15 episodes

The CereCore Podcast brings you conversations focused on the intersection of healthcare and IT. From practical advice to strategic thought leadership, hear how healthcare IT leaders are navigating the decisions, challenges and journey of delivering technology to improve healthcare in their community today and in the future.

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    • Technology

The CereCore Podcast brings you conversations focused on the intersection of healthcare and IT. From practical advice to strategic thought leadership, hear how healthcare IT leaders are navigating the decisions, challenges and journey of delivering technology to improve healthcare in their community today and in the future.

    When Healthcare's Toughest Problems Need an Outsider's Perspective

    When Healthcare's Toughest Problems Need an Outsider's Perspective

    Many healthcare organizations are facing single digit or negative EBITDA and are searching for strategies to improve profitability, patient care and sustained growth. Examining revenue cycle is often a great place to start because of its far-reaching impact, explains Kim Waters, Principal Consultant for Revenue Cycle at CereCore. In this episode with host Phil Sobol, Vice President of Business Development at CereCore, Kim shares her unique perspective having worked with healthcare leaders in managed services, revenue cycle, payer disciplines and now CereCore clients. Kim explains how her conversational approach uncovers quick wins, identifies root causes, and helps teams navigate complex changes. She brings business acumen and healthcare experience working with a variety of C-suite roles, health system boards of directors, and clinical teams. What common problems warrant an outside perspective? How can you achieve a productive partnership with a consultant? Kim answers these questions and explains why evaluating change readiness is important to innovation. She wraps up the conversation with a client story that highlights the impact care navigation can have on positive financial results for a health system, a patient and their family. 

    Key topics 

    How to derive the most value from a consulting engagement 
    Top areas C-suite leaders are looking to improve today 
    Data, storytelling and the why behind decisions 
    Revenue cycle optimization can be ripe with opportunity 
    Care navigation client story: strategy yields savings for health system and patients 
    Connect
    Connect with Phil Sobol, Vice President of Business Development at CereCore, on LinkedIn.   
    Connect with Kim Waters, Principal Consultant for Revenue Cycle at CereCore, on LinkedIn. 
    Would your organization benefit from an outside perspective with deep healthcare expertise? Reach out and start a conversation about how we could help.   
    More resources to explore: 

    Advisory Services Six Cybersecurity Points Healthcare CIOs Should Explain to Their Boards 

    CIOs Rank Top Healthcare IT Priorities and Pressures for 2024 (Part 1) 
    How Commitment to ROI can Improve a Health System’s Bottom Line 
    2024 Healthcare Technology Industry Trends: Top Challenges for CIOs

     

    • 35 min
    Why EHR Optimization Is Worth The Effort And Budget

    Why EHR Optimization Is Worth The Effort And Budget

    Maximizing the investment in an EHR platform is work that’s never really finished, and having the organizational discipline, resources, and mindset to continue pursuing EHR optimization often can feel like a battle. In this episode, Phil Sobol, Vice President of Business Development, talks with EHR experts Bob Gronberg, Assistant Vice President of MEDITECH Professional Services; John Walsh, Manager of MEDITECH Professional Services; and Stephanie Murray, Senior Director of Epic Services. Hear their strategic approaches for discovering optimization opportunities, common issues facilities face, and how assessments can help leaders prioritize optimizations and uncover root causes. The panel covers a wide range of topics such as managing through education needs and staff turnover, why getting behind on system updates can be costly and what a consistent maintenance and optimization process could look like. Each panelist shares parting words of wisdom based on their passion for healthcare and experience working in the EHR vendor setting and with healthcare leaders and clinicians in health systems across the US and abroad. 
    Key topics:  
    Strategic approaches to EHR optimization and maintenance  How an EHR optimization assessment works   Things you can learn from an EHR assessment  Quick wins and trends from an assessment  Change management best practices  Governance, clinical council and budgeting advice  Connect with show host Phil Sobol, Vice President of Business Development, and optimization panelists on LinkedIn: 
    Bob Gronberg, Assistant Vice President of MEDITECH Professional Services  John Walsh, Manager of MEDITECH Professional Services  Stephanie Murray, Senior Director of Epic Services   Did this topic resonate with you? Reach out and start a conversation to learn more. 
    For more on EHR assessments, check out these resources. 
    MEDITECH Rules: How to Start Optimizing and Solving Pain Points  Get more from your MEDITECH EHR  How to Determine When It’s Time to Optimize Your Epic EHR  Get help with Epic optimization, staffing and more  {Podcast} EHR Optimization: How to Keep Improving After Go Live, Cory Lane, OakLeaf Surgical Hospital   

    • 46 min
    Rolling Out EHRs in the Rural Setting: An Expert Guide

    Rolling Out EHRs in the Rural Setting: An Expert Guide

    An EHR implementation is a massive project, especially for rural healthcare locations. Ismelda Garza, CIO of Cuero Regional Hospital and senior consultant at CereCore, explains the multi-year journey their hospital has been on to prepare for the transition to a modern EHR like MEDITECH Expanse. What prep work is involved? Ismelda shares practical advice and her experiences in this conversation with Phil Sobol, Vice President of Business Development at CereCore. Hear more about the importance of infrastructure stability and early collaboration with third party application vendors to head off potential implementation delays and issues. Plus, Ismelda talks about her personal experience building solid relationships with her leadership team colleagues, staff and end users. 
    Key topics: 
    How to prepare for EHR change, from infrastructure and vendors to staff  The broad impact of technology implementation in a rural setting  How to build solid C-suite relationships   EHR investments in rural health  HIT leadership career journey and passion for rural health  Learn more about Cuero Regional Hospital. 
    Connect with Ismelda Garza on LinkedIn. 
    Connect with Phil Sobol on LinkedIn. 
    Ismelda and Phil mention a conversation with Lynn Falcone, CEO of Cuero Regional Hospital, on the podcast. Hear more about the unique challenges of running a rural hospital and Lynn’s goals and vision for a modernized EHR platform in the episode Rural Healthcare: A CEO’s Take on Advocacy, Tech and More. 
    What does your healthcare organization need for your EHR today? Considering a move to MEDITECH Expanse? Looking to maximize your investment and ready to optimize your existing EHR? 
    Let’s talk. We are a comprehensive EHR services partner and work with healthcare organizations of all sizes in the US and UK so that EHR technology is the tool you need it to be for your care teams and patients. 
    Next step resources 
    Consider starting with an EHR assessment.  Get ready to move to Expanse. Download the ebook.  Implement MEDITECH Expanse Ambulatory for a single EHR. Download the ebook.  Subscribe to the CereCore newsletter for the more resources.  Read how our healthcare operations background makes us a unique healthcare IT partner in this flipbook.  

    • 26 min
    Fostering a Culture of Innovation and Growth

    Fostering a Culture of Innovation and Growth

    Shahzad Fakhar, HCA Healthcare, Vice President Field Operations – Information Technology Group, discusses innovation and how healthcare IT leaders can help their organizations adopt a mindset of constant innovation, break down silos and leverage partnerships. Preparing for the future, what are some big areas of opportunity for innovation? What should organizations be paying attention to? In this conversation with Phil Sobol, Vice President of Business Development at CereCore, Shahzad talks about innovations HCA Healthcare is working toward, reflects on what the pandemic taught us about innovation and other lessons gleaned during his 30+ year career working in healthcare IT from rural to metropolitan healthcare settings. 
    Key topics: 
    Navigating internal silos and external pressures that can stifle innovation  Uncovering opportunities for innovation from patient care documentation to modern EHRs and process automation  Collaborating effectively across service lines and with partners  Reflecting on what the COVID-19 pandemic taught us about innovation   Closing advice around anticipating the future demands of your customers, clinicians, and patients  Learn more about HCA Healthcare technology. 
    Learn more about CereCore. 
    Is your healthcare organization looking for a healthcare IT partner? CereCore provides EHR agnostic, comprehensive healthcare IT services that can help local IT teams focus on innovation.  
    CereCore applies a depth of healthcare and operations understanding like no other healthcare IT consulting and managed services firm. Check out this flipbook and explore what makes CereCore unique. 
    Download these decision guides for MEDITECH Expanse  
    •    The Path to MEDITECH Expanse: Why Your Organization Needs a Single EHR  
    •    MEDITECH Expanse Ambulatory: Move Your Organization Closer to a Single EHR  
    Check out our other resources on managed services and staffing and help desk.   
    Subscribe to the CereCore enewsletter to stay current on our latest resources. 

    • 29 min
    How to Bridge the Great Divide Between IT and Physicians

    How to Bridge the Great Divide Between IT and Physicians

    The physician and IT professional can be radically different personalities and disciplines. What can a healthcare organization do to encourage better collaboration between the two? Dr. Charles Bell, a physician advisor for CereCore, believes that understanding the needs of physicians is the starting point to ease technology frustration and encourage adoption. The other is fostering teamwork. In this conversation with host Phil Sobol, vice president of business development, Dr. Bell shares his experiences and practical advice gleaned from the various hats he has worn over the years as pharmacist, physician, chief medical information officer and physician informaticist working with all the major EHR platforms.
    Key topics:
    Understanding physician frustration and barriers to technology adoption Listening for the underlying message – what is your physician really saying? Establishing a framework for multi-disciplinary collaboration and feedback Embracing change and fostering teamwork Looking for more ways to improve your EHR for providers? Explore the comprehensive IT services CereCore provides.
    Check out these resources for more practical advice for optimizing your EHR:
    Optimize Orders in MEDITECH Now to Save Providers Time Later Getting Provider Billing Right: EHR Workflow and Optimization Tips How Technology Can Help Providers Get Paid and Common Challenges What if your EHR could improve the access patients and providers have to care information? Get a game plan for using MEDITECH Expanse Ambulatory in this ebook.

    • 37 min
    Rural Healthcare: A CEO's Take on Advocacy, Tech and More

    Rural Healthcare: A CEO's Take on Advocacy, Tech and More

    Lynn Falcone, CEO of Cuero Regional Hospital, discusses the unique challenges of running a rural hospital in Texas. In this conversation with host Phil Sobol, vice president of business development, Lynn explains why various levels of involvement with the community and advocacy organizations like the Texas Organization of Rural and Community Hospitals (TORCH) is essential to the operations and services they provide. She explains how communication from daily patient safety huddles to board of directors meetings encourage continuous improvement and led to the decision to move to the modernized EHR platform MEDITECH Expanse. Lynn shares her expectations for the upcoming EHR implementation project, especially around data and patient care.
    Key topics:
    Rural healthcare operations and hospital services in Texas Building a strong team Upgrading our EHR system Patient safety and data Starting the EHR journey Learn more about Cuero Health, Texas Organization of Rural and Community Hospitals (TORCH), and connect with Lynn Falcone on LinkedIn.
    Learn more about CereCore and our full suite of healthcare IT services, including EHR consulting.
    Is the timing right for your organization to transition to MEDITECH Expanse? Need help with IT staffing or IT operations? Let’s talk. We work with health systems of all sizes across the nation and abroad.; 
    Download these decision guides for MEDITECH Expanse 
    The Path to MEDITECH Expanse: Why Your Organization Needs a Single EHR MEDITECH Expanse Ambulatory: Move Your Organization Closer to a Single EHR  Check out our other resources on managed services and staffing and help desk.  
    Subscribe to the CereCore enewsletter to stay current on our latest resources, videos, demos and more.

    • 36 min

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