The Michelle Pascoe Hospitality Podcast Michelle Pascoe

In this episode, I delve into how to prepare your hospitality venue for the upcoming Long Weekend. With cold weather setting in, it's essential to make your space appealing to both regulars and visitors. I'll discuss creating cozy spaces that invite guests to linger, the impact of fresh flowers on your decor, and how to craft an inviting ambience that sets your venue apart. Additionally, I highlight the importance of introducing a new, short menu that caters to the season, ensuring that your team are having fun and creating an environment that customers want to talk about and share on social media.
My goal is to help you make your venue the talk of the town and a must-visit destination. By focusing on these key elements, you can create a memorable experience that encourages guests to return and recommend your place to others. I'll also provide tips on how to encourage social media sharing, turning your venue into a hotspot for the Long Weekend. Tune in for practical advice and creative ideas to boost your venue's appeal and make it the go-to place for this special occasion.

In this podcast episode, I delve into a personal experience at St. Vincent's Hospital, highlighting the valuable lessons we can learn by looking beyond our own industry. During my time at the hospital, I observed various operational practices, communication strategies, and cultural aspects that significantly enhanced efficiency and teamwork. By sharing this story, I aim to illustrate how we can draw inspiration from different sectors and integrate these insights into our own businesses to foster better communication, streamline job roles, and cultivate a positive workplace culture.
Through this narrative, I emphasise the importance of cross-industry learning and the benefits it can bring to our professional environments. By adopting successful practices from other fields, we can address challenges more effectively and create more cohesive, efficient teams. This episode encourages listeners to remain open-minded and proactive in seeking out innovative approaches from various industries to drive improvements and achieve greater success in their own organisations.

Are you making one of the four biggest mistakes that can derail your business? In my latest episode, I uncover the critical errors many business owners overlook. From setting a clear vision to the essential skills you need to lead, I’ve got you covered.
 
Join me as I tease out the hidden traps and share strategies to steer your business towards success. Don’t miss out on these game-changing insights—tune in and transform your approach to business management!
Hospitality Momentum:  https://www.hospitalityteam.com.au/hospitalitymomentum

Join me for an insightful conversation with Bart Sobies, the powerhouse behind The Accommodation Show, iBooked.Online, and the STRIVE to Thrive Conference. Bart's entrepreneurial journey began at just 15 with his first online business, which grew into a successful tech company. With his deep expertise in technology, marketing, and investment, Bart has become a guiding light in the hospitality industry.
As an authority on direct bookings, marketing, branding, and digital products, Bart has helped thousands of hospitality owners generate millions in additional revenue through iBooked.Online. He also leads the Accommodation Professionals Network, a vibrant community of over 2,500 professionals sharing industry insights.
In 2023, Bart led the ground-breaking 5-Day AI Challenge, educating hosts on leveraging AI to boost direct bookings. His influence spans the globe with speaking engagements at prestigious events like ASTRA Conference, The Book Direct Show, Vintory Mastermind, and No Vacancy.
This year, Bart is touring Australia, presenting at key conferences, and sharing his knowledge on industry podcasts. Tune in to discover how you can elevate your direct bookings and thrive in the competitive tourism landscape! 🌏✨

In this episode, we delve into the captivating journey of Steve Jeffares, a filmmaker turned craft beer pioneer. Steve's story begins with a pivotal moment in 2000, when he experienced a beer revelation while living in Los Angeles. Upon returning to Melbourne, he, along with Guy Greenstone and Justin Joiner, co-founded The Local Taphouse in Melbourne and Sydney. These pubs not only introduced Australians to a new level of craft beer appreciation but also laid the foundation for what would later become the renowned GABS festival (Great Australian Beer SpecTAPular).
From these humble beginnings, GABS has evolved into Australasia's premier beer festival, attracting over 55,000 enthusiasts annually across Melbourne, Sydney, Brisbane, and Auckland. Inspired by a year in New York City, Steve ventured into brewing, co-founding Stomping Ground Brewing Co in 2016. With its popular Beer Halls, Stomping Ground has revitalised Collingwood as a hub for independent brewing, harking back to the suburb's rich brewing history.
In this episode, we explore Steve Jeffares' journey from filmmaker to beer visionary, tracing the evolution of craft beer culture in Australia and the impact of initiatives like The Local Taphouse and GABS festival. Join us as we raise a glass to the spirit of innovation and community that defines Stomping Ground Brewing Co and its quest to make great beer accessible to all.

Welcome to this exciting episode of our podcast where we delve into the vibrant world of Sydney's specialty coffee and hospitality scene with Alex Williams, a seasoned entrepreneur and co-founder of three renowned retail brands: The Commune Project, Dachshund Coffee, and Anvil Coffee Co. With over fourteen years of experience, Alex recounts his entrepreneurial journey, starting with the launch of Anvil Coffee Co on Kirribilli Wharf in 2013, which quickly gained recognition for its inspiring location and exceptional service. He discusses the philosophy and values that drive his brands, focusing on sustainability, inclusivity, and high-quality products that resonate deeply with his community.
In this engaging conversation, Alex reveals five key strategies for enhancing customer interactions, transforming everyday transactions into meaningful relationships. These insights are a testament to the foundational belief of Dachshund Coffee—that relationships, not mere transactions, are essential in connecting with others. The episode also highlights how Alex’s ventures, including The Commune Project, integrate their mission into every aspect of their operation, from menu design to community engagement, fostering a culture of sustainability and inclusiveness.
Listeners will also learn about the notable achievements and media recognition that Alex's cafes have received, such as winning The Daily Telegraph's and Urban List Sydney's best coffee awards. This recognition has helped cement his businesses as top destinations for coffee lovers and those seeking a dog-friendly cafe experience. Tune in for a dose of inspiration and discover how intentional business practices can lead to success in the competitive hospitality industry, all from one of Sydney’s leading entrepreneurs.