QSR Uncut QSR magazine

Former NFL athlete and current Dunkin’ operator Damon Dunn has come a long way since growing up in dire straits. He joins QSR editors Danny Klein and Ben Coley to share one of QSR Uncut’s most remarkable stories yet, from tips to inspire to how to run a thriving franchise operation and win the labor battle. This is one you won’t want to miss.

Kellie Zimmerman, the president and CRO of customer data platform Brightloom, joins QSR editorial director Danny Klein to discuss the state of the industry and what data is really telling us about the consumer mindset as we near a potential recession. How is data science transforming restaurant menus? What are some of the top restaurant leaders in the space highlighting as their biggest concerns? We get into that and much, much more in this week’s wide-ranging discussion.

Kyle and Maggie Gordon put all their chips into a dream, and a fast-food category unlike any other. After some rocky and eventful early days, Dillas Quesadillas did more than hit its stride—it found a niche that’s brimming with growth potential. The Gordons join QSR editors Danny Klein and Ben Coley to share a true entrepreneurial, American dream tale, complete with “Napoleon Dynamite” references, and a look into what’s next for one of the category’s most exciting concepts.

Norman Wu, who launched Conscious Hospitality Group in his 20s, has already seen impressive growth in less than 10 years. With a motto of “people over profits,” Just Poké scaled to 19 restaurants and projects 31 by year’s end. Wu shares his history, winning philosophy, and plans for the future with QSR editors Danny Klein and Ben Coley in this wide-ranging look at what it takes to create a fast-casual brand, grow it, and position for sustained success.

Christine Schindler, CEO and cofounder of PathSpot, joins QSR Editorial Director Danny Klein to chat about a technology featured as one of TIME’s Best Inventions, and called a “World Changing Idea" by Fast Company. Pathspot has scanned millions of hands around the country at major restaurant chains, airports, schools, manufacturing facilities, and more. Learn how Christine co-founded the company in August 2017, what she's learned about entrepreneurship since, and how a biomedical engineer solved one of the industry’s oldest and most pressing concerns.

Operators from 85-plus brands representing over 35,000 locations share their key priorities and initiatives for the next two years in Qu’s fourth-annual State of Digital report. CMO Jen Kern joins QSR editorial director Danny Klein to discuss the findings and break down the top eight technology trends to watch in 2023. This is one deep dive you won’t want to miss.
Full report here: https://www.qubeyond.com/2023-state-of-digital-for-fast-casual-qsr-restaurants/