, it's no surprise that Gen AI has made its way into the insurtech ecosystem. It is now a driving force behind natural language interfaces, decision making, and other innovations that are revolutionizing insurance solutions and cloud technology. Special guest Michael Schwartzman, Sr. Azure Specialist, Core & App Innovation at Microsoft, joins Michael Mirel, Director, Cloud Platform Engineering at Sapiens, to discuss the intricacies of cloud technologies within the context of Gen AI, and how some of Microsoft's products are supporting the expansion of Gen AI within the greater insurtech landscape.

    13 min
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Ratings & Reviews

5
out of 5
2 Ratings

About

Each month, Sapiens Insurance 360 podcast brings you the latest news, trends, and issues from across the insurance solutions and technology spectrum. From insurtech ecosystems, to in-depth data analytics, to embedded distribution models and more, Sapiens Insurance 360 provides perspectives from our in-house SMEs and industry partners to keep you well informed and a step ahead of the insurance industry curve. Tune in each month for the latest updates to innovate and transform your insurance enterprise.

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