Retail Remix

Retail TouchPoints
  • 4.8(8개의 평가)
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  • 매주 업데이트
Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

  1. 2일 전

    Lessons from the World’s Top Brands

    This episode is brought to you by BIgCommerce What does it take to become a household name — and why does it matter? In this episode of Retail Remix, host Nicole Silberstein is joined by James May and Barry Thomas from global data and analytics firm Kantar to unpack the findings from the 20th annual BrandZ Report, which ranks the top 100 most valuable global brands.  They dive into the forces shaping brand value today, why retail brands are on the rise and what lessons others can learn from this year’s leaders. Together, they explore: Why brand is a company’s most valuable asset and the common traits of the world’s most valuable brands;Whether the era of U.S. economic exceptionalism is nearing an end;Why disruption is such a powerful brand-builder, as evidenced by brands like Amazon and ChatGPT; andHow retailers can follow the playbook of brands like Walmart and Costco to build stronger, more meaningful connections with consumers. RELATED LINKS Explore key takeaways from Kantar’s 2025 BrandZ Report Check out the full 2025 BrandZ ReportLearn more about KantarExplore the latest marketing insights from Retail TouchPointsCheck out past episodes of Retail Remix Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix

    33분

  2. 6월 9일

    Scaling Internationally: Strategies for the Tariff Era

    This episode is brought to you by BIgCommerce This episode is brought to you by BIgCommerce With tariffs dominating headlines and reshaping global retail strategy, brands are navigating one of the most complex trade landscapes in recent memory. In this episode of Retail Remix, host Nicole Silberstein is joined by Rathna Sharad, CEO and Founder of cross-border logistics platform FlavorCloud. With a background spanning Microsoft, UPS, and three decades of global trade experience, Rathna offers expert guidance on navigating tariffs, streamlining international operations, and building supply chain resilience.  Together, they explore: The biggest friction points brands face when scaling internationally — and how to solve them;Key markets and categories showing rapid growth in global ecommerce;Lesser known implications of the de minimis rule change and what it means for U.S. merchants; andWhy now is the time to double down on international expansion, not pull back. RELATED LINKS Read the FlavorCloud 2025 State of Cross-Border reportSee how FlavorCloud is helping brands go globalExplore the latest retail supply chain insights from Retail TouchPointsCheck out past episodes of Retail Remix ——— Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix

    36분

  3. 6월 2일

    How DSW Is Navigating a New Era of Engagement

    This episode is brought to you by BIgCommerce As the retail marketing playbook continues to evolve, staying relevant takes more than just keeping up — it means rethinking how and where you engage your audience. In this episode of Retail Remix, host Nicole Silberstein sits down with Sarah Crockett, Global Chief Marketing Officer at DSW, to talk shop. With experience leading marketing at brands like Vans, REI and Backcountry, Sarah brings a wide-angle lens to what’s working — and what’s changing — in the world of retail marketing. Together, they unpack: How DSW is navigating the latest shifts in consumer expectations and retail strategy;The challenges of marketing during unpredictable economic periods;How to keep pace with rapid technological evolutions across search and social; andHer secret weapon for staying on top of social trends.  RELATED LINKS Get a closer look at DSW’s brand in action.Explore the latest marketing insights from Retail TouchPointsCheck out past episodes of Retail Remix Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix

    19분

  4. 5월 27일

    Tariffs, Bankruptcies and What Comes Next in Retail

    This episode is brought to you by BIgCommerce The retail industry has already packed a decade’s worth of disruption into just the first few months of 2025. From bankruptcies and tariffs to shifting consumer behaviors and market volatility, staying ahead of the curve is more challenging — and more critical — than ever. So in this episode of Retail Remix, your new host Nicole Silberstein sits down with Melissa Minkow, Retail Strategist at CI&T, to help retailers make sense of it all. Together, they unpack: The biggest headlines and shake-ups shaping the retail landscape in 2025 so far;How brands are adapting to continued economic uncertainty and evolving consumer habits;Which emerging opportunities retailers should be prioritizing right now; andThe importance of taking a strategic pause to reassess the path forward.RELATED LINKS Learn more about CI&TExplore the latest retail insights from Retail TouchPointsCheck out past episodes of Retail Remix Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix

    45분

  5. 1월 13일

    Why Creators are Creating a New World of Commerce

    This episode is brought to you by BIgCommerce More than 50% of brands plan to increase budget spend on creators in 2025. While brand execs across categories agree that creators help boost awareness and product consideration, their tactical goals and priorities vary.  During this episode of Retail Remix, Rodney Mason of LTK and Frank Dudley of Northwestern University dig into their latest research report focused on how brands are tapping creators to: Develop long-term, mutually beneficial partnerships that meet specific goals and objectives;Build their content arsenals for omnichannel engagement;Level up their retail media strategies; andExperimenting with new and emerging channels like Connected TV (CTV) advertising.  RELATED LINKS Learn more about LTKDownload a copy of the Annual Creator Marketing StudyWatch the CMO’s Creator Guide webinar on-demandSign up for the Influencer Marketing Strategy Course. Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix

    50분

  6. 1월 6일

    What Makes Thrive Market’s Marketing Team Thrive?

    This episode is brought to you by BIgCommerce Amina Pasha has been in the CPG space for more than 20 years. While a good portion of that time was with P&G, her career went into new, exciting territory when she joined The Honest Company, a challenger brand that, from the beginning, doubled down on its mission and values.  She has spent the last five years applying her learnings with the brand at Thrive Market, which is a values-based, challenger brand in its own right. Now, with the brand reaching its 10th birthday, Amina has some lessons to share. Listen to this episode of Retail Remix to get her thoughts on:  The evolution of values-based brands and the influence marketing has on driving brand differentiation; How she balances brand and performance marketing to accomplish organizational goals; Ways to adapt and tailor marketing focal points based on persona behaviors and lifestyles; and What’s top-of-mind for Thrive Market for the next five years.  RELATED LINKS Learn more about Thrive MarketConnect with Amina on LinkedIn Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix

    45분

  7. 2024. 12. 23.

    How M&M’S Sweetened the Digital Experience with Composable Commerce

    This episode is brought to you by BIgCommerce Mars, Inc. has embarked on a digital transformation that encompasses ecommerce experience and in-store activation. Throughout this journey, which began with the M&M’S brand, the company has successfully embraced experience innovation that has composable technology and agile processes at the center of it all.  During this episode of Retail Remix, Kyle Barz of Mars, Inc., shares how he helped drive this new era for the business alongside Casper Rasmussen and the Valtech team. Together they break down: What inspired Mars to begin its transformation journey, and the challenges that Kyle and his team had to tackle early on to ensure success; How composable technology accelerates innovation and empowers teams to better spot and respond to new business opportunities; and The end-to-end transformation process for M&M’S, including the lessons that will be applied for other brands.  RELATED LINKS See the original case studyLearn more about ValtechLearn more about MarsConnect with Casper and Kyle on LinkedIn Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix

    36분

  8. 2024. 12. 16.

    Why CarMax Has Revved Up AI Innovation

    This episode is brought to you by BIgCommerce You may think shopping online for a car (especially a used car) is overwhelming, even frustrating. But Jim Lyski is trying to change that.  As EVP and Chief Growth & Strategy Officer for CarMax, Jim has helped drive the company’s AI efforts, which span various touch points and all stages of the buying journey. Listen to get details into how CarMax is:  Evolving its value proposition to align with the new needs and expectations of consumers; Investing in chat agents that provide proactive and reactive support to shoppers;Creating opportunities for virtual, high-touch discovery and customization; and Embedding personalization into the entire journey. RELATED LINKS Learn more about CarMaxSee CarMax coverage on Retail TouchPointsDownload the ultimate guide to Gen AI Tired of rigid ecommerce platforms and hidden fees? BigCommerce gives you the flexibility to build and scale your store your way — with no extra fees for using the tools you love. Whether B2C or B2B, BigCommerce powers ecommerce that works for you. Learn more at bigcommerce.com/retailremix

    37분
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평가 및 리뷰

4.8
최고 5점
8개의 평가

소개

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

정보

  • 제작진
    Retail TouchPoints
  • 방송 연도
    2020년 - 2025년
  • 에피소드
    255
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    전체 연령 사용가
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    © 2023 Retail TouchPoints
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    Retail Remix

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