The AI Financial Evolution with LSEG’s Hanna Helin

Join host Vahe Andonians and dive into the fascinating world of AI's impact on the financial sector with Hanna Helin, Global Head of Technology Innovation at the London Stock Exchange Group.

In this episode, we explore Hanna's career journey in AI and technology, unveiling the seismic shifts brought about by AI in financial institutions. From the bedrock role of cloud computing and big data to the transformative power of OpenAI's GPT, we navigate through milestones that have democratized AI access and reshaped new markets.

Hanna delves into the intricate tapestry of AI regulation within financial services, balancing innovation and governance in a global context, from European GDPR to shaping AI's trajectory worldwide.

Discover the London Stock Exchange Group's transformative AI journey, the challenges and triumphs of integrating AI into operations, and the impact on customer solutions. Hanna shares insights into the delicate balance between regulatory frameworks and competitive advantage.

As we explore the harmonization of human insight and AI precision, Hanna emphasizes the importance of tailored AI models and the integration of human feedback for a cyclical, evolving workflow. From ethical complexities to potential global divides, we highlight societal impacts and the necessity of collaborative global governance.

Tune in for a captivating discussion on universal AI literacy, the transformative power of AI on productivity, and the role of shared knowledge in catalyzing innovation across enterprises!

Key Quotes: 

• “I think there's definitely a promise there to the whole discussion about co-pilot experience, or I think many people describe AI as kind of your assistant, which will do those manual tasks that you had to do previously and you get freed up that time to do something completely different. I think that itself will evolve how all of us will work both in our personal life and then in our normal roles as well going forward.”
•  ”I think as an organization, we have been using AI for a long time. I would say specifically around our data management processes and as we bring in new content for our financial services customers, AI has always always been there and for a long time, obviously, with large language models, we are staying very close to the market, seeing that how our financial services customers will want to evolve their workflows going forward.”

Time Stamps:

• (3:10) Evolution of AI and Technology Leadership
• (10:33) AI Regulations in Financial Services
• (13:14) LSEG’s own AI development
• (17:17) Integrating Human Feedback Into AI
• (24:05) Encompassing global ethics and diversity with AI
• (37:45) Solving the challenges of tomorrow with AI

Links:

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