The Navigating Dental Insurance Podcast The Navigating Dental Insurance Podcast

Are you sick and tired of insurance companies denying treatment? Too often insurance companies are either denying or bundling buildups with crowns and often stating that a build up was not necessary. Tessina gives her tip on how to get buildups paid or unbundled. For the average dental office, build ups represent $70,000 to $110,000 of annual revenue. Don’t let insurance take that away.

During this episode, Tessina tells her story on how she brought a major insurance plan to its knees. She has proven that 600 pound gorilla’s can be defeated in hand to hand combat (figuratively of course)! Tessina applies a concept in the book “The Art of War” by catching an enemy by surprise. She set an example of what we can all do to fight insurance in a way that forces insurance to do the right thing and pay benefits honestly.

Tessina shares her feedback on various insurance verification hurdles that practices experience. She offers her advice to improve this important area of insurance administration within the practice.

Dr. Morrow has been practicing dentistry for over 15 years in a variety of practice types and settings. His most recent role as Regional Doctor Mentor of Operations for Heartland Dental, the nation's largest DSO, included overseeing the growth of over 60 doctors in three states as well as providing mentorship for hundreds of dentists throughout the United States. Dr. Morrow was a President's Club recipient from Heartland Dental in recognition of his leadership, advanced dental skill, and service to the dental community.

Dr. Morrow is passionate about the use of lasers in dental treatment and teaches certification classes for both hard and soft tissue lasers. He is a Dental Examiner for the Western Regional Examination Board (WREB) and currently serves on the Arizona State Dental Board appointed by Governor Ducey and the Dental Exam Review Board (DERB). Originally from Salt Lake City, Utah, Dr. Morrow completed his undergraduate education at the University of Utah, with a major in Exercise Sports Science. He went on to attend New York University College of Dentistry where he earned his Doctorate of Dental Surgery.

"Dr. Morrow's clinical expertise and knowledge of the dental industry, combined with his significant role at the nation's largest DSO, make him ideal to lead BIOLASE's clinical team as we pursue our goal of growing laser adoption across the dental industry," said John Beaver, President and Chief Executive Officer. "Dr. Morrow is a strong advocate for laser dentistry and has already worked with hundreds of dentists to adopt laser technology while at Heartland, and we look forward to his continued role in expanding the use of lasers within DSOs and with all dentists. Dr. Morrow's extensive background in general dentistry also fits well with BIOLASE's strong roster of dental professionals, both on staff and on our Board. Dr. Morrow will be integral to the success of our previously announced initiative to expand our training operations footprint and establish our first Model Dental Office ("MDO") at our corporate location, which is planned to launch in the first quarter of 2023. These investments, we believe, will continue to accelerate and expand laser adoption within the 150,000+ general dentist community."

I wanted to share my new podcast, The Automatic Patient Podcast. It is the Official BoomCloud podcast. I record each week with my twin Brother, Justin Comstock and we talk about how to automate marketing, recurring revenue and operations. Ben and i will still be doing a podcast. Just wanted to share this episode because I think it was amazing in regards to growing a dental membership program.

Jordon Comstock

In this episode, Jordon & Ben talk business with Kiersten Aucoin to help solve your day to day issues running a dental office.