AWS - Conversations with Leaders

Amazon Web Services
AWS - Conversations with Leaders

The Conversations with Leaders podcast, brought to you by AWS (Amazon Web Services), features peer-to-peer conversations between business executives on innovating for growth, building resiliency, and shaping the future of their organizations. Learn more at AWS Executive Insights and follow us on LinkedIn. For video versions of these and other conversations, subscribe to our YouTube playlist.

  1. HACE 2 DÍAS

    Gamifying Digital Transformation: Drive Adoption Through Engagement

    Gamification is a powerful tool for driving digital transformation by engaging employees, fostering teamwork, and providing clear metrics for success. By understanding your audience, designing engaging experiences, and aligning gamification initiatives with broader business objectives, you can accelerate the adoption of new technologies. Hear from Tom Godden, Director of Enterprise Strategy at AWS.

    10 min

  2. 10 DIC

    Cloud Migration and Modernization Lessons Learned

    This podcast features AWS enterprise strategists Jonathan Allen and Jake Burns discussing cloud migration insights. Drawing from their own extensive experience, they offer actionable guidance for organizations at any stage of migrating to the cloud. Key lessons include starting promptly, securing workforce buy-in, and maintaining simplicity. They dispel myths about migration complexity and emphasize speed's role in risk reduction. Technical advice covers efficient tool usage and minimal refactoring approaches. Practical tips include clear goal communication, strategic outsourcing, and starting with low-risk workloads.

    26 min

  3. 26 NOV

    Feedback is the Breakfast of Champions: Insights from Aviva's Group CEO

    In this episode, hear from Dame Amanda Blanc, Aviva's Group CEO. Drawing on her journey from her humble background growing up in Wales to being awarded the Damehood for her significant contributions to the business world, our guest shares valuable lessons on the importance of continuous learning, embracing feedback, and driving innovation. Gain actionable insights on: leveraging AI and cloud technology to enhance customer experience, strategies for accelerating diversity and inclusion, balancing sustainability goals with business responsibilities, and the critical role of customer-centricity in shaping insurance products and services.

    24 min

  4. 19 NOV

    Elevating the Experience for Employees and Customers at Verizon Consumer Group

    In this episode, Vivek Gurumurthy, CIO and SVP of Verizon Consumer Group, discusses the company's digital transformation journey. He shares insights on evolving customer expectations, the shift to a digital-centric business model, and the importance of personalized experiences. Highlights include Verizon's focus on leveraging AI and cloud technologies to enhance customer interactions and empower frontline employees. He also emphasizes the critical role of cultural change and employee reskilling in successfully implementing these technological advancements across the organization.

    28 min

  5. 15 NOV

    The AI-Driven Future of Customer Support

    Hear from Des Traynor, Co-founder and Chief Strategy Officer of Intercom, about the revolutionary impact of AI on customer service. Traynor shares insights into Intercom's AI journey, including the recent launch of their advanced AI agent, and discusses how their product management philosophy of "starting with the problem" has shaped their strategy. The episode offers valuable perspectives on fostering innovation, the current state and future of AI in customer support, and provides actionable advice for executives aiming to improve customer experience in the AI era.

    26 min

  6. 12 NOV

    Reshaping Human-Centric Patient Experiences at Scale

    In this episode, Kumar Chebrolu, principal at Deloitte Consulting LLP and Elevance Health’s Chief Data and Digital Transformation Officer Ashok Chennuru discuss how cloud migration creates the foundation for exceptional "whole health" human-centric experiences in healthcare at scale with AI and generative AI. They explore how unified data management, digital transformation, and strategic technology choices are empowering healthcare organizations to better understand patient needs, personalize experiences, enhance operational efficiency, and offer insights executives can apply to their own industries.

    27 min

  7. 29 OCT

    Win with Integrity: People-First Leadership with Dynatrace

    In this episode, Dynatrace CEO Rick McConnell shares his insights on Dynatrace's mission to help organizations navigate the increasing complexity of modern software environments, and how the company's observability platform and AI-powered capabilities are empowering digital transformation. McConnell also highlights his unique approach to building a high-performing, collaborative culture that balances competitiveness with empathy and work-life harmony, and his perspecitve on what factors make an effective CEO.

    27 min

  8. 15 OCT

    From Lagging to Leading: Navigating AI Adoption Challenges

    In this episode, AWS Enterprise Strategists provide a roadmap for organizations who may feel they've missed the first-mover advantage with generative AI. They share practical advice on overcoming common barriers like analysis paralysis, managing risk, and upskilling teams. Listeners will learn how to unlock the true potential of generative AI by starting small, lowering the cost of failure, and leveraging the scalability and flexibility of the cloud, and get insight into a realistic, action-oriented perspective for organizations determined to catch up and thrive in the generative AI era.

    23 min
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The Conversations with Leaders podcast, brought to you by AWS (Amazon Web Services), features peer-to-peer conversations between business executives on innovating for growth, building resiliency, and shaping the future of their organizations. Learn more at AWS Executive Insights and follow us on LinkedIn. For video versions of these and other conversations, subscribe to our YouTube playlist.

Información

  • Creador
    Amazon Web Services
  • Años de actividad
    2019 - 2024
  • Episodios
    213
  • Clasificación
    Apto
  • Copyright
    © ©2019 Amazon Web Services
  • Mostrar sitio web
    AWS - Conversations with Leaders

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