162 episodes

Tearsheet Podcast is the podcast of record for news and opinion about the finance industry. Weekly, we identify, track, and analyze top trends impacting the business of finance, with an eye on the digital disruption wrought by fintech and new financial technology.
Every week, your host, Zack Miller, founder of Digiday Media's Tearsheet, interviews thought leaders, senior executives, and entrepreneurs helping to form the next generation of financial services and technologies.

Tearsheet Podcast: The Business of Finance Tearsheet Studios

    • Investing
    • 4.9 • 23 Ratings

Tearsheet Podcast is the podcast of record for news and opinion about the finance industry. Weekly, we identify, track, and analyze top trends impacting the business of finance, with an eye on the digital disruption wrought by fintech and new financial technology.
Every week, your host, Zack Miller, founder of Digiday Media's Tearsheet, interviews thought leaders, senior executives, and entrepreneurs helping to form the next generation of financial services and technologies.

    Diebold Nixdorf's Simon Powley on the integration of physical currency and digital tools

    Diebold Nixdorf's Simon Powley on the integration of physical currency and digital tools

    Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller.

    As we’ve discussed many times on the podcast, the pandemic has accelerated a lot of digital trends that were already underway before COVID-19 hit. There’s been a big push away from cash and towards contactless but major US cities are pushing back on cashless retailers. So, where will all this lead?

    Diebold Nixdorf’s Simon Powley joins me on the podcast to discuss integrating physical currency and digital tools. Drilling down, we look at the durability of cash and ATMs as a banking channel. Powley shares insights from his work with major banking institutions around the US about the future of cash and banking, in general.

    Simon Powley is my guest today on the Tearsheet Podcast.

    • 24 min
    'Voice reduces the steps to do the things you want to do': Clinc's Jon Newhard

    'Voice reduces the steps to do the things you want to do': Clinc's Jon Newhard

    Welcome to the Tearsheet Podcast. I’m Tearsheet’s editor in chief, Zack Miller.

    Eighteen months ago, there was a lot of talk around voice and the possibilities of using human speech as a new automated channel in financial services. There’s less talk now but the technology continues to improve.

    Today’s guest on the podcast is Clinc’s Jon Newhard. He’s been around technology a lot for the past 25 years and as Clinc’s newly appointed CEO, he’s juiced at the opportunity to be able to understand unstructured speech and interpret the underlying meaning of customer support inquiries. Clinc provides its customers – primarily banks and financial institutions – with the tools needed to improve their customer support services.

    Jon Newhard is my guest today on the Tearsheet Podcast.

    • 26 min
    PPRO's Steve Villegas on how COVID is impacting local payment behavior

    PPRO's Steve Villegas on how COVID is impacting local payment behavior

    Welcome to the Tearsheet Podcast. I’m Zack Miller, Tearsheet’s editor in chief.

    Today’s guest is Steve Villegas, vp of payment partnerships in North America for PPRO. He works with acquirers and payment service providers to give them a single integration to offer a variety of local payment options to their customers.

    We explore a recent whitepaper PPRO published about how COVID has impacted consumer spending around the globes and disrupted payments particularly in cross border markets. We also discuss how the needs of the various players — from merchants to consumers — have changed during this period.

    Steve Villegas is my guest today on the Tearsheet Podcast.

    • 20 min
    'Design a good CX for subscriptions and the revenue will pour in': Ingenico's Andrew Monroe

    'Design a good CX for subscriptions and the revenue will pour in': Ingenico's Andrew Monroe

    Welcome to the Tearsheet Podcast. I’m Tearsheet editor in chief, Zack Miller.

    Many people know Ingenico as a manufacturer of payment terminals. Over years, the company has acquired firms in the digital payment processing space. Our guest on the podcast today, Andrew Monroe, runs the epayments division in North America, helping large multinational merchants accept payments from consumers across the world.

    Through his decade at Ingenico, Andrew has seen a lot of payment trends. In our discussion, we talk about the growth of subscription payment models and how firms can effectively implement them. We discuss how to effectively implement data strategies around optimizing conversions online. Andrew shares how firms can enter best new markets with digital payments and services.

    Andrew Monroe is my guest today on the Tearsheet Podcast.

    • 19 min
    'Banking enables us to play a bigger role in our customers' lives': Stash CEO Brandon Krieg

    'Banking enables us to play a bigger role in our customers' lives': Stash CEO Brandon Krieg

    Welcome to the Tearsheet Podcast. I’m editor in chief, Zack Miller.

    Challenger bank Stash is rooted in helping most Americans invest and build wealth, $5 at a time. The company has grown a lot this year. Co-founder and CEO Brandon Krieg joins me on the podcast to update the firm’s growth metrics. Stash recently won Tearsheet’s Challenger Bank Award for Best Card Product for its Stock Back Card, which rewards cardholders with fractional shares of companies they shop at. We talk about the growth opportunities for the firm and its decision early on to monetize its accounts via a subscription fee. Lastly, we discuss Stash’s relationship with Green Dot, its banking as a service provider, and what’s important to get right in those types of partnerships.

    Brandon Krieg is our guest today on the Tearsheet Podcast.

    • 22 min
    BlueVine's new CMO Patrick Adams on the potential of getting SMB banking right

    BlueVine's new CMO Patrick Adams on the potential of getting SMB banking right

    Welcome to the Tearsheet Podcast. I’m Zack Miller.

    BlueVine’s roots are in digital lending to small businesses. Beginning with a factoring product, the company moved into lines of credit. And when PPP rolled out at the beginning of the pandemic, the company ended up helping 155,000 SMBs receive over $4.5 billion in assistance. As the company has matured, it’s also introduced business banking.

    Freshly appointed chief marketing officer, Patrick Adams joins us on the podcast today to talk about BlueVine’s trajectory into banking. Adams was most recently the head of US marketing at PayPal after stints running marketing at Victoria’s Secret and BMG. He is juiced on the potential the firm has to go deeper into solving the pain points in SMB banking and we talk about his plans to grow and expand the business.

    Patrick Adams is my guest today on the Tearsheet Podcast.

    • 21 min

Customer Reviews

4.9 out of 5
23 Ratings

23 Ratings

JoshCrist ,

Empowering, insightful and actionable! 🔥

Whether you’re well established as someone innovating in the world of banking and fintech, or just getting started as a catalyst for change within your organization - this is a must-listen podcast for you! Zack does an incredible job leading conversations that cover a huge breadth of topics related to the ins and outs of successfully navigating an ever changing financial landscape - from leaders who’ve actually walked the path. Highly recommend listening and subscribing!

CedoMir01 ,

Great guests and content!

Perfect length, the podcast strikes the right balance of not too long, but just long enough to squeeze really interesting and valuable content out of each guest. I've enjoyed the recent focus on fintech, InsureTech, and marketing.

Rai 1234987 ,

Fascinating conversations on emerging tech

Fascinating conversations on emerging tech

Top Podcasts In Investing

Listeners Also Subscribed To