Service Design Podcast

Service Design Podcast
  • 5.0 (13)
  • DESIGN
Service Design Podcast

In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.

  1. #56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

    AUG 9

    #56 - Experiments for inclusion with Tom Van Hoey and Yalenka Mariën

    How to make your services more inclusive and accessible? Tom Van Hoey from District09 and Yalenka Mariën from Knight Moves share insights from Flanders' City Deal 'E-inclusion by Design,' where they focus on crafting accessible digital tools for 13 Flemish cities. Together, we discuss the importance of small-scale experimentation, encouraging city officials to adopt user-centred approaches, and using storytelling for sustainable collaboration.

    55 min
  2. #55 - Finding Nemo: transforming Finland’s maritime logistics with Sanna Vainionpää

    JUN 24

    #55 - Finding Nemo: transforming Finland’s maritime logistics with Sanna Vainionpää

    How can service design revolutionise maritime logistics? Sanna Vainionpää gladly answers that question as she shares how their 10 years vision concept for Finnish Maritime “Single Window” - named NEMO - enhances efficiency, reduces environmental impact, and optimises port operations. Don’t hesitate to dive into this engaging discussion on the power of service design in the maritime industry. A lot of opportunities lie ahead!

    50 min
  3. #54 - Save Time,
Save Lives with Ashleen Nee
And Linda Klotzbach

    MAR 21

    #54 - Save Time,
Save Lives with Ashleen Nee
And Linda Klotzbach

    In this episode, we have a thoughtful conversation with Ashleen Nee and Linda Klotzbach going int-depth into their project “Save Time, Save Lives”, winner the 2023 Service Design Awards for Best Student Project executed together with YuYu Sun.

    52 min
  4. #53 - Designing rituals with Adam B Cochrane

    12/26/2023

    #53 - Designing rituals with Adam B Cochrane

    Adam B Cochrane is a Senior strategic designer at Lufthansa Innovation hub where he facilitates meaning, purpose and future visions through service design. Throughout his career - with previous employers such as Zalando, Taxfix, IXDS and Telekom - he developed a keen interested in ritual design and guiding new business ventures. Now, he ‘s also the co-director for the 2024 Service Design Global Conference in Helsinki - having been already a driving force for the 2023 conference in Berlin.

    51 min
  5. #52 - Imagining collective futures with Khushboo Balwani

    11/23/2023

    #52 - Imagining collective futures with Khushboo Balwani

    Khushboo Balwani is a designer, creative researcher, and futurist active in Brussels through her socio-artistic citizen lab BrusselAVenir. Enjoy this hopeful and inspiring conversation about Khushboo’s work, her approach for understanding and visualising future needs and the power of collective future building.

    46 min
  6. #51 - Do No Harm with Giulia Bazoli and Pardis Shafafi

    10/24/2023

    #51 - Do No Harm with Giulia Bazoli and Pardis Shafafi

    As designers, we assume a lot of responsibility when it comes to involving users. How can we do better, and how can we stay kind to ourselves? Giulia and Pardis share good laughs and serious answers on using the Do No Harm Framework in their daily practice at Designit.

    36 min
  7. #50 - Transforming healthcare with Jiri Vermeulen en Lola Bladt from Minze Health

    08/28/2023

    #50 - Transforming healthcare with Jiri Vermeulen en Lola Bladt from Minze Health

    Join us as we dive into the wonderful world of healthcare innovation with Jiri Vermeulen and Lola Bladt from Minze Health. Jiri and Lola share their personal experiences as entrepreneurial designers, narrating the transformation of a visionary idea in 2015 into an established digital healthcare company today with multiple products in the global market. Enjoy this honest and fun conversation about transforming healthcare through design.

    50 min
  8. #49 - Innovating public transport with Lotta Julkunen

    07/20/2023

    #49 - Innovating public transport with Lotta Julkunen

    Finnish strategic and service design agency Hellon has been working together with the Helsinki Regional Transport Authority (HSL) for the past 6 years to ensure the sustainable future of Helsinki’s public transport. For their productive partnership, they received the Service Design Award 2022 Best Non-Profit project! We speak with Lotta Julkunen - design director and partner at Hellon - to discuss their well earned award, the philosophy of their partnership with HSL and many more interesting elements for doing successful service design at scale.

    50 min
See All (59)

Ratings & Reviews

5
out of 5
13 Ratings

About

In this podcast Laurens Somers and Jeroen Depuydt, Service Designers at Knight Moves Belgium have conversations about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.

Information

  • Creator
    Service Design Podcast
  • Years Active
    2016 - 2024
  • Episodes
    59
  • Rating
    Clean
  • Copyright
    © Copyright 2024 Service Design Podcast
  • Show Website
    Service Design Podcast

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