Product Team Success

By Ross Webb
  • ٥٫٠ (١)
  • الوظائف
  • يتم التحديث كل أسبوعين

Welcome to "Product Team Success: Real-World Career Advice for Product". I'm your host, Ross Webb, and I'm here to supercharge your journey, whether you're climbing the ladder to the C-suite or already leading from the top. Our content is your secret weapon - offering insights into business metrics, data-driven strategies, and stakeholder navigation, all tailored to propel you forward and keep you excelling in your role. We believe in 'productizing' yourself and your team, leading the charge towards product success with a no-nonsense, no-fluff approach. We're paving the path in an innovative realm we call 'Data-Driven Empathy'. We'll tackle an array of topics, from securing investment for data analytics, to acing product interviews, to presenting product direction with authority. So, subscribe now to "Product Team Success", join our community of pioneers, and let's together redefine the landscape of product leadership! Get ready to be invigorated, inspired, and informed, as we revolutionize product leadership, one episode at a time!

  1. ٢٦ أغسطس

    Product Operations Success Stories: Real-World ROI Impact

    Following our frameworks episode, Ross Webb now brings you the proof in action. Five Product Operations leaders share their transformational success stories, demonstrating how Product Ops delivers measurable business impact—from revenue retention to time savings through automation. Featured Webinar (September 12th): Join Ross Webb and Anna Prevo for "How Product Operations Enables AI Strategy at Scale" See real examples of measurable impact on retention and delivery speedLearn to measure team capabilities across four core competenciesGet tactics that resonate with executives Register now: https://www.productboard.com/events Success Stories & Key Insights: 1. Ada Johnson - Creating Cross-Team Visibility Built repository showing how siloed teams impact each otherUnlocked economies of scale through collaborationFocus on scale, speed, and impact through playbooks"Shining a light" on dependencies transforms team effectiveness 2. Orla Mears - Standardisation Without Rigidity Unique position to see across entire product organisationSpreads best practices whilst remaining flexiblePrevents PM burnout by putting "wheels under the car""Show them rather than just talking about it" 3. Anna Prevo - Customer Connection to Revenue Dramatically increased renewal rates after implementing feedback loopsTransformed from feature factory to customer-focused developmentImproved morale, reduced bugs, faster delivery"You already have Product Ops—it's just hidden in PM time" 4. Aliyah Mohammed - Voice of Customer Evolution Started with tech debt, evolved to strategic engineReduced duplication, created meaningful workData-driven prioritisation: "People lie, but data does not"Brings together teams that otherwise wouldn't talk 5. Lucy Pitticas-Rothwell - Measuring Impact & AI Automation Created framework for measuring non-digital workSix types of Product Ops impact definedAI automation giving PMs back creative thinking time"Siphoning off automatable parts for better business outcomes" Notable Achievements: Renewal Rates: Significantly increased over 2-4 quarters (Anna)Time Savings: Hours weekly per PM through AI (Lucy)Team Morale: Reduced attrition, increased engagement (Anna)Quality: Reduced bugs and release escapes (Anna)Strategic Alignment: VOC influencing product strategy (Aliyah) Key Takeaways: Product Ops impact spans efficiency, strategy, and cultureCustomer connection directly correlates with revenue retentionAI automation frees PMs for creative, strategic workCross-team visibility unlocks hidden valueFlexibility with standards prevents burnout whilst driving consistency Action Items: Map your cross-team dependencies like AdaIdentify best practices to spread across teamsEstablish customer feedback loops with measurable metricsDefine your types of Product Ops impactExplore AI tools to automate repetitive PM tasks Call to Action: Stop letting your product managers burn out on operational tasks. Start enabling them to solve customer problems and drive business value. Join us September 12th to learn how Product Ops enables AI strategy at scale. Previous Episode: Part 1 covered frameworks for measuring ROI with Graham Reed, Javier Garcia-Azorres, Tommy Oakes, Chris Compston, and Joe Alim.

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  2. ٢٠ أغسطس

    Frameworks for Measuring Product Operations ROI

    Product Operations professionals constantly battle to justify their role whilst simultaneously transforming how product teams work. In this first episode of our two-part series, Ross Webb brings together five Product Ops leaders who've cracked the code on quantifying ROI with concrete frameworks and calculations. Featured Webinar (September 12th): Join Ross Webb and Anna Prevo for "How Product Operations Enables AI Strategy at Scale" Learn the Product Team Success ScorecardDiscover how to bridge the gap between AI strategy and executionGet tactics to shift leadership conversations from process to outcomes Register now:https://www.productboard.com/events Key Takeaways: 1. Graham Reed - The Time-Saving Framework Calculate hourly rates against time savedReallocate saved money towards frontline activitiesProves Product Ops roles pay for themselves through efficiency gains alone 2. Javier Garcia-Azorres - The Three-Bucket Framework Bucket 1: Speed and efficiency through shared methodologyBucket 2: Shared language and visibility building trustBucket 3: Shared vision through aligned tooling and dashboardsApplied to 400+ person organisation to eliminate chaos 3. Tommy Oakes - Product Ops as Product Management for PMs Track KPIs just like product teams doFocus on enablement metrics: time saved, reduced reworkMeasure cross-functional alignment and team morale"Eat our own dog food" with product development lifecycle 4. Chris Compston - Business Impact Over Internal Metrics The customer isn't the product team—it's the end customerLink Product Ops work directly to business outcomesExample: Standardised intake process led to longer-term contractsFocus on revenue impact, not just efficiency 5. Joe Alim - Practical AI Tool ROI Compare tool costs against time savedExample: $200/month tool saving 5 hours = $300 net positiveFocus on making better decisions that drive revenueUsage-based pricing requires careful cost-benefit analysis Notable Quotes: "A typical Product Operations salary can pay for itself in the amount of money saved" - Graham Reed"Product Operations is the 'how' to Product Management's 'what' and 'why'" - Javier Garcia-Azorres"My customer as a Product Ops professional is the same customer of the product teams" - Chris Compston Action Items: Calculate your own time-saving metrics using Graham's frameworkApply Javier's three-bucket approach to your organisationDefine KPIs for your Product Ops functionLink at least one Product Ops initiative to business revenuePerform cost-benefit analysis on your current tools Next Episode: Part 2 explores real-world implementation stories and measurable impact from Ada Johnson, Orla Mears, Anna Prevo, Aiyah Mohammed, and Lucy Pitticas-Rothwell.

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  3. ٣١ يوليو

    Data Drowning? How AI Synthesises Customer Intelligence at Scale

    Too often, product managers work as human middleware between data sources and stakeholders, drowning in analysis instead of making strategic decisions that move the needle. Life is short—you need to get your time back. In this episode, Ross Webb (who built data-driven products generating £50M+ revenue) explores how AI transforms decision-making by automatically analysing customer feedback from every source and synthesising actionable insights whilst you focus on strategy. What You'll Learn: Why extraordinary curiosity is the most important product management skill (and how AI amplifies it)How to adapt frameworks to serve your business instead of constraining itWhy field experience with customers beats desk research every single timeThe customer-obsessed mindset that separates experience leaders from feature buildersHow AI can automate customer feedback analysis and data synthesis from multiple sources Featured Guests: Christoph Bodenstein - Data literacy expert on curiosity-driven analysis and AI transformationHarris Kaldis - Framework adaptation specialist on flexible processes and strategic communicationMichael Cooper - Customer intelligence expert on field experience and direct customer connectionAlba Simon - Customer experience specialist on friction elimination and consumer empathyJoão Moreira - Startup strategy expert on balancing agility with structured product thinking Key Takeaways: The future belongs to PMs who combine AI-powered data processing with deep customer empathyFrameworks should be tools that serve you, not rules that constrain strategic thinkingDaily customer contact should be non-negotiable for any serious product managerAI can handle the heavy lifting of data synthesis, freeing PMs for strategic insight and action Sponsored by FlowFocus AI - The agentic AI system that connects your entire product stack (Jira, Amplitude, PostHog, roadmapping tools, competitive intelligence) and saves product managers 5-10 hours per week. Because life is too short to be human middleware.

    ١٣ من الدقائق

  4. ٢٢ يوليو

    Future-Proofing Your Product Career in the AI Era with Lane Shackleton

    In this essential episode, Lane Shackleton shares crucial insights about navigating AI's transformation of product management. From the concept of a "multi-agent world" to practical frameworks for building resilient product teams, Lane provides a roadmap for product leaders who want to thrive rather than just survive the AI revolution. Key Takeaways 🤖 The Multi-Agent Reality AI agents will increasingly build products without human product managers at the centerProduct managers must embrace curiosity about AI tools and accept that they're completely replaceableThe human role evolves to focus on empathy and understanding what other humans truly want ⚡ Building Adaptability Muscles Systems matter more than goals (referencing James Clear's philosophy)Jerry Seinfeld's approach: consistent daily rituals trump sporadic intense effortsFocus on repeatable processes that propel you towards objectives 🎯 Decision-Making Excellence Craft decision-making rituals from first principlesAsk: "How do we want people to feel when making decisions in our organization?"Design processes that increase decision throughput while maintaining quality 🔄 The Power of Consistency Happiness defined as "wanting to continue what you're currently doing"Ask yourself: "Is this something I can and want to do consistently?"Small, consistent actions compound into significant results Action Items for Product Leaders Audit Your Current Systems: Identify which processes drive real results vs. which are just busy workDevelop AI Curiosity: Regularly experiment with new AI tools and understand their implications for your roleDesign Decision Rituals: Create structured approaches to how your team makes important choicesFocus on Consistency: Choose sustainable practices over sporadic intense efforts Notable Quotes "You don't rise to the level of your goals, you fall to the level of your systems." - James Clear (referenced by Lane) "I think we have to be super curious about everything coming out in AI... Also have to be super empathetic to the idea that I as a product manager am completely replaceable." - Lane Shackleton Guest Bio Lane Shackleton is the Chief Product Officer at Coda, where he leads product strategy and development for the innovative document-database hybrid platform. With extensive experience in product leadership and a deep understanding of how AI is transforming the product management landscape, Lane is a thought leader on building adaptable, future-ready product organizations. Resources Mentioned Coda: https://coda.ioJames Clear's principles on systems vs. goalsTop Prods Community: https://topprods.community

    ١٣ من الدقائق

  5. ١٥ يوليو

    Building Teams That Don't Burn Out: AI-Powered Team Management

    Too often, product managers work as human middleware between their teams and tools, burning out great people with administrative friction instead of building energising high-performance cultures. Life is short—you need to get your time back. In this episode, Ross Webb (who built product teams at Amazon serving 80,000+ IT professionals) explores how AI transforms team leadership by streamlining management processes, reducing PM stress, and enabling sustainable high performance. What You'll Learn: Why top product leaders think like part-time recruiters and become "talent factories"How actively seeking to be wrong makes you a better, more effective leaderThe balance between decision-making authority and collaborative experimentationHow to drive high performance whilst preventing team burnout and maintaining wellbeingHow AI can automate performance tracking, workload balancing, and communication coordination Featured Guests: Jordan Burton - Talent development expert on the "talent factory" mindset and ecosystem buildingHarrison Baker - Leadership specialist on curiosity, questioning, and situational readingAnnika Schmid - Decision-making strategist on reversible vs irreversible choices and rapid experimentationKris Jones - Performance management expert on sustainable high performance and burnout prevention Key Takeaways: High-performance teams aren't about finding perfect people—they're about creating systems for excellenceThe shift from "smartest person in the room" to "surround myself with incredible talent" defines leadershipSpeed of learning often trumps perfection of planning in most product decisionsAI can eliminate the administrative burden that burns out talented team members Sponsored by FlowFocus AI - The agentic AI system that connects your entire product stack (Jira, Amplitude, PostHog, roadmapping tools, competitive intelligence) and saves product managers 5-10 hours per week. Because life is too short to be human middleware.

    ١١ من الدقائق

  6. ٨ يوليو

    Leading Transformation Without Burnout: How AI Handles the Admin

    Too often, product managers work as human middleware between systems and stakeholders, drowning in administrative overhead instead of driving strategic change. Life is short—you need to get your time back. In this episode, Ross Webb (who led product transformations at Amazon and Just Eat) explores how AI transforms leadership effectiveness by handling administrative burden, freeing leaders to focus on strategic thinking and meaningful change management. What You'll Learn: Why compassion alone won't drive lasting transformation in established organisationsHow to standardise platform integrations to unlock 30% year-on-year growthThe balance between rigorous planning and genuine agile principles (not "lean theatre")How to build crucial stakeholder alliances when you're the outsider coming inHow AI can automate status updates, reporting, and process coordination Featured Guests: David Behlich - Transformation specialist who's driven change in 70,000+ person organisationsDominic Le Garsmeur - Platform strategy expert who achieved 30% YoY growth through standardisationKris Jones - Strategic planning advocate who balances preparation with agilityNiko Korner - Organisational politics navigator and stakeholder alliance builder Key Takeaways: Successful transformation requires both inspiration AND enforcement—some people need to be movedFocus on foundation before chasing growth; sometimes slow down to speed upUnderstanding organisational politics is essential for senior product leadershipAI can eliminate the administrative friction that keeps leaders reactive instead of proactive Sponsored by FlowFocus AI - The agentic AI system that connects your entire product stack (Jira, Amplitude, PostHog, roadmapping tools, competitive intelligence) and saves product managers 5-10 hours per week. Because life is too short to be human middleware.

    ١٢ من الدقائق

  7. ١ يوليو

    Stop Being Human Middleware: How AI Transforms Go-to-Market Success

    Too often, product managers work as human middleware between tools, teams, and market intelligence. Life is short—you need to get your time back. In this episode, Ross Webb (former Principal PM at Amazon and Just Eat, who took products from 0 to £50M+ revenue) explores how AI agents are transforming go-to-market success by automating research, competitive analysis, and cross-functional alignment workflows. What You'll Learn: Why B2B2B environments require different GTM strategies and how to navigate complex stakeholder layersThe "echo-back approach" that transforms customer problems into quantifiable business valueHow to build genuine harmony between sales and product teams (not just tolerance)Ecosystem design thinking: ensuring every piece needed for market success is alignedHow AI agents can automate competitive intelligence and market validation workflows Featured Guests: João Moreira - Product leadership expert on B2B2B complexity and cross-team collaborationTzvika Shahaf - Strategic consultant on customer problem validation and business value translationDavid Moore - Sales-product alignment specialist and relationship building expertAlba Simon - Ecosystem design thinking pioneer and organisational strategy expert Key Takeaways: Product-market fit requires orchestrating the entire ecosystem, not just building great productsDirect customer engagement beats secondhand feedback from sales teams every timeUnderstanding each team's KPIs and workflows creates win-win collaboration opportunitiesAI can automate the administrative burden of market research, freeing PMs for strategic thinking Sponsored by FlowFocus AI - The agentic AI system that connects your entire product stack (Jira, Amplitude, PostHog, roadmapping tools, competitive intelligence) and saves product managers 5-10 hours per week. Because life is too short to be human middleware.

    ١٠ من الدقائق

  8. ١٨ يونيو

    AI-Powered Product Operations - Episode 2

    Product Team Success: AI-Powered Product Operations - Episode 2 The brutal reality: While product leaders debate whether AI will replace them, the smart ones are already using it to reclaim 5-10 hours per week from soul-crushing manual work. Episode Overview Ross Webb reveals why most product teams are using AI completely wrong and how four product operations pioneers have cracked the code on transforming from overwhelmed operators into strategic powerhouses. This isn't about treating AI like a fancy search engine—it's about weaponising it as the strategic partner it actually is. Key Insight: The product managers winning with AI aren't using it to do their job—they're using it to eliminate the parts of their job that shouldn't exist. Featured Guests 🎯 Chris Compston Why effective AI isn't about speed—it's about decision qualityThe counterintuitive truth about building high-performing teams with AIHow to increase decision-making quality, not just task completion speed 🚀 Anna Prevo How to automate the boring stuff whilst keeping the human magic that mattersThe framework for amplifying product effectiveness without losing customer empathyWhy humans must stay in the loop for what truly counts ⚡ Orla Mears The "alchemy" framework that turns overwhelming complexity into crystal-clear actionHow AI transforms jumbled thoughts into efficient processes in secondsWhy "if you're not using AI, somebody will replace you" 💡 Aliyah Mahomed Why embracing uncertainty is your competitive advantage with AIHow to be comfortable with ambiguity whilst implementing AI workflowsReal example: Automating customer support taxonomy to save 2-3 hours weekly Key Takeaways What Most PMs Are Doing Wrong: Asking ChatGPT to write better user storiesUsing AI for one-off tasks like "summarise this feedback"Treating AI as a personal assistant for ad-hoc requestsFocusing on speed over decision quality What the Top 5% Do Differently: Build systematic AI workflows that run automaticallyUse AI to amplify human empathy, not replace itFocus on decision quality over task completion speedEmbrace uncertainty and iterate rapidly The Starting Point: Automated Competitive Intelligence - the highest-impact, lowest-risk workflow to begin with. No more manual competitor tracking spreadsheets or missing crucial positioning changes. Quotable Moments 💬 Chris Compston: "Product operations should increase the quality of decision-making, not just speed up bad decisions." 💬 Anna Prevo: "We can't get so far away with all of these machines doing the work that we forget what we're doing." 💬 Orla Mears: "AI takes all the jumbled stuff in my brain and brings it into an efficient process." 💬 Aliyah Mahomed: "Be comfortable with ambiguity. The goal isn't perfection—it's continuous learning." Actionable Insights Start with Decision Quality: Don't optimise for speed—optimise for better decision-makingAutomate the Mechanical: Free up human capacity for empathy and strategic thinkingEmbrace Uncertainty: Winners experiment and iterate rather than waiting for perfect strategiesBegin with Competitive Intelligence: Highest-impact, lowest-risk entry point for AI workflows Resources Mentioned FocusFlow AI: The product management AI toolset built based on insights from dozens of product leadersAI Competitor Intelligence Workflow: Fully agentic AI system for automated competitive monitoring

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Welcome to "Product Team Success: Real-World Career Advice for Product". I'm your host, Ross Webb, and I'm here to supercharge your journey, whether you're climbing the ladder to the C-suite or already leading from the top. Our content is your secret weapon - offering insights into business metrics, data-driven strategies, and stakeholder navigation, all tailored to propel you forward and keep you excelling in your role. We believe in 'productizing' yourself and your team, leading the charge towards product success with a no-nonsense, no-fluff approach. We're paving the path in an innovative realm we call 'Data-Driven Empathy'. We'll tackle an array of topics, from securing investment for data analytics, to acing product interviews, to presenting product direction with authority. So, subscribe now to "Product Team Success", join our community of pioneers, and let's together redefine the landscape of product leadership! Get ready to be invigorated, inspired, and informed, as we revolutionize product leadership, one episode at a time!

المعلومات

  • صناع العمل
    By Ross Webb
  • سنوات النشاط
    ٢٠١٩ - ٢٠٢٥
  • الحلقات
    ٧٦
  • التقييم
    ملائم
  • حقوق النشر
    ℗ & © 2021 The Product Coach Podcast
  • موقع البرنامج على الويب
    Product Team Success