Episode 96: Leadership & Culture in Healthcare Transformation
Welcome to the Sustainable Clinical Medicine Podcast. I'm your host, Dr. Sarah Smith, a rural Family Physician and Charting Coach, dedicated to helping Physicians and healthcare providers achieve work-life balance through sustainable clinical models. In today's episode, we are thrilled to have Michele Thomson join us. Michele, a resident of Vancouver, Canada, is a former registered nurse and the founder of Curis Consulting. She focuses on leadership development and creating psychologically safe workplaces. Michele's journey from nursing to consulting revealed the vital role of leadership in fostering supportive environments, particularly in senior housing and long-term care settings. Michele shares insights from her transformative experiences in healthcare leadership, emphasizing the importance of honest communication, staff well-being, and meaningful changes that align resources for improved patient care. Here are 3 key takeaways from this episode: Effective Change Management: Michele highlighted that sustainable improvements in care require both adding and removing responsibilities, ensuring workloads remain manageable while focusing on quality. Empowering Leadership: Creating trusting relationships and using respectful communication not only improves team dynamics but also directly impacts staff well-being and patient care quality. Meaningful Engagement: Moving beyond conventional engagement activities, Michele found that personalized, thoughtful gestures resonate more with teams, fostering a greater sense of pride and contribution. Michele Thomson Bio: Michele Thomson is a Registered Nurse who has re-invented herself as a coach and consultant specializing in workplace culture and leadership development. Driven by her personal experiences with toxic workplace challenges, Michele is dedicated to fostering work environments that align with her core mission: creating environments that foster professional growth, have a lasting impact and nurture individuals on a personal level. Michele's expertise in creating vibrant, psychologically safe spaces is made possible because of her unique approach - a fusion of the logical foundations of neuro-science with the power of mindset and human behaviour. She supports organizations and leaders in cultivating environments where individuals don't just work—they flourish. Michele also helps leaders understand that at its foundation, leadership is an exchange of energy between two people, and it's not as complicated as we have made it out to be. With Michele, it's not just about making a living; it's about living a fulfilling life. She has been featured on numerous global podcasts and is a speaker on leadership and workplace wellness. Michele, who values her roles as a daughter, wife, stepmother, and dog mama, finds joy in a hot cup of tea, a glass or two of cabernet and is a lover of all things lemon. -------------- Would you like to view a transcript of this episode? Click here **** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine. Learn more at https://www.chartingcoach.ca **** Enjoying this podcast? Please share it with someone who would benefit. Also, don’t forget to hit “follow” so you get all the new episodes as soon as they are released. **** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life. **** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.
