The Navigating Dental Insurance Podcast

The Navigating Dental Insurance Podcast
The Navigating Dental Insurance Podcast

This podcast is dedicated to helping dentist navigate through the challenges of dental insurance.

  1. JAN 19

    Are you sick of denied claims? Listen to this!

    During this episode, Tessina explains how claims can be effectively appealed. This is a simple episode, with simple solutions to get insurance plans to pay on time, pay correctly, and stop denying claims.

    22 min

  2. JAN 16

    The road to hell is paved with in-network reimbursements, with Jim Zenk

    In this episode, Jim focuses on his work as a dental specific CPA. He talks about advantages of using a dental specific CPA over general CPA's. Jim shares advice on how to work with your CPA in a way that is productive and allows for you to take full advantage of tax codes, and other perks that come with proactive tax planning and tax mitigation strategies. Jim also talks about fees and how they impact dental practices and his shock when comparing his client's fees with area percentiles. His advice is to be proactive at reviewing and assessing your fees often and in a way that will impact revenue and profitability.

    40 min

  3. 12/10/2024

    How to Scale a Membership Program to 365 Members in Just One Year

    In this episode from The Automatic Patient Podcast, host Jordon Comstock chats with Gina Kiner, Office Manager at Pioneer Valley Dental Arts, about her incredible success in growing their patient membership program to 365 active members in just one year.

    45 min

  4. 12/04/2024

    Mastering the Patient Experience

    In this episode of the Navigating Dental Insurance podcast, Jordon Comstock hosts dental consultant and coach Deborah Nash for an insightful discussion on enhancing patient experiences while addressing the complexities of dental insurance.

    49 min

  5. 11/27/2024

    Mastering Dental Finances: Revenue, KPIs, and Beyond

    Maximize Your Practice’s Revenue with Smarter Financial Strategies In this episode, we dive deep into actionable strategies to boost your dental practice’s profitability. From mastering financial KPIs to implementing membership plans, learn how to retain more revenue and reduce write-offs with insights from a seasoned dental CFO.

    46 min

  6. 11/15/2024

    PPO Patient vs Cash Patients vs Membership Patients - Dr. Dan Nelson

    This is a replay from the Automatic Patient Podcast run By Jordon Comstock. We only interview Practice's owners and go into the details of running a profitable dental business!

    1h 8m

  7. 11/13/2024

    Overcome AI Driven Denials with Innovation

    Summary: Jordon Comstock and Ben Tuinei, hosts of the Navigating Dental Insurance Podcast, welcome Susan Laine, a Dentrix trainer and founder of 180 Dental, to discuss the impact of AI in insurance claims processing and how dental practices can adapt effectively. The conversation highlights the increasing complexity of claim rejections and emphasizes the need for leveraging AI to combat these challenges. Key Points: Introduction & Expertise: Susan Laine shares her background in dental office management, Dentrix training, and AI integration. AI in Insurance: Insurance companies use AI to auto-deny claims based on stringent parameters, making claims processing more challenging. Practices must submit clean, complete claims with all necessary documentation upfront. Combating AI with AI: Susan discusses using AI tools like ChatGPT and Google’s Gemini to enhance efficiency in claim submissions. These technologies help create narratives and attach the right data to claims, reducing rejections. Practical Examples: For procedures like surgical extractions, AI can ensure narratives include terms like "sectioned tooth" and "suturing" to align with insurance algorithms. Adapting to AI: Dental practices must embrace AI integration to keep up with the evolving insurance landscape. Practices should consider training staff to use AI for efficiency rather than fearing job replacement. Implementing Change: Susan emphasizes the psychological aspects of change, advocating for a clear communication strategy. She introduces the concept of "four doors" for change: what to keep, what to discard, what to change, and what to accept. Engaging the Team: Practices should involve their team in the change process to prevent resistance and ensure smoother transitions. Rewarding staff with incentives, like lunch or treats, can boost morale during challenging periods. Communicating with Patients: To avoid surprises, introduce new team members through engaging methods, like short videos or personalized messages, before appointments. This builds familiarity and trust. Closing Thought: Embrace AI to streamline operations, improve claims success, and adapt to the rapidly changing landscape. Change may be hard, but it’s essential for growth and efficiency.

    45 min
  8. The Sweet Spot: The Balanced Approach in Dental Marketing with Rebecca Neill

    05/03/2024

    The Sweet Spot: The Balanced Approach in Dental Marketing with Rebecca Neill

    Rebecca is the Chief Operating Officer for Verasoni (www.verasoni.com), one of the leading Marketing Firms in Healthcare. During this episode, Rebecca talks about brand positioning, patient education, patient experience, and many other important factors as it pertains to acquiring good new, and long term patients. You can learn more from Rebecca by visiting www.verasoni.com.

    40 min
See All (193)

4.2
out of 5
38 Ratings

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This podcast is dedicated to helping dentist navigate through the challenges of dental insurance.

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