Talking Shop by Retail Sector Mulberry Media

This episode we spoke with Nicky Lovell, head of outlets and retail business development, at Global Mutual, a real estate investor, operator and developer. We covered how outlet retail has developed since it emerged the 90s, how Global Mutual identifies opportunities, and turning outlet shopping into a family-focused destination for the benefit of the local community.

Marcus Fox, CEO of Agile Retail, joins us this week to discuss what he learned during his 15 years at supermarket giant Sainsbury’s, how Agile helps retailers trial innovative solutions in order to figure out what their customers will want and need in the future and how the make up of physical stores may change in the coming years.

This week we are joined by Josh Graham, the co founder and CMO of Airtime Rewards. We discussed how Josh identified a gap in the market for mobile strategies for retailers, how a literal elevator pitch helped the business find its feet in its early days and how technology will play an important role in bringing customers back to bricks and mortar stores.

This episode we are joined by Sarah Parham, founder of Sarah Verity Jewellery. We talked about the brand's interesting origins than can be traced back to afternoon tea in India, how a government mentor scheme helped her learn all she needed to run a successful retail business and why she believes the launch of her brands new TV channel may signify an opportunity for all retailers

This week we spoke with Jim Rudall, head of EMEA at Intuit Mailchimp. We spoke about his career in marcomms including founding his own consulting firm, how Intuit Mailchimp is incorporating AI into its toolset to help SMBs drive better customer comms than ever before, and how consumers’ expectations around email marketing have evolved over time.

This episode we’re joined by Sam Walker, the manager of independent, family-run department store Walker & Ling. He discusses the interesting history behind the building itself, how retailers can best engage with their local community, his approach to running a sustainable independent business, and the return of traditional stores to the high street.