Take Care of Your Employees and They’ll Take Care of Your Clients | Shirley Wiliani

Shirley Wiliani is the founder of A La C.A.R.T.E. Solutions (ALC for short) and has over 20 years of experience in accounting and finance. ALC aims to provide owners of small and mid-sized businesses with accounting services on par with that of larger enterprises. Shirley’s experience makes her a frequent speaker, having recently spoken at EO Los Angeles’s Forum about The Predictive Index. This episode also talks about how Shirley created a thriving business with a strong focus on employee well-being and cultural fit. She also opens up about overcoming personal hardships, such as her battle with breast cancer and its profound impact on her life and business philosophy. 

Timestamps:

01:44 Meet Shirley

04:04 Discovering the Predictive Index

05:50 Personal Strengths

08:06 Employee Engagement

15:13 Difficult Clients

19:52 Boundaries for Success

21:27 Top and Bottom 1%

22:29 Overcoming Breast Cancer

23:31 Marriage Counseling Date Nights

26:29 The Predictive Index vs. Other Personality Tests

38:29 The Power of Vulnerability