The Jaded Mechanic Podcast Jeff Compton

On this engaging episode, Jeff Compton welcomes Chris Rainville to the show. Chris recounts his struggles with acquiring the right automotive parts and the interpersonal challenges presented by difficult parts staff. He even shares a light-hearted but competitive parking space rivalry at work. Meanwhile, they both reflect on their experiences with various car brands and the crucial nature of regular vehicle maintenance. This is part one of their conversation - make sure you listen to part two next week!

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In this episode, Jeff Compton welcomes Lynn Kittie, an experienced technician, to discuss vehicle repair and the reality of being a female mechanic in a male-dominated field. Throughout their conversation, Lynn shares her ambition to join the Ministry of Transportation of Ontario, underscoring her drive for safety and compliance. They also tackle the challenges that women face in the industry, from combating stereotypes to dressing professionally without losing one's femininity. While Lynn shares advice for young female mechanics entering the trade, this episode is not just a technical recap of automotive troubleshooting but a thorough examination of gender dynamics within the industry. 
05:25 Addressing industry issues, customer and technician treatment.11:05 Customers invading personal space due to distrust.19:12 I Never had a drum dolly, learned from Tristan.25:56 Obstacles for talented women in the tech industry.31:06 Mocking content creators for their appearance and antics.34:25 Skilled fabricators face gender bias in the industry.40:46 Wearing makeup became uncomfortable, forcing discomfort.45:06 Endure mistreatment until finding a satisfying work.51:34 The Best course teaches simple electrical circuit principles.56:04 Learning from experience is essential for troubleshooting.01:01:11 Owner's delight after RV engine repair.01:07:52 Positive experience working with understanding and laid-back people.01:09:56 Discussion about technicians working in extreme conditions01:16:43 Emphasizing the need for a better workplace.01:20:34 Please like, share, and subscribe to the podcast.

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In this installment of "The Jaded Mechanic," Jeff Compton welcomes Zeb Beard, a revered figure in the automotive service industry. Zeb underscores the importance of accurate diagnostics, sharing that a two-hour diagnostic base not only bolsters customer trust but also underpins the financial health of the shop. Zeb also highlights his unique customer service philosophy, stressing the benefits of serving premium customers who rely on his expertise without second-guessing his decisions. Throughout the episode, both Jeff and Zeb delve into their regional differences in vehicle maintenance needs, with a particular focus on the challenges posed by rust and its influence on repair strategies.
00:00 Vehicle maintenance and undercoating for older trucks.04:43 Challenges with Subaru and Ford wheel bearings.07:10 Road brine corrodes trucks and harms the environment.11:01 Refreshing to converse with a confident, like-minded peer.13:13 Struggling business owners seek simplicity and guidance.17:25 Guiding others through learning from past mistakes.21:35 Surprised by new lab scope test method.25:54 Intermittent issues and customer choices in repairs.26:50 Customer understanding through detailed explanation and demonstration.32:11 Customers can attract a new type of clientele.33:19 Prefers customers who seek personalized service.36:48 Building shop, need staff, reducing spending. Costly.40:24 Met in '98, married after a few months.44:07 Please like, comment, share, and download the podcast.

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Today Jeff Compton and Jeff Barnes discuss the adaptability challenges within the automotive repair industry. Jeff Barnes expresses the importance of staying current with technological advancements, as resistance is futile, particularly with the growing necessity for Vehicle Security Professional (VSP) certification. Meanwhile, Jeff Compton highlights the complexities of modern car repairs, advising consumers to make informed purchases to avoid frequent and costly repairs. They also discuss the business side of automotive shops, underscoring the significance of maintaining healthy profit margins while advocating for the use of quality parts to ensure customer satisfaction and vehicle reliability. 

Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

In this episode, Jeff Compton sits down with Dan Licharson to talk through the complexities of customer service in the automotive industry. Dan shares a personal ordeal at a dealership that mishandled his truck's service and failed to provide the support he expected. Throughout the episode, they critique the inconsistencies in warranty work and customer care, emphasizing the importance of quality service and transparency. 

Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

In this episode, Craig Tomcyzk expresses concerns about the significant customer drop-off dealerships face after warranties expire. Jeff, drawing from his tenure at Nissan, echoes personal anecdotes about billing for unnecessary services and the difficulty in diagnosing modern car issues. With a focus on industry dynamics, such as the impact of aging workers and evolving skill sets, this episode offers a candid look into the challenges and changes experienced by those deep in the trenches of vehicle repair and service.
00:00 Online interactions have changed and allowed storytelling.08:21 Diesel prices in Canada have increased significantly.14:26 Dealers overhaul, lose customers, and waste money.20:38 Experienced technician learns new skills with the tool.26:37 Worked without a license, then passed quickly.29:19 Struggled with interior work, found passion elsewhere.38:22 Spending on car upgrades may lack value.41:53 Former apprentice recommended Nissan for transmission work.47:56 Frustration with dealers' focus on sales.53:03 Car performance concerns and customer satisfaction issues.01:00:17 ASE fees are not well invested in education.01:03:20 Businesses not hiring smart but inexperienced students.01:08:53 Ambulance damaged while carrying patient, criticized the action.01:15:18 Some excel, others lack hustle and effort.01:19:54 Remote truck monitoring at the mine is multifaceted.01:22:41 Specializing in electrical work drives car business.01:28:59 Fixing Mercedes requires more training and skill.01:35:12 People join groups but don't engage fully.01:44:30 Encourage hard work to achieve success with appreciation.01:45:19 Please like, comment, share, and subscribe. Gratitude.

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