The Strategy Gap

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The Strategy Gap

The Strategy Gap A show about the space between savvy strategy and practical execution — and everything that can go wrong on the way. Ever finish out the workday and realize you were super busy but didn’t actually accomplish what you wanted? A lot of companies operate this way.  Many of us know where we want our organization to go, but struggle to understand how we’re progressing and how to make sure we get there. This is a show about the best-laid plans, properly executing as you scale, and the processes you need to achieve your goals. In this show, hosted by Jonathan Morgan and Joe Krause, each episode features conversations with strategy and operational leaders on key insights in strategic planning, strategy execution, and more.

  1. Why Technology Needs a Seat at the Strategy Table

    12月11日

    Why Technology Needs a Seat at the Strategy Table

    In this episode of The Strategy Gap, hosts Jonathan Morgan and Joe Krause sit down with Tonjia Coverdale, Senior Vice President and Chief Strategy Officer for Operations and Technology at Associated Bank. With over 25 years of experience in technology and strategic leadership, Tonjia brings a unique perspective on how organizations can elevate technology from a back-office function to a powerful enabler of business growth. Her dual expertise in academia and industry offers valuable insights for leaders looking to align strategy with execution. Join us as we explore how to bridge the gap between technology and business strategy, with practical advice and real-world examples from Tonjia\u2019s extensive career. From celebrki7ating technology wins in ways that resonate with stakeholders to aligning tech initiatives with overarching business goals, this episode is packed with insights for leaders at every level. Whether you're a business executive or a technology professional, you\u2019ll walk away with actionable ideas to foster collaboration, optimize strategies, and unlock the full potential of your organization\u2019s technology investments.Why You\u2019ll Want to Listen: Discover why technology should be viewed as a strategic enabler, not just a cost center.Learn how to celebrate tech wins by translating them into measurable business value.Understand the importance of aligning technology initiatives with top-level business goals.Get actionable tips on building collaboration between technologists and business leaders.

    33 分鐘
  2. How to See Around Corners: Foresight and Innovation in Strategy

    10月16日

    How to See Around Corners: Foresight and Innovation in Strategy

    In Episode 31 of The Strategy Gap, hosts Jonathan Morgan and Joe Krause speak with with Eric Schurr, Chief Strategy Officer at Sunrise Banks. Eric brings over two decades of experience leading financial services organizations through transformational change and has extensive expertise in fintech, digital banking, strategy development, and leadership. Together, they look at how Eric's extensive experience offers innovative insights for driving customer value. They over how diverse perspectives can drive strategic success and why a human-centered approach is crucial for effective technology implementation. Whether you're a business leader seeking sustainable growth strategies or simply passionate about future trends, this episode is packed with valuable takeaways to inspire and motivate you. Why Tune In? Learn how strategic foresight can go beyond analytics to prepare your organization for future challenges.Discover real-life examples of technology that genuinely adds value and enhances customer experiences.Be inspired by stories and scenarios that highlight the importance of collaboration and adaptive strategies for growth.In this episode: 00:00 Bridging Strategy Creation and Execution for Leaders 04:43 Apple's Financial Services and Strategic Efficiency 06:47 Energy Company's Foresight: Anticipating Tesla's Disruptive Potential 11:47 Incorporating Pandemic Preparedness in Strategic Planning 14:07 Disruption in Traditional Real Estate: Changing Business Models 19:35 Harnessing Foresight for Strategic and Innovative Success 23:16 Holistic Impact of Technology on Human Life 27:27 European Grocery Chains Introduce Community-Focused Slow Checkout Lanes 28:30 Trader Joe's: A Community-Focused and Enjoyable Shopping Experience 31:47 Anticipating Future Podcasts: Appreciating Valuable Insights

    32 分鐘
  3. Navigating Sales Ops Challenges: Insights from Netflix’s Isha Dhar

    10月2日

    Navigating Sales Ops Challenges: Insights from Netflix’s Isha Dhar

    In this episode of The Strategy Gap, Jonathan Morgan and Joe Krause sit down with Isha Dhar, a talented leader currently heading Global Sales Strategy and Operations for Netflix's new ads platform. With over 15 years of experience in sales operations, business development, and analytics at big names like Meta Platforms and Dell Technologies, Isha offers a treasure trove of insights. She’s got an MBA from UNC and an engineering degree from India, and she’s now based in Austin, Texas. The conversation kicks off with Isha sharing why sales operations is so vital. She highlights its close connection to business metrics and customer needs. Isha’s passion for her field shines through—she got into sales operations almost by chance, and those experiences have been incredibly rewarding. She underscores the importance of data-driven insights for making strategic decisions and aligning sales strategies with the broader business goals. Another big topic of discussion is how to handle failure with a “fail fast” mindset. Isha emphasizes learning from mistakes to continually improve processes. She also talks about the importance of cross-functional collaboration, urging listeners to break down silos within organizations so strategies can be executed effectively across departments. Drawing from her diverse experiences, she notes how approaches can vary depending on corporate culture and the growth stage of an organization. Before wrapping up, Isha shares some great leadership tips: trust your instincts, build solid relationships, and prioritize data-driven decisions. These principles have been key to her success and are sure to resonate with anyone looking to grow in their career. In this episode: 00:00 Passionate About Understanding and Influencing Business Success 05:45 Variations in Sales Operations: Revenue, Planning, Execution Strategies 07:02 Key to Success: Right Jobs, Data-Driven Insights 11:39 Turning Failure into a Learning Opportunity in Leadership 16:20 Evaluating Data to Set Precedents for Business Interests 19:21 The Importance of Building Relationships and Effective Communication 22:31 Embracing Good Intentions in Every Conversation 24:29 Impact of Organizational Structure on Decision-Making and Collaboration 27:58 Trusting the Process: Embracing Growth and Learning

    29 分鐘
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簡介

The Strategy Gap A show about the space between savvy strategy and practical execution — and everything that can go wrong on the way. Ever finish out the workday and realize you were super busy but didn’t actually accomplish what you wanted? A lot of companies operate this way.  Many of us know where we want our organization to go, but struggle to understand how we’re progressing and how to make sure we get there. This is a show about the best-laid plans, properly executing as you scale, and the processes you need to achieve your goals. In this show, hosted by Jonathan Morgan and Joe Krause, each episode features conversations with strategy and operational leaders on key insights in strategic planning, strategy execution, and more.

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