Find Flow Sean McDermott

If your organization is navigating the complexities of GRC, or you need deeper insights into effective GRC strategies, do not miss this enlightening discussion with Tim Gavino. Join us as we explore how aligning GRC frameworks with business operations can serve not only to comply with necessary regulations but also to secure a competitive advantage in your industry.









Today on Find Flow, we focus on the complex and ever-evolving landscape of Governance, Risk Management, and Compliance (GRC). Joined by Tim Gavino, a seasoned expert in GRC from Windward Consulting, we dive deep into the current state of GRC, the challenges organizations face, and strategies for optimal GRC implementation. Whether dealing with multinational regulatory issues or aiming to leverage GRC as a competitive advantage, this discussion sheds light on practical approaches and the necessary adaptations in today’s fast-paced environments.







Tim Gavino is a Senior Architect at Windward Consulting who brings a decade of dedicated experience in GRC across various platforms and industries, including energy, financial services, and technology. His extensive work with Fortune 500 companies in highly complex environments has equipped him with a unique perspective on navigating and optimizing GRC frameworks to meet rigorous compliance requirements. Tim’s expertise is especially valuable in strategizing business continuity, policy compliance, and risk management to align with evolving regulatory landscapes.







"Companies are recognizing that strong GRC is not just a cost center but an accelerator for business." - Tim Gavino







Today on Find Flow:









The rising importance of adapting GRC frameworks to handle increased and changing regulations like GDPR, CCPA, and HIPAA.







Overcoming challenges in GRC by implementing a centralized platform to manage risks and ensure compliance across different geographies.







The significance of strategic investments in technologies and training to enhance organizational GRC capabilities.







The role of AI and data analytics in advancing GRC practices by offering more streamlined and informed decision-making processes.







The necessity of continuous monitoring and assessment to maintain an up-to-date and effective cybersecurity posture.







Developing an integrated GRC platform that connects risks, controls, and assets improves visibility and control.







Importance of employee training and awareness in minimizing risks like phishing attacks.







Aligning GRC strategies with business objectives to transform GRC from a cost burden to a competitive differentiator.









Resources Mentioned:







- GDPR, CCPA, and HIPAA Regulations Overview















Find Your Flow in IT Operations







Thanks for tuning into this week’s episode of the Find Flow Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.







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Scott Sereboff is a veteran in the tech industry, with over 35 years of experience in building backend telecom networks, hyper-converged infrastructure, and the security industry. He is currently the General Manager of Deeping Source, a video surveillance and data anonymization company that utilizes AI. Scott is an advocate for AI and privacy, having developed a strong set of beliefs about the potential benefits and risks of AI. He is also the host of his own podcast, "The Privacy of Me," where he discusses topics related to privacy and technology. Scott holds a degree from the University of Texas and is based in Austin.

















In this episode of the Find Flow podcast, host Sean McDermott talks with Scott Sereboff about the applications of AI in the IT world and the potential unintended consequences that come with it. They discuss the use of AI in service reliability, including AIOps and SecOps, and how it can supplement human work. They also touch on the topic of AI replacing jobs and the potential for AI to replicate art. Finally, they delve into the issue of privacy in the age of AI, using the example of the White Castle lawsuit to highlight the need for caution.







"AI is a tool that reflects how it was built. And so, if you get a system that is built to do good things, then you have a good AI." ~ Scott Sereboff







In Today’s Episode:









AI is a tool that can reflect the intentions behind its creation. When built to do good things, AI can help supplement human work and provide valuable insights for predictive analytics.







The promise of AI in the IT world is its ability to handle the things we are inherently bad at, such as monitoring large networks and spotting patterns in data.







While some jobs may be replaced or changed by AI, there is still a need for human emotion in fields such as art and music.







The unintended consequences of AI can be seen in the White Castle lawsuit, where the collection of employee fingerprints has led to a privacy lawsuit.







As AI continues to be integrated into various fields, it is important to consider its potential impact on privacy and take caution in its use.









Connect with Scott:LinkedIn Deeping Source The Privacy of Me on YouTube























Find Your Flow in IT Operations







Thanks for tuning into this week’s episode of the Find Flow Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.







Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music







Be sure to share your favorite episodes on social media to help me reach more IT Operations leaders, like you.







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In this week's episode of the Find Flow podcast, Sean McDermott and Charles Simones, VP of Solutions at Windward Consulting Group, discussed the significance of ServiceNow CSDM (Common Service Data Model) and the challenges organizations face when implementing and managing their CMDB (Configuration Management Databa...

Sean is joined by Jonathan Alboum, Federal CTO & Principal Digital Strategist at ServiceNow.Together, they cover:What is “governance” and why is it so important?The biggest challenges to implementing a successful governance program,  How the ServiceNow ecosystem supports clients, and what metrics to measure when it comes to governance.Learn more about Windward: https://windward.com/Connect with Jonathan: https://www.linkedin.com/in/jonathan-alboum-b3469/

"Last year, it was human skills [as the top priority], followed by process skills, followed by technical skills. This year it's actually quite different. We have process skills, process framework skills such as DevOps, ITIL, SRE… with technical skills as the second priority, then human skills, then leadership skills." - Eveline Oehrlich









Eveline Oehrlich is a researcher and the Chief Research Officer at the DevOps Institute. With over 30 years of experience in the IT industry, Evelyn has dedicated her career to understanding the essential skill domains and helping professionals upskill to remain competitive in today's fast-paced digital world. Eveline is passionate about sharing insights and supporting organizations in adopting the right skills to ensure success in their IT projects.







In this episode of the Find Flow podcast, host Sean McDermott and guest Eveline Oehrlich discuss the importance of upskilling in the IT industry. They delve into the details of a recent report by Evelyn's firm, which focuses on the essential skill domains and the top must-have skills within these domains. The report also sheds light on the challenges that organizations face in upskilling their employees. With the current economic landscape, the conversation around upskilling is highly relevant for organizations looking to do more with their existing resources and slow down hiring.







"I find it important that people know how and where to upscale to be professionally and humanly ready for the future and for today." - Eveline Oehrlich







This Week on Find Flow:









Upskilling is crucial for IT professionals to stay competitive in today's rapidly changing digital landscape.







The skill domains focused on in the report include process/framework skills, technical skills, human skills, leadership skills, and automation skills.







In the recent report, the must-have skills are prioritized as process/framework skills, followed by technical, human, leadership, and automation skills.







Challenges around upskilling can be better understood and addressed through in-depth analysis of the must-have skills within each domain.







The DevOps Institute is now part of PeopleCert, the organization that owns ITIL and Prince2, enabling a stronger focus on process frameworks and certification.









Resources Mentioned:









Upskilling Report by the DevOps Institute







DevOps Institute







PeopleCert







ITIL







Prince2







Dr. Carol Dweck









Find Your Flow in IT Operations







Thanks for tuning into this week’s episode of the Find Flow Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.







Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music







Be sure to share your favorite episodes on social media to help me reach more IT Operations leaders, like you.







Join me on Facebook, Twitter, Instagram, and LinkedIn. For more exclusive content and information, visit our website. While you’re there, don’t forget to grab your free gift: The 9 Ways to Accelerate Your Service Reliability Strategy.

“AI does not work unless you have access to as much data as possible.” - JL Hancock









Jim “JL” Hancock spent 20 years in the military, where he worked as a cryptologist and the senior enlisted advisor over future concepts and innovation for the Navy special operations community. During his service, Jim has learned two languages – Korean and Japanese – conducted hundreds of combat operations with special operations forces in Iraq, Afghanistan, and the Philippines, and became a well-known subject matter expert in unmanned systems, 5G, and Artificial Intelligence. Drawing on his education in national security studies and his experience in the military, Jim is now an author of fiction books that reflect the complexities of the modern world. His latest book, The Hawk Enigma, tells the story of a gifted military technician struggling with the harrowing memories of war and the emptiness of loss who buries himself in his work with a secretive military research operation, later finding himself on the front lines of an AI arms race with the future of freedom at stake. When he’s not writing or promoting his book, Jim enjoys spending time with his wife and two daughters at their home in California.







JL Hancock joins me today to examine the integration of artificial intelligence into systems and processes within organizations. We discuss the challenges of applying AI to the DedSec Ops space and the cultural shifts that are currently taking place regarding the use of artificial intelligence. We discuss why many organizations, including the military, are hesitant about integrating artificial intelligence into their operations and the negative impact this resistance can have on their organization. We also discuss the role that artificial intelligence can play in the cybersecurity space and the benefits and vulnerabilities of combining humans with artificial intelligence in cybersecurity.















This week on Find Flow:









The challenges of applying AI in DedSec







The cultural shifts currently occurring regarding the use of artificial intelligence







The pitfalls of change resistance







Why are many organizations resistant to integrating artificial intelligence?







The role of AI in cybersecurity







How A.I. and machine learning can help organizations scale things they’re already doing while continuing to learn from it







The benefits and drawbacks of combining artificial intelligence and the human role of cybersecurity









Resources Mentioned:









Book: Innovate or Die: Innovation and Technology for Special Operations by Dr. Robert Spulak









Connect with Jim “JL” Hancock:









Jim “JL” Hancock’s Website







Book:  The Hawk Enigma







Jim “JL” Hancock on Instagram







Jim “JL” Hancock on Facebook







Jim “JL” Hancock on Twitter









Find Your Flow in IT Operations







Thanks for tuning into this week’s episode of the Find Flow Podcast. If you enjoyed this episode, please subscribe and leave a review wherever you get your podcasts.







Apple Podcasts | TuneIn | GooglePlay | Stitcher | Spotify | Amazon Music







Be sure to share your favorite episodes on social media to help me reach more IT Operations leaders, like you.







Join me on Facebook, Twitter, Instagram, and LinkedIn. For more exclusive content and information, visit our website. While you’re there, don’t forget to grab your free gift: The 9 Ways to Accelerate Your Service Reliab...