In this podcast David Morgan and Stina Vanhoof, Service Designers at Knight Moves Belgium have conversation about Service Design with practitioners from around the world. This podcast is produced in collaboration with the Service Design Network.
SERVICE DESIGN AWARD WINNER 2019 BEST NON-PROFIT
Twisted studio won the ‘professional non-profit’ service design award for their lean approach to service design and prototyping. The project they won the award for is called LaMA, short for Laboratoria Mobiele Alternatieven. A co-creative design process developed to find creative and simple solutions with great impact on mobility issues in small cities.
Tom Szaky at the Global Service Design Conference
Tom Szaky is CEO at Terracycle, a social enterprise on a mission to eliminate the idea of waste. Recently he founded a new company Loop, a global circular shopping platform that brings multi-use packaging into our daily shopping.
Tom closed the Global Service Design Conference in Toronto with his talk ‘Loop: Solving for Disposability While Maintaining Its Virtues’. We managed to sneak in a 25 minute interview with him right before his talk!
JOHN POWELL - We Have Met The Enemy and They Are Us!
John Powell is design director at Hypergiant, an agency focussed on Artificial intelligence for leading global enterprises and governments. John’s talk was titled ‘We Have Met The Enemy and They Are Us. He talked about the social challenges humans created over the years and how it is time for designers to take responsibility!
Steph Hay on designing for trust
Steph Hay is VP design at Capital One an American bank. She opened the second day with her talk ‘Designing for Trust. Steph talked about the example of sesame street. In order for children to learn, they need to trust the person or puppet that thought them new stuff.
Discover what Sesame Street and and the ‘I love you’ metric can teach you!
Relive the Toronto Global Service Design Conferent
Waw! What a great edition this year's conference! It was great to meet the familiar faces again, but also many new inspiring people.
We walked around with our microphones again and bumped into many interesting designers from all over the world.
We hope you enjoy this episode and relive the conference!
MINI EPISODE - SDGC19 CHRIS FERGUSON
You heard Chris Ferguson (Founder of service design agency Bridgeable) on this podcast before. We spoke to him as a visitor of the Service Design Global Conference, as a regular guest, as a winnen of and SD award and now as an organiser of the conference in Toronto.
As always, Chris has many valuable insights to share and will get you excited for this year’s edition of the conference.