Tech Ecosystems: The New Operating Model

In this episode, we discuss the history of tech ecosystems for health plans, the most common operating model today, the multiple-vendor model, and an innovative new operating model that relies on an end-to-end ecosystem from a single, accountable vendor partner. We discuss the pros and cons of the different models, as well as provide recommendations for future-forward plans that are ready to improve the delivery of healthcare and reduce the inefficiencies native to the industry. 

About Our Guest: 
Kevin Adams is the co-founder and CEO of UST HealthProof. Under his leadership, strategic vision, and commitment to innovation, UST HealthProof has grown into a global organization with over 4,000 employees. Kevin served as the healthcare Chief Technology Officer for UST Global and has held roles with Cigna and Accenture. He also led the digital transformation effort at Edifecs.