One of the most important things a manufacturing leader can do is walk the factory floor and engage with the team members. This gives the leader the opportunity to understand the challenges, obstacles and ideas for improvement that these frontline employees have. Unfortunately this activity is often missed or given just cursory attention. In his 30+ year career manufacturing leadership advisor Kevin Snook has been on thousands of factory tours and this week he shares his observations and best practices on how to do this right so the entire business can benefit.

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