300 episodes

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast will interview successful automotive aftermarket professional service entrepreneurs and hear about their business success story. The show will also interview leaders from distribution and manufacturing. Listen to Learn, each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. The stories you’ll hear from our guests will show that Remarkable Results comes in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.

Remarkable Results Radio Podcast Carm Capriotto, AAP

    • Leisure
    • 4.9 • 55 Ratings

Ever wonder what differentiates successful businesses, especially in the automotive aftermarket? Do you have a strong interest in great leadership, business strategies, and the desire to uncover just how successful business people achieved or executed their success? Remarkable Results Podcast is for you. The podcast will interview successful automotive aftermarket professional service entrepreneurs and hear about their business success story. The show will also interview leaders from distribution and manufacturing. Listen to Learn, each week, and strive to take just one thing away with you … One thing that sparked an idea or action within you, that you can implement or pass on. The stories you’ll hear from our guests will show that Remarkable Results comes in many forms and fashions, some instant and many more disguised as daily challenges that were overcome.

    Purchased, Renovated and Reopened in 6 Months - Seth Thorson

    Purchased, Renovated and Reopened in 6 Months - Seth Thorson

    Guest host and shop tour with Seth Thorson, Eurotech Auto Service, 4 locations in Minnesota. Find out how Seth purchased, renovated, and opened his newest location in 6 months.
    Watch on https://www.youtube.com/watch?v=XWa0Eeu5fo4 (YouTube)

    Seth Thorson, https://www.eurotechmn.com/ (Eurotech Auto Service) andhttps://lmvindbavarian.com/ ( LMV Bavarian .) Listen to Seth’s previous episodes https://remarkableresults.biz/?s=%22seth+thorson%22 (HERE).
    Key Talking Points



    Closed on building December 31st, 2021, gutted and remodeled, and reopened in June 2022

    Renovated office space for corporate office and training room

    Advice- work on having a relationship with the city planners

    Facebook Marketplace- during COVID his employees found great deals on their own initiative



    Connect with the Podcast:

    https://aftermarketradionetwork.com/ (Aftermarket Radio Network)
    http://youtube.com/carmcapriotto (Subscribe on YouTube)

    https://remarkableresults.biz/episodes (Visit us on the Web)

    https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook)

    https://remarkableresults.biz/insider/ (Become an Insider)

    https://www.buymeacoffee.com/carm (Buy me a coffee)

    https://remarkableresults.biz/books/ (Important Books)

    Check out today's partner:


    Dorman gives people greater freedom to fix vehicles by constantly developing new repair solutions that put owners and technicians first. Take the Dorman Virtual Tour athttp://www.dormanproducts.com/Tour ( www.DormanProducts.com/Tour)



    https://aftermarketradionetwork.com ()
    https://remarkableresultsradio.captivate.fm/listen ()

    • 19 min
    Hypocrisy: Check Yourself, Before You Wreck Yourself - Matt Fanslow

    Hypocrisy: Check Yourself, Before You Wreck Yourself - Matt Fanslow

    It seems like the hot topic of late is customer service. Businesses are short-staffed… and everyone is asking for customers to be patient. But what happens when something goes wrong? How does that business handle that situation? How does the customer react? I'm joined by another network show host, Matt Fanslow. We discuss the hypocrisy that exists when a business owner is now the customer.
    Matt Fanslow, lead diagnostician and shop manager, Riverside Automotive, Red Wing, MN. Matt’s previous episodes https://remarkableresults.biz/?s=%22fanslow%22 (HERE)https://mattfanslow.captivate.fm/ (Matt Fanslow Podcast: Diagnosing the Aftermarket A to Z)Key Talking Points





    As a business owner, can you put the shoe on the other foot when you are the customer?





    The efficiency of motion- moving with purpose





    Matt's daughter as a waitress- looking at every table as an opportunity to make money on tips





    Be transparent and observant





    Coming soon: Godfather Episode!



    Connect with the Podcast:


    https://aftermarketradionetwork.com/ (Aftermarket Radio Network)http://youtube.com/carmcapriotto (Subscribe on YouTube)


    https://remarkableresults.biz/episodes (Visit us on the Web)


    https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook)


    https://remarkableresults.biz/insider/ (Become an Insider)


    https://www.buymeacoffee.com/carm (Buy me a coffee)


    https://remarkableresults.biz/books/ (Important Books)


    Check out today's partners:




    Set your sights on Las Vegas in 2022. Mark your calendar now … November 1-3, 2022, https://www.aapexshow.com/ (AAPEX) - Now more than ever. And don’t miss the next free AAPEX webinar. Register now at http://AAPEXSHOW.COM/WEBINAR (AAPEXSHOW.COM/WEBINAR).




    More Time. More Profit. Transform your shop at https://getshopware.com/carm (getshopware.com/carm)

    • 32 min
    Writing Ads That Attract Rock Stars [THA 288]

    Writing Ads That Attract Rock Stars [THA 288]

    What’s the first step to hiring Rock Stars? It starts with the ad. A cookie-cutter ad with buzzwords will only get you so far. Instead of writing the ad from your perspective, step into the shoes of the position you are looking to fill … you may have done that job yourself. Did you ever think that you should be writing the ad for the spouse of the job position? It costs thousands of dollars to hire the wrong person. Get ready to get a handful of ideas in this episode, to help in your hiring goals.

    Watch the Episode on https://www.youtube.com/watch?v=Wrc5U9ElPCkandt=285s (YouTube)

    Maylan Newton, https://www.esiseminars.com/ (ESI- Educational Seminars Institute), is a business coach, trainer and industry speaker. Previous Episodes https://remarkableresults.biz/?s=%22maylan+newton%22 (HERE)

    Jimmy Alauria, https://www.3aautorepair.com/ (3A Automotive and Diesel Repair), Phoenix, AZ. Jimmy’s previous episodes https://remarkableresults.biz/?s=ALAURIA (HERE)

    Jason Stretch, https://legendaryfl.com/ (Legendary Automotive and Truck Service), Fort Myers, FL. Jason's previous episodes https://remarkableresults.biz/?s=%22JASON+STRETCH%22 (HERE)

    Key Talking Points

    Write the ad for the spouse, not the technician. The spouse will be your biggest advocate. We have to take the viewpoint of "What's in it for me" rather than "What's expected of me."

    “Be diligent, not desperate.”

    “It costs thousands of dollars to hire the wrong person.”

    Everyone you’re looking for, there are also other people searching for them too

    “Our industry is the definition of insanity,” running the same ad, treating people the same way.

    Become a destination employer, not stop on their way to success

    Setting expectations when hiring- one size doesn’t fit all

    Learn how to read people and get good at interviewing- it requires practice

    Get business cards for your team

    Admiration cuts through antagonism. Top talent in this industry has felt underappreciated for a long time. There can be an antagonism coming from really good people, NOT because they are naturally antagonistic but because we have created an environment where they feel like they have to fight.

    Taking time to Qualify, are they truly a unicorn?



    Connect with the Podcast

    http://aftermarketradionetwork.com (Aftermarket Radio Network)

    http://youtube.com/carmcapriotto (Subscribe on YouTube)

    https://remarkableresults.biz/episodes (Visit us on the Web)

    https://www.facebook.com/RemarkableResultsPodcast (Follow on Facebook)

    https://remarkableresults.biz/insider/ (Become an Insider)

    https://www.buymeacoffee.com/carm (Buy me a coffee)

    https://remarkableresults.biz/books/ (Important Books)

    Check out today's partners:



    Shop-Ware: More Time. More Profit. Shop-Ware Shop Management https://getshopware.com/ (getshopware.com)









    Delphi Technologies: Keeping current on the latest vehicle systems and how to repair them is a must for today’s technicians. http://DelphiAftermarket.com (DelphiAftermarket.com)


    https://remarkableresultsradio.captivate.fm/listen ()

    • 41 min
    Shady Service Advisor - Business By The Numbers

    Shady Service Advisor - Business By The Numbers

    Shady Service Advisor
    This week Hunt discusses an issue he came across with one of his shops and service advisors manipulating RO's to inflate gross profit?
    • How was this service advisor able to do this?
    • What are some tips for being able to stop this from happening in your shop?
    • What are signs or metrics that could show that this is going on in a shop?
    The Show is sponsored by:
    Shop-Ware on the web at https://getshopware.com (getshopware.com)
    NAPA Auto Care Repair Shop of Tomorrow at https://repairshopoftomorrow.com (https://repairshopoftomorrow.com)


    Hunt Demarest, CPA
    Paar Melis and Associates – Accountants Specializing in Automotive Repair
    Visit us Online : http://www.paarmelis.com/ (www.paarmelis.com)
    Email Hunt: podcast@paarmelis.com
    Get a copy of my Book :https://paarmelis.com/your-perfect-shop-book-download/ ( Download Here)

    • 34 min
    Technican Pay, Tools and Taxes with Hunt Demarest - Matt Fanslow - Diagnosing the Aftermarket A to Z

    Technican Pay, Tools and Taxes with Hunt Demarest - Matt Fanslow - Diagnosing the Aftermarket A to Z

    Technician Pay, Tools, and Taxes with Hunt Demarest
    Technicians want to know how their personal taxes and tools purchased for work are managed on your tax return.
    Flat Rate vs. Salary + Incentives
    Tax consequences

    Listen To Business By the Numbers Podcast with Hunt Demarest https://huntdemarest.captivate.fm/ (HERE).
    Hunt's Company Paar Melis and Associates – Accountants Specializing in Automotive Repair
    Visit us Online : http://www.paarmelis.com/ (www.paarmelis.com)
    The show is sponsored by NAPA Auto Care https://napaautocare.com/ (napaautocare.com)NAPA Benefits Center: napabenefitscenter.com
    NAPA Member Site: http://member.napaautocare.com/ (member.napaautocare.com)
    Email Matt: mattfanslowpodcast@gmail.comDiagnosing the Aftermarket A - Z YouTube Channel https://bit.ly/32QIkRA (HERE)

    • 52 min
    The Top Features an Auto Repair Shop Website Needs - The Auto Repair Marketing Podcast

    The Top Features an Auto Repair Shop Website Needs - The Auto Repair Marketing Podcast

    Summary
    Not all websites are created equal. Some are online brochures while others are sales machines that work 24/7/365. Which do you want yours to be? In this week’s episode, Kim and Brian each discuss the top 5 features they feel an auto repair shop website needs. Kim comes at it more from the consumer’s side while Brian talks more from the technical side. In the end, you’ll have a checklist of 10 important website features you can check against your shop’s website.
    Talking Points
    Kim’s Notes on What Customers Look for in a Website
    About Us. Customers want to do business with people they know/like/trust. Help them by sharing your story.
    Photos - They are looking for the real you.
    Reviews - They want to see “social proof”
    Will you solve their problem? (Do you work on their car.)
    Make an appointment / Phone Number (Contact)

    Brian’s
    Google Analytics
    ADA Compliance
    Calls to Action
    Real Photos
    Unique Content and Blog

    Thanks to our partner RepairPal. Vist on the Web https://repairpal.com/ (HERE)How to Connect With Kim and Brian
    Email: info@shopmarketingpros.com
    Shop Marketing Pros Website https://shopmarketingpros.com/podcast (HERE)
    Meet us at the many industry events throughout the year.
    How To Get In Touch
    Group - https://www.facebook.com/groups/autorepairmarketingmastermind (Auto Repair Marketing Mastermind)
    Website - https://shopmarketingpros.com/meet-the-pros/ (shopmarketingpros.com)
    Facebook - https://www.facebook.com/shopmarketingpros/ (facebook.com/shopmarketingpros)
    Get the Book - http://shopmarketingpros.com/book (shopmarketingpros.com/book)
    Instagram - @shopmarketingpros
    Lagniappe (Books, Links, Other Podcasts, etc)
    https://shopmarketingpros.com/great-auto-repair-shop-website/ (https://shopmarketingpros.com/great-auto-repair-shop-website/)

    • 34 min

Customer Reviews

4.9 out of 5
55 Ratings

55 Ratings

oliviabaker13 ,

An auto industry favorite!

Auto industry professionals - meet your new favorite podcast! Carm has created an incredible resource for you with Remarkable Results Radio. Hear from industry experts as they discuss challenges, present solutions, and share their insights into what’s next in the industry.

Alex425xyz ,

Great new episode !

Your hosting abilities amazingly allowed Rachel and Roddy to express their personal struggles and experiences. I also loved your analogy of scheduling being like chess, it’s definitely a system that must be done strategically!

Chadsci ,

Great info

Just found this podcast and I’m starting to get caught up.

Lots of great info for sure.

Chad Erickson
South Central Imports
Mpls, MN

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