The Battle for Retail Talent

Frontline workers are a vital part of retail operations. They’re the first impression and the gatekeepers, in addition to being responsible for high-quality customer service. But competition for retail talent is intense, and it’s even harder to retain workers once they’re on board. So how can retailers attract and keep the best of the best? We recently sat down with Chris Cameron, managing director at Deloitte Consulting, to talk about how retailers are winning the battle for talent in an increasingly competitive landscape.