1,959 episodes

The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore.
It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there.
For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com

The Dentalpreneur Podcast w/ Dr. Mark Costes Mark Costes

    • Business
    • 4.8 • 279 Ratings

The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore.
It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there.
For a whole host of free practice building tips and resources, visit our website at TrueDentalSuccess.com

    1961: Defining Success

    1961: Defining Success

    On today’s episode, we dive into the highlights of Mark's presentation from last year's Dental Success Summit. This episode is essential for anyone striving to understand and achieve their own definition of success, particularly within the dental profession.
    Understanding Success: Mark starts by challenging the conventional definitions of success, noting how personal and subjective the term can be. He reflects on his own evolving understanding of success, from a straightforward financial goal in his youth to a more nuanced, fulfillment-driven view in his professional maturity. Diverse Definitions: Drawing on the wisdom of figures like Jim Rohn and Winston Churchill, Mark explores how success can range from personal development and perseverance to achieving specific financial milestones. This segment helps listeners reflect on what success truly means to them beyond societal expectations. Strategic Success in Dentistry: Mark discusses his journey from starting Horizon Dental Group to creating a diverse ecosystem of businesses under the Dental Success Universe. This includes ventures like the Horizon Schools of Dental Assisting and the Dental Success Institute, which have contributed significantly to the dental community's development and success. Expanding Horizons: The talk delves into how these ventures not only fulfilled a market need but also provided Mark with platforms for sharing knowledge and training others, reinforcing his definition of success as adding value to the community. Future Aspirations: With the introduction of Smile Outreach International, Mark outlines his vision for establishing dental clinics in the third world, illustrating his belief that true success involves making a lasting positive impact. Join us as we unpack these insights and more, aiming to help you redefine success on your own terms.
    EPISODE RESOURCES
    https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

    • 31 min
    1960: Golden Achievements

    1960: Golden Achievements

    On today’s episode, we are thrilled to bring you a special presentation from last year's Dental Success Summit, featuring the prestigious Golden Rhino Award. This award celebrates remarkable transformations within the dental community, exemplified by individuals who have achieved exponential growth and success in their practices.
    The Golden Rhino Award: An introduction to the award and its significance in recognizing outstanding growth and leadership in the dental industry. Spotlight on Success: Explore the incredible journey of Dr. Ben Kacos, Summer Kassmel, and Dr. Matt Slivka, showcasing their phenomenal growth rates of 536%, 262%, and 146%, respectively. Dr. P's Transformation: Dive deep into the case study of this year's Golden Rhino recipient, Dr. P. From his initial struggles and humble beginnings to achieving a remarkable turnaround in his practice. Challenges Overcome: Understand the hurdles Dr. P faced, including navigating business expansion during the pandemic and overcoming regulatory challenges. Blueprint for Success: Insights into the strategies and frameworks that enabled Dr. P's success, including leadership development, team culture enhancement, and operational efficiency. Celebration and Insights: Listen to Dr. P share his personal reflections and future aspirations, providing valuable lessons for dental professionals everywhere. Tune in to learn how these dental professionals turned challenges into opportunities, achieving extraordinary success. Whether you're a dental practitioner looking to grow your practice or someone interested in the stories behind business achievements, this episode is not to be missed!
    EPISODE RESOURCES
    https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

    • 34 min
    1959: No Experience? No Problem Pt. 2

    1959: No Experience? No Problem Pt. 2

    On today’s episode, we are continuing with the impactful Lady Leaders event from the Dental Success Network, we move into the second part of the presentation focused on advanced office management techniques. Stay tuned as our expert panelists discuss proactive scheduling tools and effective patient communication strategies.
    Key Points Discussed:
    Advanced Scheduling Tools: Best practices for using scheduling software to handle cancellations and ensure smooth patient flow. Proactivity in Scheduling: The critical importance of preparation and contingency planning to handle unexpected changes efficiently. Team Communication: How cohesive communication within the team can keep your practice running smoothly. Insurance Verification and Patient Onboarding: Strategies to streamline the new patient experience, ensuring clarity on financial obligations and minimizing last-minute cancellations. Make sure to implement these advanced techniques to enhance your practice’s efficiency.
    EPISODE RESOURCES
    https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

    • 30 min
    1958: No Experience? No Problem Pt. 1

    1958: No Experience? No Problem Pt. 1

    On today’s episode, we dive into the secrets of creating a high-functioning front office. We’re replaying a 2-part standout presentation from the Dental Success Network’s Lady Leaders event, recorded on September 30, 2021. Join Ashlee Hirschfeld, Summer Kassmel, Krista Butters, and Debbie Dodson as they share invaluable insights on optimizing your dental practice’s operations.
    Key Points Discussed:
    Importance of Clear Communication: Delving into how effective communication underpins the entire patient experience. Scheduling Strategies: Unpacking innovative scheduling tactics tailored to financial goals and individual provider efficiency, including block scheduling. Team Culture in Hiring: The pivotal role of meshing cultural fit with skill sets during the recruitment process. Managing Patient Appointments and Cancellations: Strategies for minimizing cancellations and maintaining an optimal schedule. Don’t miss out on these expert strategies to streamline your practice’s front office.
    EPISODE RESOURCES
    https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

    • 43 min
    1957: Empowering Dental Teams in Changing Times

    1957: Empowering Dental Teams in Changing Times

    On today’s episode, we’re joined by the ever-insightful Dr. Summer Kassmel for a deep dive into the evolving landscape of dental practice management and leadership. Dr. Kassmel, renowned for her expertise and experience in creating high-performing teams and practices, shares her observations on the challenges and changes facing dental professionals today.
    Listeners will benefit from Dr. Kassmel's expert analysis on a range of topics, including:
    The impact of current economic conditions on patient treatment acceptance and strategies for maintaining effective patient communication and trust. Innovative approaches to managing same-day cancellations and no-shows, emphasizing the importance of conveying the value of appointments to patients. The significance of personalization in patient communication, particularly in the confirmation process, and the power of establishing a connection with patients to ensure appointment commitment. Insights into the rising stress levels among dental teams, the phenomenon of healthcare fatigue, and practical advice for dental leaders to support their teams through these challenging times. Dr. Kassmel's personal experiences and strategies for hiring and nurturing a leadership team capable of advancing practice culture and mission. This episode is a must-listen for dental professionals seeking to adapt to the current dynamic environment, enhance their practice management skills, and foster a supportive and motivated team. Dr. Kassmel's wisdom and practical advice offer valuable guidance for navigating the complexities of modern dental practice with grace and effectiveness.
    Don't miss Dr. Kassmel's upcoming keynote speech at the Dental Success Summit, where she will delve further into creating and empowering a leadership team that aligns with your practice's mission and culture. Join us for this transformative event and take your practice to new heights.
    EPISODE RESOURCES
    https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

    • 40 min
    1956: A Revolution in Collaboration & Reform

    1956: A Revolution in Collaboration & Reform

    On today’s episode, recorded at DSS 2023 in San Antonio, TX, Dr. Mark Costes delves into a summit that brought together 700 dental professionals, amassing a staggering 6420 years of collective dental experience. This episode is not just a recount of an event; it's a blueprint for transforming the dental profession through collaboration and collective wisdom. As we celebrated a decade of remarkable gatherings, we ventured to a location that symbolically and geographically represented the unity and midpoint of our diverse community. Despite the boutique setting's cozy limit, the energy and potential within these walls were anything but small.
    We tackle pressing issues facing the dental world today, from the urgent need for dental education reform to navigating the intricacies of dental insurance. With the average dental student burdened by a colossal $292,000 in debt, and the clinical experience waning amidst rising tuition costs, the call for change has never been louder. This episode passionately argues for a systemic overhaul, one that aligns the cost of education with the quality and quantity of clinical training provided.
    Insurance, a perennial thorn in the profession's side, is scrutinized for its increasing dominance and the stagnation of dentist reimbursements. This discussion isn't just about identifying problems; it's a rallying cry for unity and action against the forces that undermine dental practice autonomy and financial health.
    We also shed light on the workforce crisis, touching on the gradual yet hopeful signs of recovery as the pendulum swings back towards a more balanced employer-employee dynamic. The episode takes an honest look at the hygiene department's challenges, advocating for dialogue and mutual respect amidst rising tensions and wage disparities.
    Central to this conversation is the profession's cultural crisis— a lack of professionalism and camaraderie that threatens the very fabric of our dental community. This episode is a plea for a higher standard, where colleagues support rather than undermine each other, recognizing that the strength of our profession lies in unity rather than division.
    EPISODE RESOURCES
    https://www.truedentalsuccess.com/2024-dental-success-summit https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

    • 20 min

Customer Reviews

4.8 out of 5
279 Ratings

279 Ratings

Sdy lee ,

This Podcast Has Completely Turned My Life Around

I can’t express enough how Dr. Mark Costes and all the amazing guests he has on his show have changed my leadership skills, understanding of the business side of dentistry, and overall knowledge of this industry. It has helped me discover that it’s okay to have a healthy balance and to hire people who will allow me to stay focused on what’s most important to me. The podcast is so diverse that it has everything you need!

jkmauer ,

Dental Wisdom!

This podcast is amazing! I love to tune in and always learn so much about best practices for dental. Dr. Costes is super inspiring, and I think anyone who works in dentistry should check it out. The guests they have on the podcast bring different viewpoints, making each episode super engaging. I’ve picked up on tons of useful tips for growing a practice and improving business skills along the way. It’s definitely worth a listen!

Jane Oliver, DMD ,

What the doctor ordered

This podcast has helped me get through most of the struggles I’ve faced being a business owner. There is so much that we didn’t cover in college. I turn to this podcast to fill in those gaps. I highly recommend! Tune in while you are driving to and from the office and it’ll put you in that elevated mindset. Dr. Costes and his guests are highly knowledgeable and motivating.

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