Technical Foodies: A QSR Technology Podcast

Delia Sargeant for ACRELEC

Designed for tech heads and food fanatics alike, Technical Foodies explores the latest trends and innovations in the QSR tech industry. Host and marketing professional Delia Sargeant sits down monthly with experts and industry leaders from your favorite QSR brands to discuss the latest innovations. Made for execs, entrepreneurs, and consumers, Technical Foodies dives into what impacts how we dine, shop, and live.

Episodios

  1. 28/07/2023

    APPEALING TO GEN Z: embracing digital customer journeys

    Welcome to Technical Foodies, the podcast dedicated to exploring QSR technology and hot topics in the food and beverage industry – presented by ACRELEC In this episode, host Delia Sargeant is joined by Digital Signage and Customer Journey expert, Allie Metz, as they delve into all things Gen Z. According to Knit’s 2022 Restaurant and Dining Report, Gen Z commands an astounding buying power of $150 billion in the US alone, surpassing all previous estimates and projections from years before. It's evident that Gen Z's significance and influence expand beyond QSRs, making them a crucial segment to capture in any industry. Join Delia and Allie as they explore key drivers, behaviors and influences of Gen Z and learn how restaurants, both big and small, can better appeal to and capture the attention of these digitally-native customers and diners. Tune in to discover actionable strategies for embracing digital customer journeys. Learn more about ACRELEC   Read the Transcript   Disclosure:   The views and or opinions expressed in this podcast are not necessarily the views of Acrelec Group, S.A.S. or any of its subsidiaries or affiliates, Glory Ltd, Glory Global Solutions Limited or any of their subsidiaries or affiliates and the ACRELEC Group of companies, their directors, officers and employees make no representation about and accept no liability for its accuracy or completeness.

    30 min

  2. 15/05/2023

    THE AGE OF AI: how automation is shaping the future of restaurant tech

    Technical Foodies is a podcast that discusses QSR technology and hot topics in the food and beverage industry – presented by ACRELEC   Join host Delia Sargeant this month as she explores the world of AI and machine learning. In an insightful conversation with Thibaud Denolle, keen technologist and Director of Innovation and Marketing at ACRELEC Inc., they delve into the current state of AI and its exciting future in the food tech space.  Get ready to discover how this cutting-edge technology is set to transform the way we dine out.  Delia and Thibaud discuss AI’s current impact and where it’s headed, uncovering its capabilities for automation and personalization. They also tackle the ethical considerations and challenges restaurants face when innovating with AI.  Don’t miss out on this insightful exploration of AI’s transformative power in the QSR industry. Learn more about ACRELEC Read the Transcript Disclosure:  The views and or opinions expressed in this podcast are not necessarily the views of Acrelec Group, S.A.S. or any of its subsidiaries or affiliates, Glory Ltd, Glory Global Solutions Limited or any of their subsidiaries or affiliates and the ACRELEC Group of companies, their directors, officers and employees make no representation about and accept no liability for its accuracy or completeness.

    36 min

  3. 15/03/2023

    ARE THEY DEAD?: drive-ins

    Technical Foodies is a podcast that discusses QSR technology and hot topics in the food and beverage industry—presented by ACRELEC. This month host Delia Sargeant sits down with veteran of the Drive-In industry, Paul Crawford to discuss all things Drive-in. After almost 6 years as President of OrderMatic Corporation, one of the first names in audio systems for QSR and a major player in audio for Drive-Ins, Paul is now a Program Director for ACRELEC.   As we mature, restaurant concepts mature with us… most of the time. Drive-in restaurants were a staple of American culture in the mid-20th century. My European colleagues know them mainly from American movies like Dazed and Confused and American Graffiti, but you can still find them today. Sonic is of course the largest chain, but local mom-and-pop drive-ins still exist all over the country and they look almost exactly like they did in the 50s -except maybe for the roller skates.   As we discussed with Tyler last month, QSRs are going digital, investing in tech, and taking advantage of partnerships to stay relevant and profitable. So, what’s next for the drive-in? will this fixture of Americana jump on the tech train? Stay antiquated?   Paul and Delia discuss the distinction between Mom & Pop drive-ins and chains like Sonic. This differentiation leads to different styles of restaurants, with different goals. Mom & Pop drive-ins capitalize on nostalgia and need to find a balance of feel and function when introducing technology, while chains like Sonic or Stars can leverage economies of scale and technology partners to innovate the drive-in as we know it.   Learn more about the current state of drive-ins in the US, what technological innovations are on the forefront, how drive-ins differ from traditional drive-thru QSRs, and where the model is headed next on this month’s episode of Technical Foodies.   Learn more about ACRELEC   Read the Transcript   Disclosure:   The views and or opinions expressed in this podcast are not necessarily the views of Acrelec Group, S.A.S. or any of its subsidiaries or affiliates, Glory Ltd, Glory Global Solutions Limited or any of their subsidiaries or affiliates and the ACRELEC Group of companies, their directors, officers and employees make no representation about and accept no liability for its accuracy or completeness.

    34 min

  4. 17/02/2023

    NEW YEAR, NEW TRENDS: a look at 2023 QSR trends

    Technical Foodies is a podcast that discusses QSR technology and hot topics in the food and beverage industry—presented by ACRELEC. Kicking off 2023 with a bang, host Delia Sargeant sits down with experienced technologist and VP of Sales at ACRELEC America, Tyler Marpes to discuss three exciting trends hitting the industry this year. How would a recession affect the QSR industry? What role can tech play to lower the cost of employment? What makes a good loyalty program? How can brands use tech to gather deeper info about their customers? Will dual-branded restaurants make a comeback? Learn the answers to those questions and more on this month's episode of Technical Foodies. Learn more about ACRELEC. The views and or opinions expressed in this podcast are not necessarily the views of Acrelec Group, S.A.S. or any of its subsidiaries or affiliates, Glory Ltd, Glory Global Solutions Limited or any of their subsidiaries or affiliates and the ACRELEC Group of companies, their directors, officers and employees make no representation about and accept no liability for its accuracy or completeness.

    44 min
  • 4 episodios

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Designed for tech heads and food fanatics alike, Technical Foodies explores the latest trends and innovations in the QSR tech industry. Host and marketing professional Delia Sargeant sits down monthly with experts and industry leaders from your favorite QSR brands to discuss the latest innovations. Made for execs, entrepreneurs, and consumers, Technical Foodies dives into what impacts how we dine, shop, and live.

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