Shifting Gears with Scott Skougard: Mastering the Art of Trust in Auto Retail

In this episode of the "Word on the Street" podcast by Dealer OMG, Sheila and Ashley from Dealer OMG discuss the automotive industry's current landscape and provide valuable insights for dealerships. They introduce Scott Skougard, an industry veteran, who shares tips on maintaining effective processes, cybersecurity, and adapting to market changes post-COVID. Key points include the importance of not panicking, returning to traditional business processes, tracking activities at a granular level, and maintaining advertising standards. The conversation emphasizes the need for resilience and adaptability in the evolving market environment.

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