Things. Reasons.

Things. Reasons.

Things. Reasons. is the independent show for Australian IT leaders who want more than vendor theatre and LinkedIn spin. Hosted by Naran McClung and Jono Staff, each episode unpacks what’s really driving change in the industry—technology shifts, talent gaps, budget pressure, vendor plays, and leadership calls—and the reasons behind them. Why things happen. What drives decisions. Who benefits. It’s the conversation after the meeting, when the script drops and people say what they actually think. Expect sharp insight, unfiltered perspectives, and the occasional laugh that hits too close to home. If you’re tired of polished panels and surface-level takes, this is your antidote: real conversations that matter in Australian IT.

  1. AUG 18

    Monash’s Blueprint for AI Readiness with Cliff Ashford

    Show Resources: Follow Jono Staff on LinkedIn Follow Naran McClung on LinkedIn Cloud Reset’s YouTube Channel Contact us at enquiries@macquariecloudservices.com with any questions, suggestions, or corrections. And don't forget to rate/review! Episode Summary: In this episode of Cloud Reset, we sit down with Cliff Ashford, Senior Director at Monash University, to dive into what it really takes to make a university data- and AI-ready. Cliff shares hard-earned lessons from leading a full-scale digital transformation—from overhauling Monash’s 25-year-old student management system to building a cloud-native data lakehouse with Databricks. We cover: Why real AI success starts with governance—years in advance The shift from legacy platforms to agentic models and LLMs Building an institution-wide data model that’s both secure and open Democratising access to data across all departments, not just IT Why HR and education teams were the fastest adopters of generative AI Monash’s vision for peer-level AI assistants that enhance—not replace—staff How AI will reshape student experiences through simulated scenarios and real-time models Cliff also shares how Monash built safe-by-design infrastructure that enables innovation without compromising on data ethics or control. His favourite project? A fully governed, infinitely scalable data lakehouse that opens AI capabilities to the whole university. 🎧 Tune in now to hear how one of Australia’s leading institutions is turning data into their biggest strategic asset.

    19 min
  2. AUG 18

    The Future of AI in Higher Ed with Kathleen Mackay

    Show Resources: Follow Jono Staff on LinkedIn Follow Naran McClung on LinkedIn Cloud Reset’s YouTube Channel Contact us at enquiries@macquariecloudservices.com with any questions, suggestions, or corrections. And don't forget to rate/review! Episode Summary: Live from Day 3 of the THETA Conference in Perth, we’re joined by Kathleen Mackay, CIO at the University of Tasmania and former Australian CIO of the Year. With two decades of digital leadership experience, Kathleen brings powerful insights into how AI is reshaping the higher education sector - from research to student learning to cybersecurity. In this episode, we explore: Why AI should augment - not replace - humans in education The difference between using AI in university operations vs teaching and research Preparing students for future roles where AI is embedded in professions like healthcare, law, and engineering The potential for AI agents and digital twins to support both students and academic staff How UTAS is innovating with cyber escape rooms to make cybersecurity training engaging and memorable The need for new commercial models where universities can monetise their research data to train AI models responsibly Kathleen also shares her thoughts on funding challenges, the role of human mentorship in education, and why free donuts are the ultimate phishing scam. 🎧 Tune in to hear how one of Australia’s most forward-thinking university leaders is balancing innovation, responsibility, and humanity in the age of AI.

    19 min
  3. JUN 25

    Don’t Give a Task to a Human That AI’s Better At – with Jim Cook

    Show Notes Follow Jono Staff on LinkedIn Follow Naran McClung on LinkedIn Cloud Reset’s YouTube Channel Contact us at enquiries@macquariecloudservices.com with any questions, suggestions, or corrections. And don't forget to rate/review! Episode Summary In this episode of Cloud Reset, we're joined by Jim Cook, Manager of Digital Innovation at the University of Sydney, to unpack the uni's groundbreaking journey in building and scaling Cogniti—their in-house AI teaching platform now used by over 70,000 students and expanding across 22 institutions. Jim shares how Cogniti was born out of the need to create safe, responsible, and equitable AI experiences in education—addressing challenges like authentic assessment in the age of generative AI, and ensuring students from all backgrounds have access to transformative tools. He dives into: The origins of Cogniti and how it was designed with educators and students, for students The shift from policing AI use to embracing it as a teaching and learning tool How Cogniti enables AI-guided roleplay and Socratic tutoring, and even allows students to build their own agents The impact on educators’ productivity and how AI helps lighten the teaching load Insights into the deep partnership with Microsoft, the commercialisation journey via Azure Marketplace, and managing infrastructure at scale Jim also offers advice to any organisation wanting to get started with AI: “Just do one thing. Start small, play with it—and the use cases will come.” If you’re interested in the future of education, practical AI implementation, or how to scale innovation within a large institution—this episode is a must-listen. 🎧 Tune in now to hear how Sydney Uni is reshaping the future of learning with AI.

    27 min
  4. JUN 5

    Is Your Data Serving Someone Else's Roadmap with Luc Betbeder-Maitbet

    Show Resources: Follow Jono Staff on LinkedIn Follow Naran McClung on LinkedIn Cloud Reset’s YouTube Channel Contact us at enquiries@macquariecloudservices.com with any questions, suggestions, or corrections. And don't forget to rate/review! Episode Summary: As generative AI systems mature, the conversation is shifting—from what they can do, to what (and who) they’re trained on. In this episode, Luc Betbeder-Matibet, President of the Australasian eResearch Organisations (AeRO), joins Jono and Naran to unpack the broader implications of AI infrastructure, data quality, and sovereign value. Forget the hyperscale data centres and shiny AI demos for a moment—this is a conversation about control. Control over data. Control over what models learn. Control over where value flows. Inside this episode: Why “sovereign” needs to mean more than just data residency What it would take for Australia to own the full economic value chain of AI Why we may not know when AGI is achieved—and why that matters Who’s paying (and who should be paid) when public data trains private models Whether the future of trust in AI comes down to who controls the training loop Luc doesn’t speak in hypotheticals—he’s been inside the systems, built national infrastructure, and counted the GPUs. This episode won’t tell you how to prompt better—it asks whether your data, your infrastructure, and your business are serving someone else’s roadmap.

    38 min
  5. MAY 14

    From Azure to Agents: Building an AI-Ready Business with Rachel Bondi and James Mystakidis

    Show Resources: Follow Jono Staff on LinkedIn Follow Naran McClung on LinkedIn Cloud Reset’s YouTube Channel Contact us at enquiries@macquariecloudservices.com with any questions, suggestions, or corrections. And don't forget to rate/review! Episode Summary: In this special episode of Cloud Reset, we reunite the original architects of Macquarie’s Azure journey—Rachel Bondi, Corporate VP SMB Asia at Microsoft, and James Mystakidis, Group Executive of Macquarie Cloud Services—for a clear-eyed look at what it takes to build AI-ready organisations and cultures. Hosted by Jono and Naran, the episode revisits how the partnership got off the ground and explores how those lessons are shaping their approach to AI. 🔍 Inside this episode: How repeatable IP, obsession with NPS, and product innovation built customer trust at scale Why every successful AI project starts with data (and the case for Fabric + Purview in the mid-market) Behind the scenes of Macquarie’s new Customer Insights agent platform What it takes to drive AI adoption—securely, practically, and culturally The rise of “agent managers” and how leadership roles are evolving Why Copilot isn’t just a tool—it’s now table stakes for attracting top talent Rachel and James don’t just talk about what’s possible—they’re building it. If you're a business or tech leader wrestling with how to start (or scale) your AI journey, this one’s for you.

    49 min

About

Things. Reasons. is the independent show for Australian IT leaders who want more than vendor theatre and LinkedIn spin. Hosted by Naran McClung and Jono Staff, each episode unpacks what’s really driving change in the industry—technology shifts, talent gaps, budget pressure, vendor plays, and leadership calls—and the reasons behind them. Why things happen. What drives decisions. Who benefits. It’s the conversation after the meeting, when the script drops and people say what they actually think. Expect sharp insight, unfiltered perspectives, and the occasional laugh that hits too close to home. If you’re tired of polished panels and surface-level takes, this is your antidote: real conversations that matter in Australian IT.

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