Strategic Thinking, Analytics, and Relationships: Insights from Manchester University CBO Claire Knapp

Claire Knapp is the vice president of finance and administration, chief business officer and treasurer at Manchester University in North Manchester, Indiana. In this episode, Knapp joins our host Donna Schiele to talk about his unique career journey from public accounting to higher education, navigating financial challenges in a post-pandemic environment, and the importance of collaboration and relationships in his role. "If you're stepping into the CBO role, you have to have a strategic mindset. I think it's important to be thinking strategy and also to be able to think strategy with not only the group that you may be working with, but thinking strategically with the cabinet, thinking strategically with the board, bringing strategic ideas," Knapp says. He emphasizes the significance of strong analytical skills and the ability to interpret data effectively. "Relationships are really critical. I view myself as an investor for the university. So when departments or other of our colleagues come and ask them when to spend money, for me, it's an investment. So it's working together with them." Join us for a conversation with Knapp as he discusses the evolving role of a CBO, critical skill sets for aspiring leaders in higher education finance, and the value of mentorship in professional growth. Links

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