13 episodes

The New Talent Code with Ligia Zamora & Jason Cerrato is a podcast with practical insights for empowering change agents in HR. We’re bringing you the best thought leaders and practitioners to share stories about how they are designing the workforce of the future, transforming processes, rethinking old constructs, and leveraging cutting-edge technology to solve today's pressing talent issues. It’s what we call the new talent code.

The New Talent Code Eightfold AI

    • Business
    • 5.0 • 11 Ratings

The New Talent Code with Ligia Zamora & Jason Cerrato is a podcast with practical insights for empowering change agents in HR. We’re bringing you the best thought leaders and practitioners to share stories about how they are designing the workforce of the future, transforming processes, rethinking old constructs, and leveraging cutting-edge technology to solve today's pressing talent issues. It’s what we call the new talent code.

    Eightfold AI’s CHRO: How to step into the boardroom

    Eightfold AI’s CHRO: How to step into the boardroom

    As an HR professional, do you understand the direction of your business? Do you understand whether your organization has the skills and capabilities to move in that direction?


    “These are fundamental questions that, without the appropriate knowledge, data, and intelligence to have that dialogue, the boardroom becomes a very anxious situation for a CHRO.”


    In this must-listen episode, Darren Burton, former CHRO of KPMG and current Chief People Officer of Eightfold AI, talks about why HR data needs to be a driver in strategic workforce planning. From facilitators to champions, HR professionals have an increasingly vital role in shaping the future of work.


    In this episode, you’ll hear about:


    - The shift toward skills-based job descriptions that are more adaptable to the changing nature of work
    - The need for HR professionals to have a deep understanding of their business and the market to advise and support their organizations
    - The importance of having the right knowledge, data, and intelligence for productive conversations with the board and leadership team


    Take advantage of this opportunity to hear from a leading HR expert on how you can take your career to the next level and make a real impact in your organization.

    • 30 min
    Deregulating AI in HR: Better outcomes, transparency, and compliance

    Deregulating AI in HR: Better outcomes, transparency, and compliance

    Since inception, the U.S. Equal Employment Opportunity Commission (EEOC) has focused on preventing and remedying unlawful employment discrimination and advancing equal opportunity for all in the workplace.


    When it comes to AI, existing legal mechanisms also apply. Commissioner Keith Sonderling of the EEOC warns that the public should know that government agencies lack the requisite knowledge to regulate AI effectively. He advocates for organizations to self-regulate and self-audit so they don’t stifle critical innovation in this space.


    "The most effective solution is a deregulatory approach that properly utilizes the existing employment discrimination framework and the resources already available to agencies,” Sonderling wrote in this co-authored opinion arguing for a deregulatory approach to the use of AI in the workplace.


    In this episode, Sonderling breaks down some of the leading complexities behind AI and employment laws, including:


    - Why ensuring that AI and other workplace technologies are designed and deployed to comply with existing civil rights laws, a top priority for the EEOC
    - How AI can make HR processes more transparent and explainable
    - Why a deregulatory approach to AI in HR puts greater emphasis on outcomes, and how that’s positive for antidiscrimination and innovation practices


    Don’t miss a chance to hear more from Sonderling on AI’s role in HR:


    - “It's no longer a conversation of, ‘Am I going to use HR technology?’ It's about how we will use that technology, for what purpose we will use that technology, and how we use it with the longstanding civil rights laws that we're all subject to.” [7:27]


    - “Just like all other areas of the law, employers have a duty to comply with the law now. They don't need to wait for enforcement. They don't need to wait for large litigations. They need to ensure that the tools they have now comply with long-standing civil rights laws without the distraction of potential new laws.” [13:13]


    - “A lot of larger companies need to hire a lot of people very quickly, and they can’t do it at this point without the assistance of some sort of technology.” [18:35]


    - “Technology can look through job descriptions and tell you what lines may no longer be necessary and have historically prevented people from certain backgrounds from entering the workforce.” [24:13]

    • 34 min
    When it Comes to Compliance, AI Should Enhance Equality

    When it Comes to Compliance, AI Should Enhance Equality

    Talent leaders shouldn’t worry about AI harming equal employment opportunities. In fact, they should know that the right AI only enhances it.


    Craig Leen, former Director of the Office of Federal Contract Compliance Programs (OFCCP) at the U.S. Department of Labor, is a proponent of using AI in hiring, especially when finding equal opportunities for all workers.


    Join Ligia Zamora and Jason Cerrato as they sit down with Craig Leen to get the latest take on all things AI in HR, including:

    - What organizations need to look out for with new AI in HR regulations
    - Why HR functions should audit job requirements as they go, and correct inequities with skills-based insights
    - How "good AI" helps to identify people who have historically been overlooked by humans or have been subject to unconscious bias


    Don't miss these quotes from Craig Leen:

    - “Recognize that many combinations of experiences may lead to the development of a certain skill, and by looking for that skill only, it gives someone a chance to compete for the job." - Craig Leen [12:57]

    - “I would generally recommend profile masking so that when you make that selection of who to interview, you’re not making that decision in any way based on race, ethnicity, gender, disability status, or sexual orientation." - Craig Leen [20:57]

    - “There’s this idea that AI is going to cause harm to certain people. The less you can explain a particular AI's outcome, the more valid that concern. The opposite is also true though, particularly for good AI.” - Craig Leen [27:03]

    • 32 min
    SAP’s Dr. Steve Hunt: Every Talent Team Needs to Map Out a Path to Upskilling

    SAP’s Dr. Steve Hunt: Every Talent Team Needs to Map Out a Path to Upskilling

    Like the transformation from paper maps to modern-day GPS, the world of talent management needs a faster, reliable, more intelligent way to map out upskilling and learning opportunities for people.


    Steve Hunt, Ph.D., Chief Expert, Technology and Work at SAP, profoundly understands how technology transforms work. He joins The New Talent Code to discuss the intersection of psychology, work technology, and business performance.


    And why every organization needs to clearly map out a path for upskilling – or be left behind.


    Here are some key takeaways:


    - "There’s a myth that people aren’t good at change. That’s completely wrong. The competitive niche of humans as a species is our ability to adapt to changing environments. We are really good at it.” - Steve Hunt [08:20]


    - "If you look at what artificial intelligence and machine learning tools are doing to the field of skills and skills ontologies, it’s like what GPS did for maps. It's taking this knowledge and allowing us to more quickly update these things on the fly organically, like how Waze updates traffic patterns on the fly organically. As a result, it will enable employees to get much better insight into possible career paths in real-time.” - Steve Hunt [15:18]


    - "We don't want people thinking of employees as fixed assets. Instead, we want to constantly think of employees as something changing and growing over time.” - Steve Hunt [21:47]

    • 25 min
    Josh Bersin: The Future Workforce Will be Driven by Talent Intelligence

    Josh Bersin: The Future Workforce Will be Driven by Talent Intelligence

    According to Josh Bersin, the time to implement a strategy backed by talent intelligence is now.


    As one of the world’s top HR industry analysts and advisers, Bersin is leading the Global Workforce Intelligence (GWI) Project. Powered by Eightfold AI, GWI is a first-of-its-kind, innovative, large-scale initiative designed to help HR leaders better understand major workforce trends to shape their companies for the future. GWI delivers research and analysis leveraging billions of data points collected by Eightfold AI’s powerful Talent Intelligence Platform.


    Together, this new approach to talent strategy will be game-changing for business leaders and HR professionals across all industries.


    5 can't-miss quotes from the episode:


    - "So I'm very sympathetic to people who get laid off, are confused about their careers, don't know what they want to do next, hate their jobs. I completely understand where they're coming from, and I think there's always a path out of that.” - Josh Bersin [05:13]


    - “Most of the companies I talked to are still growing. They're seeing demand. People are still buying and going on vacation. The constraints of supply chains are all messed up, but that's all getting fixed. So I think we're going to be in a period of slowing growth.” - Josh Bersin [08:02]


    - “Recruiting, reskilling, retaining, and re-engineering—they're not separate things anymore; they are all interrelated. Those four things have to be stitched together. They have to be interlocked with a talent intelligence strategy.” - Josh Bersin [14:52]


    - “Intelligence is bringing these groups together and giving them a better data system so that they can make better decisions as a group. This talent intelligence team is going to become essentially the nervous system of the body.” - Josh Bersin [18:50]


    - “We can see very clearly the kinds of skills, job titles, and roles in existence in high-performing companies versus lower-performing companies. So it's a perfect roadmap for organizations on what they need to do next.” - Josh Bersin [22:01]

    • 35 min
    Putting Data at the Center of Your Talent Decisions

    Putting Data at the Center of Your Talent Decisions

    "You need digital transformation to survive. It's not about technology. It's about fundamentally changing what a company is doing."

    Hicham Zahr has a digital transformation background working for McKinsey, Oracle, and Gartner before joining Eightfold AI. Recently named one of 2022’s Top 100 HR Tech Influencers by HR Executive Magazine, Zahr has taken his lifelong passion for picking up new skills to transform people’s careers backed with talent intelligence.

    With talent intelligence, "you're not just looking at that individual in the silos. Now you're putting those other elements—the ecosystem—around that individual to uncover all these skills," says Zahr.

    In this episode, Zahr joins hosts Ligia Zamora and Jason Cerrato to discuss his research and how it can help any HR leader crack their talent code.

    3 can't-miss quotes from this episode:

    - "Unfortunately, when it comes to digital transformation, many senior execs are not thinking about butterflies. They're thinking about fast caterpillars. And that is why transforming that caterpillar into a butterfly is important but challenging." - Hicham Zahr [09:25]

    - "The half-life of a skill is five years. But when it comes to technical skills, the half-life of a skill is two and a half years. And it's diminishing. That's why up-skilling and re-skilling is important." - Hicham Zahr [15:55]

    - "When you are looking at architecting jobs, do not architect those for today. You want to architect those jobs for the future. This is what we call calibration nowadays. What's been emerging in the market? What are skills that are under the hood that not a lot of people have, but have been increasing in importance?" - Hicham Zahr [27:02]

    • 30 min

Customer Reviews

5.0 out of 5
11 Ratings

11 Ratings

KamalAhluwalia ,

Good conversation on Hiring for Potential

Good to hear from Mary about the need to hire for potential. Just looking for people who have already done it before - is not feasible in today’s market.

Top Podcasts In Business

The Ramsey Show
Ramsey Network
Money Rehab with Nicole Lapin
Money News Network
NerdWallet's Smart Money Podcast
NerdWallet Personal Finance
The Diary Of A CEO with Steven Bartlett
DOAC
Planet Money
NPR
The Money Mondays
Dan Fleyshman

You Might Also Like