4 episodes
The ethos Podcast ethos
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- Technology
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5.0 • 1 Rating
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Individuals from a variety of backgrounds join us to discuss how to keep customers smiling. Experts from fields such as customer loyalty, customer experience and marketing bring valuable insights and have thoughtful discussions.
ethos is the leading loyalty platform for brands who want to deliver exciting benefits to their customers and keep them coming back. One place for customers to get regularly rewarded for their purchases, enter a member-only contest, watch an exclusive behind-the-scenes video, access a limited product, and so much more.
Check us out at heyethos.com
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Treating Customers like Guests in Your Home with James Connell
We're lucky to have James Connell, a seasoned leader with over 20 years of senior experience in eCommerce and Retail as our next podcast guest. Recognized as the Canadian Marketer of the Year, James is renowned for driving customer-centric experiences through both quantitative and qualitative research. Tune in as we explore his strategic insights and innovative approaches that have reshaped global retail environments.
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Let's Talk About Customer Retention with Jess Cervellon
A leading force in elevating health, wellness, and consumer packaged goods brands, Jess Cervellon joins the ethos podcast to unpack the intricacies of customer acquisition versus retention and the art of building lasting loyalty in today's competitive market.
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A Holistic Look at Customer Loyalty with Expert Terry Mathews
This episode features loyalty and financial services expert Terry Mathews. Terry has built and managed loyalty programs for large companies like Wayfair, Walmart, Hudson's Bay, and more. Matias and Terry talk about the evolution of customer loyalty, common barriers, and how to reward customers in ways to keep them engaged.
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Where Humanity and Technology Intersects with Brienne Coates from Mars
In this episode we discuss the leading work Mars is doing to deliver new experiences for customers, their Juicyverse campaign, and more!