397 episodes

The World's Leading Network for the 2nd in Command

Second in Command: The Chief Behind the Chief Second in Command: The Chief Behind the Chief

    • Business
    • 4.9 • 363 Ratings

The World's Leading Network for the 2nd in Command

    Ep. 398 - Q&A from CEOs & COOs: Why Coaching Is An Essential Skill In Leadership

    Ep. 398 - Q&A from CEOs & COOs: Why Coaching Is An Essential Skill In Leadership

    In today's episode of the Second in Command, Cameron explores the critical importance of coaching within leadership development. 
    He emphasizes the necessity for companies to invest in comprehensive training programs, akin to internal MBAs, to foster essential leadership skills such as situational leadership, delegation, and time management. You'll learn the complexities of hiring high-level executives like CFOs. 
    Cameron also underscores the challenge companies face when they lack the technical expertise to adequately assess candidates' qualifications. To mitigate this, he suggests leveraging external advisors or members of mastermind communities to conduct technical interviews.

    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


    In This Episode You'll Learn:
    Why coaching is a fundamental leadership skill and how it contributes to the overall growth of employees. (1:00)How fostering a culture where employees feel comfortable asking for help can lead to better results and personal growth. (1:00)The challenges of hiring for high-level positions such as CFOs without having the technical expertise. (2:31)The benefits of involving external experts in the hiring process to ensure you are making informed decisions. (2:31)And much more...

    Resources:
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Alliance PREROLL

    • 7 min
    Ep. 397 - Somewhere COO, Benjamin Surman

    Ep. 397 - Somewhere COO, Benjamin Surman

    Today's episode of the Second in Command podcast features a conversation between Cameron and Benjamin Surman, Chief Operating Officer at Somewhere.com.
    During the conversation, Benjamin shares insights on how his company evolved and thrived amidst the challenges posed by a global event that forced many businesses to adapt to remote work. You'll discover the initial strategies that propelled Somewhere.com forward, emphasizing the importance of automation and efficiency in streamlining operations.
    Learn Benjamin's philosophy on business management and leadership, stressing the need to treat every client's business as one's own. This approach fosters a deep sense of empathy and commitment to delivering high-quality service, which in turn enhances client satisfaction and loyalty. 

    This episode offers a blend of practical business strategies and inspirational insights, making it a must-listen for aspiring leaders and entrepreneurs.

    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

    Enjoy!


    In This Episode You'll Learn:
    How Somehwere.com leveraged the sudden shift to remote work during COVID-19 to innovate and find new opportunities for growth. (02:00)The importance of uncovering hidden issues within a company and creating solutions that drive growth and productivity. (27:09)Benjamin's daily routine as a leader, including staying aligned with the company's vision and managing a growing team. (35:06)Strategies for avoiding the pitfalls of getting bogged down in minutiae while ensuring important decisions are made efficiently. (36:58)And much more...


    Resources:
    Connect with Benjamin: Website | LinkedIn
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Alliance PREROLL

    • 40 min
    Ep. 396 - Q&A from CEOs and COOs: How to Develop Powerful Leadership Skills for CEOs and COOs

    Ep. 396 - Q&A from CEOs and COOs: How to Develop Powerful Leadership Skills for CEOs and COOs

    In today's episode of the Second in Command, Cameron discusses the intricate responsibilities of CEOs and COOs, emphasizing that no two leaders have the same duties. 
    You'll discover the significance of correctly defining roles and compensation, ensuring that executives stay focused on their primary tasks. Cameron introduces his coaching philosophy, which revolves around three pillars: direction, development, and support. 
    The conversation also touches on the dynamics between different departmental heads and the CEO, exploring how delegating tasks based on personal strengths can enhance productivity. 
    This episode highlights the benefits of investing in leadership rather than replacing staff, thereby maintaining stability and encouraging long-term success.
    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!
    In This Episode You'll Learn:
    Cameron’s coaching framework, focused on ensuring leaders work on the right tasks, developing their skills, and providing necessary support. (0:30)How to keep your team focused by regularly setting and checking their priorities, from quarterly objectives for C-level executives to daily tasks for directors. (1:00)The benefits of delegating tasks according to individual strengths and preferences. (2:07)The importance of a clear org chart to streamline communication and responsibility within the company. (2:28)How to adjust your leadership approach according to the seniority and needs of your team members, ensuring effective coaching and development. (3:55)And much more...
    Resources:
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Alliance PREROLL

    • 9 min
    Ep. 395 - Intelligent Threads General Manager & SVP Strategic Development and Commercialization, Ronald Beauford

    Ep. 395 - Intelligent Threads General Manager & SVP Strategic Development and Commercialization, Ronald Beauford

    Today's episode of the Second in Command podcast features a conversation between Cameron and Ronald Beauford, General Manager and Senior Vice-President of Strategic Development and Commercialization at Intelligent Threads.
    During the conversation, they explore the journey of an entrepreneurial venture, revealing the dynamics of bringing an innovative product to market. Ronald discusses the initial challenges and unexpected successes encountered during Intelligent Threads' early trade shows, which confirmed the commercial viability of their unique offerings.
    You'll discover the various strategies he has employed to expand the business, including entering new markets and leveraging partnerships. Gain insights into the complexities of managing a wide range of product SKUs, the importance of data-driven decisions, and the challenges of marketing a high-end product in a competitive landscape.
    This episode offers you a sense of the dedication and strategic thinking required to scale a business and the importance of fostering a strong company culture.
    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!

    Enjoy!


    In This Episode You'll Learn:
    Why Intelligent Threads chooses a direct-to-consumer approach over platforms like Amazon, focusing on maintaining brand integrity and higher profit margins.Tips on staying focused as a leader, managing multiple business areas, and the importance of aligning daily activities with strategic goals. Intelligent Threads' growth strategy, including the importance of PR, social media presence, and community involvement for business expansion.How Ronald's extensive military and corporate background has shaped his leadership style, emphasizing people development and building a strong company foundation.And much more...

    Resources:
    Connect with Ronald: Website | LinkedIn
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Alliance PREROLL

    • 41 min
    Ep. 394 - Q&A from CEOs & COOs: The Difference Between Operations Manager and Director

    Ep. 394 - Q&A from CEOs & COOs: The Difference Between Operations Manager and Director

    In today's episode of the Second in Command, Cameron explores the intricate dynamics of executive leadership, focusing on the crucial interplay between two top roles in the corporate hierarchy. 
    You'll learn how the complementary strengths and weaknesses of these roles can significantly impact a company's performance and strategic direction. 
    Cameron offers real-life anecdotes and practical examples illuminating the nuanced responsibilities and expectations placed on these leaders, offering valuable insights into effective management and organizational success.
    This episode offers a deeper understanding of how to cultivate a balanced and dynamic leadership team capable of navigating complex business challenges and driving growth.

    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


    In This Episode You'll Learn:
    The differences between roles like Operations Manager, Director of Operations, VP of Operations, and COO. (1:22)Why the COO's role can vary widely and should be tailored to the CEO's weaknesses and the company's needs. (2:21)Examples of how different strengths in CEOs and COOs can create a balanced leadership team.  (4:14)How the skills needed from a COO can change as the company grows and evolves. (4:14)And much more...

    Resources:
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Alliance PREROLL

    • 8 min
    Ep. 393 - Q&A from CEOs & COOs: Changing Titles and Changing Pay Plans

    Ep. 393 - Q&A from CEOs & COOs: Changing Titles and Changing Pay Plans

    In today's episode of the Second in Command, Cameron discusses a bold organizational overhaul that reshaped roles and titles across a rapidly growing company. 
    You'll hear the story of a strategic decision to reevaluate and retitle all 600 employees of a company in a single day. This move aimed to align titles with actual job scopes, from VP-level roles down to directors, ensuring clarity and fairness in organizational structure. 
    Cameron explores the complexities of compensation tied to strategic insight, P&L responsibility, and autonomy, highlighting the importance of accurate job classification in fostering a cohesive and productive workforce. 

    This episode offers insights into navigating organizational growth and maintaining operational effectiveness through decisive leadership actions.

    If you've enjoyed this episode of the Second in Command podcast, be sure to leave a review and subscribe today!


    In This Episode You'll Learn:
    Why, in rapidly growing companies, early employees may receive inflated titles like VP without corresponding responsibilities. (1:27)Why it's better to retitle everyone in the organization on a single day to align titles with actual responsibilities. (2:41)The reasons why titles should reflect strategic insight, P&L responsibility, and autonomy. (4:46)The importance of basing compensation on local cost of living and market rates to ensure fairness across different regions. (6:54)The value of clear communication and transparency when making organizational changes to avoid confusion and dissatisfaction among employees. (9:16)And much more...

    Resources:
    Connect with Cameron: Website | LinkedIn
    Get Cameron’s latest book “Meetings Suck: Turning One of The Most Loathed Elements of Business into One of the Most Valuable”
    Get Cameron’s online course – Invest In Your Leaders
    Mentioned in this episode:
    COO Alliance PREROLL

    • 13 min

Customer Reviews

4.9 out of 5
363 Ratings

363 Ratings

jemesHardy ,

Real information podcast

I like listening to Gary and his views. He seems authentic and believe what he says. No angles here. Just wants to help others succeed.

KFlowater ,

So unique!

This podcast is so unique. If you’re a leader or aspiring to be one, this podcast gives you an endless supply of inside advice to set yourself up to be the best leader possible!

Brent Kost ,

Great podcast!!!

love the show!Keep up the good work.

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