7 episodes

The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. The Compliance Life is hosted by Tom Fox and each month will present the story of one CCO through four episodes. The Compliance Life is a production of the Compliance Podcast Network.

The Compliance Life Tom Fox

    • Business
    • 5.0, 1 Rating

The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. The Compliance Life is hosted by Tom Fox and each month will present the story of one CCO through four episodes. The Compliance Life is a production of the Compliance Podcast Network.

    Ellen Hunt on Sitting in the CCO Chair

    Ellen Hunt on Sitting in the CCO Chair

    The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. This month, I visit with Ellen Hunt, Senior Vice President - Audit, Ethics & Compliance Officer.
    Ellen is a lawyer, ethics & compliance professional, and chief audit executive. She has extensive management experience in designing, implementing and operating ethics and compliance programs including board governance and reporting, designing ethics education, creating policy management frameworks, managing enterprise and compliance risk processes as well as handling investigations and regulatory inquiries. Utilizing AARP's enterprise risk management profile, she re-designed how AARP conducts its annual audit planning process to identify audits that relate to the organization's must significant risks and incorporated the use of data analytics into audit execution.
     In this episode, Ellen relates what happens when you get into the CCO chair. She emphasized it is a great opportunity. You must determine your highest risks and move to manage those risks. You need to get to know your team, assess their strengths and weakness and conclude how to use those skills. Learn the budgeting process and push for a realistic budget. Finally, get to know your Board and your Compliance Committee or Audit Committee chair.

    • 12 min
    Ellen Hunt on Moving up the Corporate Ladder

    Ellen Hunt on Moving up the Corporate Ladder

    The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. This month, I visit with Ellen Hunt, Senior Vice President - Audit, Ethics & Compliance Officer. Ellen is a lawyer, ethics & compliance professional, and chief audit executive. She has extensive management experience in designing, implementing and operating ethics and compliance programs including board governance and reporting, designing ethics education, creating policy management frameworks, managing enterprise and compliance risk processes as well as handling investigations and regulatory inquiries. Utilizing AARP's enterprise risk management profile, she re-designed how AARP conducts its annual audit planning process to identify audits that relate to the organization's must significant risks and incorporated the use of data analytics into audit execution.
     
    Ellen like many who are in compliance, came to it by (1) being drafted and (2) from the legal function. When she began, compliance was legalistic, rules-based; largely seen as an insurance policy in case there was a compliance failure. It has changed to a business process and every CCO needs to understand the business of their organization. We explore what skills you need to develop to grow in the compliance profession.

    • 11 min
    Ellen Hunt on How Do You Get There

    Ellen Hunt on How Do You Get There

    The Compliance Life details the journey to and in the role of a Chief Compliance Officer. How does one come to sit in the CCO chair? What are some of the skills a CCO needs to success navigate the compliance waters in any company? What are some of the top challenges CCOs have faced and how did they meet them? These questions and many others will be explored in this new podcast series. This month, I visit with Ellen Hunt, Senior Vice President - Audit, Ethics & Compliance Officer. Ellen is a lawyer, ethics & compliance professional, and chief audit executive. She has extensive management experience in designing, implementing and operating ethics and compliance programs including board governance and reporting, designing ethics education, creating policy management frameworks, managing enterprise and compliance risk processes as well as handling investigations and regulatory inquiries. Utilizing AARP's enterprise risk management profile, she re-designed how AARP conducts its annual audit planning process to identify audits that relate to the organization's must significant risks and incorporated the use of data analytics into audit execution.
     In this first episode, we discuss how to start the journey to the CCO chair. We consider what it means to be in the compliance profession. How do you think about a career in compliance? What are some of the skills you will need to move forward in compliance?

    • 12 min
    The CCO and Privacy with Russ Berland

    The CCO and Privacy with Russ Berland

    Tom Fox chats with Russ Berland about how his certification in privacy has facilitated him in his role as CCO.

    Another Form Of Risk Management
    A number of Russ’ clients needed to address privacy issues; however, the available resources were mostly European. He gained the Certified Information Privacy Professional certification so that he could meet the market need. Russ says that he looks at privacy as another form of risk management. We need to create a framework to comply with privacy laws, as well as investigate any potential violation. 

    Russ comments that privacy laws in the US are not as comprehensive as the EU’s GDPR. Privacy is generally seen as consumer protection in the US, while it is considered a human right in the EU. 

    Meeting State Standards
    Tom comments that there is no national privacy law in the US at this point. He asks Russ how Aventiv thinks through crafting a privacy policy that might potentially have to satisfy 50 different state privacy laws. At present, Russ says, nine states have created privacy laws. Aventiv’s strategy is to meet the most stringent standards, and make that the national standard. Usually if you meet California’s standards, you can comply with the other states. Russ is pleased with Aventiv’s willingness to embrace compliance as a driver of their company culture.

    Resources
    IAPP.org 

    • 9 min
    The CCO’s Role In Crisis Management with Russ Berland

    The CCO’s Role In Crisis Management with Russ Berland

    Russ Berland, CCO at Aventiv Technologies, chats with Tom Fox about how his team is managing the current COVID-19 crisis, and his role as CCO in particular.

    Crisis Management In The COVID-19 Crisis
    Tom comments that crisis management should always be at the forefront for every CCO. He asks Russ to share how Aventiv is managing the current crisis. Russ is proud of his company’s proactive and successful response to the crisis. He manages the company’s enterprise risk management system, part of which is their risk register. A pandemic is one of the events on that register. As soon as the CDC announced that COVID-19 could become an issue for businesses, their team created a formal risk management plan that included “a list of all the people who are going to be part of the response team and all the actions they could take and what the elements were that would trigger the plan. That was written, circulated, approved and was ready to go several days before we needed it,” Russ says. The operational team now uses this oversight and governance document to execute the company’s response. Russ comments that this shows that risk and compliance “can look and see what's coming, can prepare a way of dealing with it and then start the process.”

    The CCO’s Role
    Russ says that as CCO, he has two additional roles during this crisis. The first is to see the risks that might come up because of the crisis. The second is to make sure that other risks unrelated to the crisis, are also being addressed. “Crisis management is just risk management,” Russ says. “You just do it in a different time frame.” 

    Resources
    Aventiv Technologies

    • 7 min
    Changing Culture Through Creative Communication with Russ Berland

    Changing Culture Through Creative Communication with Russ Berland

    Russ Berland is back on this episode of The Compliance Life to share how he uses creative communication to change compliance culture. 

    Changing Culture at BearingPoint
    Tom Fox credits Russ with being one of the first persons to come up with a compliance movie. Russ relates that the lack of an integrated culture was one of the biggest issues at BearingPoint in 2007. His goal was to build company culture, and expectations around the same. Research suggested that they should start with their training, so Russ and his team came up with the idea of a series of videos - a “mockumentary” - similar to The Office. The team gathered stories from employees, which became inspiration for the script. 

    The first series of videos about the fictional Agreva Group was a phenomenal success. Russ relates that the “magic for us was that because they were our own stories, the people at BearingPoint recognized them and empathized with them…” After each six minute episode, a senior official would talk about the policies that applied to the situation portrayed in the video, and what the characters should have done. Russ comments that the training was the talk of the company: people eagerly looked forward to the release of the next episode, and diagnostic surveys showed marked cultural change as a result. One of their employees even became a local celebrity from acting in the series. They subsequently created a column and a second series of videos.

    Tom comments that using the employees’ stories not only made them more targeted and engaged in the series, but also allowed Russ to gather information. Their post-diagnostic surveys helped them to measure the effectiveness of the training. Russ adds that engaging the senior leadership to talk on the videos made them the mouthpiece for the culture they were trying to create, while setting the tone from the top.

    Resources
    Aventiv Technologies

    • 9 min

Customer Reviews

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Eadamscpa ,

Great advice as you advance in your career

As an aspiring Chief Compliance Officer, this podcast brings to light some of the areas for me to focus on to advance my career. The stories of these great people and their paths to success are great information to guide me on my journey.

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