68 episodes

Hosted by NRN editor in chief Sam Oches, Take-Away will feature interviews with CEOs and founders of restaurant companies big and small, sharing their stories and ideas for the future but also real, tangible insights for how to innovate in our foodservice future.

Each week, Take-Away with Sam Oches will share a candid one-on-one interview along with Oches’ Take-Away — on-the-go observations about how each leader’s strategy fits within the broader foodservice context, and what actionable insights you should be applying to your own business.

Take-Away with Sam Oches Sam Oches

    • Business
    • 5.0 • 7 Ratings

Hosted by NRN editor in chief Sam Oches, Take-Away will feature interviews with CEOs and founders of restaurant companies big and small, sharing their stories and ideas for the future but also real, tangible insights for how to innovate in our foodservice future.

Each week, Take-Away with Sam Oches will share a candid one-on-one interview along with Oches’ Take-Away — on-the-go observations about how each leader’s strategy fits within the broader foodservice context, and what actionable insights you should be applying to your own business.

    A Chipotle veteran is out to find the next great fast casual

    A Chipotle veteran is out to find the next great fast casual

    In this episode of Take-Away with Sam Oches, Sam talks with Phil Petrilli, the founder and CEO of Untamed Brands, parent company to New York City-based Mediterranean fast casual Taïm and Columbus, Ohio-based fast casual Hot Chicken Takeover. Petrilli spent 13 years at Chipotle, and he founded Untamed in 2020 as an investment company that recognizes potential in emerging fast-casual concepts that he thinks could follow a similar trajectory as Chipotle. 
    In this conversation, you’ll find out why: 
    Emerging concepts often lose steam after three or four locations The past few years have been a wake-up call for a lot of restaurant founders The potential of an emerging brand begins and ends with the food Simplicity is essential to scalability Don’t lose sight of what’s most important to your customer experience Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com. 

    • 51 min
    Why this 6-brand portfolio sees power in the straight and narrow

    Why this 6-brand portfolio sees power in the straight and narrow

    In this episode of Take-Away with Sam Oches, Sam talks with Kelly Roddy, CEO of WOWorks, a relatively new portfolio company made up of 6 brands: Saladworks, Frutta Bowls, Garbanzo Mediterranean Fresh, The Simple Greek, Barberitos and Zoup. All 6 of these brands are fast casuals focused on customizable, better-for-you food, and Kelly joined the podcast to talk about why WOWorks is so committed to one type of concept and the benefits of big portfolio companies.
    In this conversation, you’ll find out why: 
    Guests don’t know how to build out recipes, but they do know which ingredients they like Sometimes it makes sense to just fly one type of plane Portfolio companies are about more than shared services “Better for you” encapsulates a lot more categories than you think You should be thinking less about brick and mortar and more about distribution points Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com. 
     

    • 33 min
    How an eco-friendly brand is doubling in size in 2022

    How an eco-friendly brand is doubling in size in 2022

    In this episode of Take-Away with Sam Oches, Sam talks with Norman Wu, the cofounder and CEO of Seattle-based Conscious Hospitality Group (CHG), which leverages conscious practices like paying employees more than minimum wage, using sustainable materials and sourcing sustainable product. CHG’s signature brand, Just Poke, is going from 15 locations at the beginning of 2022 to an expected 31 by the end of the year. Norman joins the podcast to talk about how putting people over profits makes good business sense, how scale is everything when it comes to running an eco-friendly business, and how the company’s ethos was key to Just Poke’s incredible growth in 2022.
     
    In this conversation, you’ll find out why: 
    Customers are willing to pay a premium to support brands they think are doing things the right way A strong brand ethos can help you scale more quickly Customers are more perceptive than ever about sustainability — but you should still communicate it as much as possible Eco-friendly products and practices aren’t as expensive as you think A conscious business may be more expensive, but ultimately leads to positive ROI Brands that align with customers’ values might be recession-proof  
    Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com. 

    • 35 min
    How a $600 loyalty program and small-town strategy are boosting this casual brand

    How a $600 loyalty program and small-town strategy are boosting this casual brand

    In this episode of Take-Away with Sam Oches, Sam talks with Yaron Goldman, the CEO of Rib & Chop House, a casual dining concept based in Bozeman, Montana, that is part of the Finally Restaurant Group and has 13 locations across the Mountain West. Yaron joined the podcast to talk about how they’ve streamlined the concept to prepare for their just-launched franchise program, what he thinks about the impending recession and its impact on high-end concepts like his, and how loyalty has become more and more about providing access and exclusivity.
     
    In this conversation, you’ll find out why:
    You can streamline prep and production without sacrificing quality You can’t grow if you’re not consistent It pays to be a big fish in a small pond If you treat your loyalty members like royalty, they will pay you back Customers find value in how they feel in your restaurant, not just in how much they pay In full service, the back of the house is where we should expect to see most tech innovation  
    Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com. 

    • 52 min
    The true power of restaurant data

    The true power of restaurant data

    In this episode of Take-Away with Sam Oches, Sam talks with Stacey Pool, chief marketing officer for Noodles & Company. The brand has spent the past few years evolving its digital storefront and leveraging data to refine and personalize the customer experience. Stacey joins the podcast to talk about how those efforts helped Noodles weather the instability of the past few years, plus how those strategies can improve the guest experience, dictate customer behavior and communicate the company’s unique personality.
     
    In this conversation, you’ll find out why:
    Your brand position or mission statement should show up wherever you engage with guests Your rewards program is a data jackpot and backstop against economic volatility Data can help you convert casual customers into loyal ones Little acts of kindness inside your restaurants can go a long way If you take care of your GM, they will take care of everything else  
    Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com. 

    • 37 min
    How one fast casual prepared itself for a big expansion push

    How one fast casual prepared itself for a big expansion push

    In this episode of Take-Away with Sam Oches, Sam talks with Michelle Bythewood, president of Salata, a Houston-based fast casual that’s preparing to open its 90th location. With Bythewood as leader, Salata has spent the past few years updating its brand, team and restaurant design — all as it prepares for a big expansion push. She joins the podcast to talk about the steps restaurants should take ahead of growth and what she sees as the path to becoming a billion-dollar brand.
     
    In this conversation, you’ll find out why:
    Customization is here to stay, particularly in healthy eating Plenty of guests still want to go inside restaurants — even if they don’t dine in Smaller footprints with pick-up windows are still the future The customers of today and tomorrow want to understand and connect with your purpose You’re only going to go as far as your team will take you  
    Have feedback or ideas for Take-Away? Email Sam at sam.oches@informa.com. 

    • 35 min

Customer Reviews

5.0 out of 5
7 Ratings

7 Ratings

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