Tarry and Davies

Airline Management Group

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✈️ Practical Insights to manage airlines successfully and create free cash flow A podcast for everyone interested in or actively involved in the airline business from start-ups to legacy.Brought to you by Airline Management Group https://airline-management.com/ and CTAIRA https://www.ctaira.com/

29/08/2024

Finding the Balance: Cost-Cutting vs. Quality Customer Service and the associated impact on profitability?

Send us a textIn this episode, Jon, Chris and Peter explore the correlation between customer service and profitability, focusing on the aviation industry. The conversation also touches on the role of technology in customer service and the need for leadership to prioritize customer satisfaction. The hosts suggest that airports and airlines should focus on improving the customer experience and address issues such as long queues, inconsistent service, and lack of personalization.If you...

32 phút
12/06/2024

Reflections on the 80th IATA AGM and defining the role and value of national airlines

Send us a textIn this episode, Jon, Chris, and Peter reflect on the outcomes and major talking points of the IATA AGM, as well as the Future Aviation Forum, which took place in Riyadh and was attended by both Chris and Peter. Peter summarizes his takeaways from the AGM and the importance of national airlines aligning with the values and strategic goals they represent. How to value the impact and value of an airline is also debated, along with the need for both private and public sec...

33 phút
TRAILER

Welcome to Tarry and Davies

Send us a text Hello and welcome to Tarry and Davies, the podcast offering practical insights to manage airlines successfully. This is a podcast brought to you by Airline Management Group and is for everybody interested or actively involved in the airline business, from startups to legacy carriers.Your host is Jon Howell, an aviation enthusiast and podcaster, who aims to guide you through the tricky world of airline management from ensuring strong foundations are laid right through to a ...

2 phút
14/05/2024

The state of the industry in 2024. Blue skies or turbulence ahead?

Send us a textFor the first episode in the series, Jon, Chris, and Peter discuss the current state of the aviation industry and the importance of long-term strategy and leadership. Together, they touch on topics such as capacity restrictions, record profits, customer service, aircraft design, and the role of small airlines. The episode emphasizes the need for airlines to have a long-term view and focus on profitability while also considering the customer experience and the economic impact of ...

28 phút

TRAILER

Welcome to Tarry and Davies

Send us a text Hello and welcome to Tarry and Davies, the podcast offering practical insights to manage airlines successfully. This is a podcast brought to you by Airline Management Group and is for everybody interested or actively involved in the airline business, from startups to legacy carriers.Your host is Jon Howell, an aviation enthusiast and podcaster, who aims to guide you through the tricky world of airline management from ensuring strong foundations are laid right through to a ...

14/05/2024

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2 phút

✈️ Practical Insights to manage airlines successfully and create free cash flow A podcast for everyone interested in or actively involved in the airline business from start-ups to legacy.Brought to you by Airline Management Group https://airline-management.com/ and CTAIRA https://www.ctaira.com/

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Airline Management Group
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Tarry and Davies

Tarry and Davies

Tập

Finding the Balance: Cost-Cutting vs. Quality Customer Service and the associated impact on profitability?

Reflections on the 80th IATA AGM and defining the role and value of national airlines

Welcome to Tarry and Davies

The state of the industry in 2024. Blue skies or turbulence ahead?

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Welcome to Tarry and Davies

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