The one with the CX bridge - Sean Cherry Experience Insights at LinkedIn E201

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🎤🎞️Create results and bring the worlds together in “The one with the CX bridge” with Sean Cherry Experience Insights at LinkedIn in CX Passport Episode 201🎧 What’s in the episode?...

CHAPTERS

0:00 Introduction to Sean Cherry and CX Expertise

2:02 Leveraging Customer Feedback for Revenue Growth

5:10 The Value of Actionable Customer Insights

8:19 Tying Customer Metrics to Business Outcomes

11:10 Building Relationships to Drive CX Success

16:53 Bridging Product and Service Teams for Better CX

21:06 First-Class Lounge Travel Stories with Sean Cherry

26:26 Getting Real with AI: Challenges and Opportunities

31:59 How to Connect with Sean Cherry

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I'm Rick Denton and I believe the best meals are served outside and require a passport

Episode resources:

Sean LinkedIn: https://www.linkedin.com/in/sean-t-cherry/