The CEO Operator: Building a business to make processes work for people with Jon Darbyshire

Jon Darbyshire, the co-founder and CEO of SmartSuite, began his career majoring in finance and accounting. After working at Ernst & Young he realized he was great at creating processes, and went on to manage one of their global practices. Through setting up processes and working with the right people and technology he was able to achieve amazing things, culminating in becoming the youngest partner at Ernst & Young.

In this episode we discuss:

• What it is like hiring 100 developers
• The role of collaborative technology for the Gen Z workforce
• A feedback loop system and how to follow your customer
• Building visual processes
• The dangers of over-processing and the power of keeping things simple
• What Jon looks for when investing in companies (and the big mistake he made)

You can find Jon on LinkedIn and SmartSuite.

Learn more about my work at arianacofone.com or drop me a line at hello@arianacofone.com!

Produced by Fina Charleson

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